Everything was efficient, clean, comfortable; the windows are double-glazed and keep out the street noise, the room temperature can be controlled by the guest, the wifi worked, and the cafe con leche at the breakfast was freshly made. The rooms were also made up promptly when the guest left for the morning. In addition, the hotel is convenient to ... what people say » the Metro and the neighborhood is pleasant. - This hotel was just perfect for our trip to Madrid...great location, the room was very comfortable, and the hotel staff were so helpful. They actually made our trip great. Hats off to all of them!