The staff were 100% friendly and professional. Always pleased to accomodate. One morning we witnessed the 'egg chef' loosing conrol somewhat & hope that within our view of his team members supporting hi, it helped his situation and that all is good there. As we see it, a little blip is nothing when everyone is pulling together to be their best…

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. We are all human. We definiatly recommend anyone to stay here....and have eggs with breakfast :-) our only dissapointment was, when making enquirie - i like sydney who could not, the hotel desk staff could not be more helpful we arrive very early and they found a room for us straight away after a long flight this was much appreciated thank you holiday in staff for a wonderful stay in sydney. ps insted of the 4 days we booked we stayed 8 i think that show how much we enjoyed the stay

Location; size (boutique); set-out (would love to try a room with a view); breakfast; bar facilities and library/lounge. Being able to walk in and out and return after 10 PM without having to unlock/access entry. LOVED the conservation of an old building & the charm of the fit out - well done! PS - We had to unexpectedly cancel our second nigh…

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t due to family commitments a were delighted not to be charged for the night - despite a 'no refund' policy. Reminds me of the 'old days' when custome - The location was fantastic, very easy to find your way to many of Sydney's activities. The hotel itself blended the historical building with ultra modern fittings tastefully. The bedroom was adequate and the ensuite was a decent size. The shower was large. The room we stayed in was able to be dark with the blinds down for a sleep in. The staff were very helpful and willing to help with anything requested of them. There wasn't much street noise even though there are restaurants and pubs all arou

Close to Wynyard station Lady at reception was lovely and helped me with my bags, toddler, portacot etc, she loaded me onto the trolley, including my son in his carseat and helped us unload into our room. She had a NZ accent and was wearing a grey shirt when she checked in. She was great and deserves recognition!! On the Sunday there was a brunett…

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e lady (looked young, maybe mid twenties) who was very helpful to me and my son and held the lift as I arranged him and my groceries in the early afte - We stayed in a deluxe 2 bedroom, one bathroom apartment with our 3 kids including a baby in a portacot. The apartment was fabulous, very clean and spacious and extremely comfortable for all of us. Our kids loved the heated pool and spa. Excellent location and easy walking distance to the main attractions and with Wynyard station around the corner, getting to Bondi or anywhere else was a breeze. We will definately stay here again and recommend to others.

Staff were exceedingly helpful, and the hotel is in a great location. Easy to get around the city, and plenty of good attractions nearby. Excellent value for money, and terrific staff (couldn't be friendlier or more helpful). Rooms are fine---clean and rather basic--but there's so much to do in sydney that you probably won't spend much time in you…

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r room - it was quite close to everything of interest

The service was great,we travelled some 300km to arrive at our destination and we were happy to have secure parking.The view from our room was great,a very pleasent stay. - The Staff at the Menzies were very Friendly and extremely helpful in any query we had. Location is great and price was good too for xmas

Everything! I booked a studio apartment with harbour view, and asked for a room on a higher level, if possible on a corner (for maximum views). Not only did they grant both requests, but I was upgraded to a one-bedroom apartment. Obviously the views were amazing! But also the apartment was very comfortable and had everything I needed and more. To…

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be able to catch the ferry right outside the door was great too. The staff were very nice and went out of their way to be helpful. I cant wait for a - I had visitors from the UK and wanted to show them Sydney. They (and us) were blown away by the views of the harbour, bridge and opera house. Away from the noise of the city, but with the stop almost at the door, we were only a ferry ride from everywhere. The apartments were clean and very comfortable and staff were very helpful. I have nothing negative to say about the place.

My daughter and i stayed at Napoleon on Kent for a 5 day trip to Sydney and we couldn't of asked for a better place to stay at. The staff greeted us with kindness which is always a good start to any holiday. The room was very clean and large, the kitchen was filled with all the kitchenware one could ask for, the bed was extremely comfortable and t…

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he location was supburb, right at a stones throw to all attractions in the city. Wynyard train station and buses 5 mins around the corner. Restaurants - Great place to stay and will be back the next time we visit Sydney. The staff were friendly and always polite, you felt very welcome. The room had plenty of space and very comfortable. Was also great to have a kitchenette in the room. Considering the location, I thought it may have been a bit noisy but there was no noise at all!. It was very quite. Loved being so close to everything and would definitely recommend as the place to stay!

The hotel was spotless in an excellent location of Sydney. The area was safe & friendly. The concierge staff & in particular Troy gave invaluable advice on how to get the most out of your trip to Sydney. We have since travelled to a new hotel in Melbourne & really notice the difference in their assistance compared to the Grace Hotel. T…

what people say

he hotel had been recommended to us & it surpassed all expectations. - The hotel design is unique, the situation to shops, retaurants, Darling Harbour, OperaHouse,buses, trains etc. is convenient. The bed was fairly firm, certainly better than 99% of other hotels.The concierges were extremely helpful too.When the sign to service the room is placed on the door, one's room is cleaned etc almost immediately! A very pleasant stay!10 Out of 10!