The reception staff is great and welcoming, however no bell boy, no welcome drink, unlike many other 4 star hotels. The rooms good sized, clean good sized bathrooms, beds comfy enough, however empty mini freezer, no tea making facility or even empty glasses or water in the room. Spa and pools in the basement and the rooftop are the best asset of t... what people say » his hotel.
Very limited options in breakfast in restaurant.
Over all a 4 star building with 2 star services but then we paid for a 2 star as got a dea -
Very professional set-up - quality accommodation with high standards of
cleanliness and service. A little walk walk to the City Centre/Old
Town however we found the position excellent as it has excellent access
to both Marbella and Puerto Banus. Excellent taxi and bus links. The Spa
is terrific and the very large indoor pool is absolutely great...lovely
and warm to! Recommend 7th floor views if you can get them. Perhaps
better suited to adults young and elder rather than to families with