Our experience of the hotel was excellent. Staff were friendly and helpful, the room was lovely, fresh, clean, quiet at night and well catered for, food was good and we were very impressed. I will most definitely stay their again when next visiting London, we had a lovely time!! - The staff were cheerful and helpful. The room was spacious and co... what people say » mfortable and it was quiet but near shopping, tube and places of interest. The guest reviews were good and turned out to be acurate.