Crowne Plaza Hotel Houston River Oaks in Houston, USA

Located in the centre of Houston, within a 15-minute drive of NRG Arena, Crowne Plaza Hotel Houston River Oaks features a spa and wellness centre, outdoor swimming pool and a fitness centre. Meeting and banquet facilities are available. All air-conditioned rooms offer free WiFi, a 32-inch HD TV with cable channels, microwave and refrigerator. A private bathroom comes with a hairdryer. Reeds Restaurant serves buffet breakfast and à la carte menu for lunch and dinner. Guests can have a drink at Reeds Bar & Lounge or order room service. The Galleria is 5 km from Crowne Plaza Hotel Houston River Oaks, while Rice University and the Museum District are 2.5 km away. William P. Hobby Airport is 17 km from the property.

Rooms: 354
Address: 2712 Southwest Freeway, Houston 77098 Show on map

What people say

My stay at this hotel was a great experience.The staff was very helpful and professional.I was upgraded to a suite that the the size of an apartment,very spacious.It was exactly what I was lookin for.The location was phenomenal I was in the middle of downtown and the galleria area,that was great.I was very happy with my choice .

all reviews

Friendly helpful staff , well run hotel , excellent location with courtesy bus to Galleria and medical centre . Close to all main attraction VERY nice area with upscale eateries in walking distance would you believe . The breakfast was fantastic. We received excellent help from the business centre. They had a guest laundry which was appreciated. The spa was good to use for a massage. Excellent service from all staff! The facilities were very modern, up to date, and enjoyable. Location provided easy access to all points of Houston. convenient location friendly and helpful staff comfortable and quiet environment clean rooms. The room was a great size for 4 people and the beds were very comfortable. Everything! My kids walked into the room and said: "Booking.YEAH!!!". Very convenient where it was located and comfortable room. The best thing I like is the location of the hotel. I liked everything. Good for the money I paid. The room was nice and evrythiing about it.. Everything! room was very nice.. The location was pretty good. Staff was extremely friendly. I liked the location. Comfort of room. Value for money. The location was excellent. I was given a early check in with no added charges which was great given the fact I was arriving from a 15 hours flight. Location was great. Fair price for valet parking with self-park available. Clean. Location, view. Receptionist who checked me in definitely. The location is very central. Mattress is comfortable. I loved the staff. Location. Staff were nice, but not real communicative with important information like over night parking. Room space Free wifi Customers shuttle. Location. I found nothing wrong with this hotel. Nice pool outdoors but shaded from the sun if you hit it mid afternoon onwards . Dining area good but no windows , bar lounge a bit bland. The pool was nice but the traffic noise deterred from it. Parking garage was rundown, and did not reflect well on the hotel. parking should be free of charge. There was nothing... I was charged twice for my stay. Called 5 different times to accounts to get the issue resolved and never received a call back. Left 3 different voicemails to the head lady of accounts and was very frustrated with the situation. One week later, I was refunded still with no call to confirm they did refund it to me. I will not be staying at this hotel again. The hotel doesn't have free car parking. I didn't like that complimentary breakfast wasn't included as it was stated in the advertisement at letsbookhotel.com Although after this issue arose, I was given two vouchers for breakfast instead of 4 (amount of people). Besides, I had to pay for parking at the hotel. So, after all the total was $134 instead of $88 initial amount for the deal. The reason I purchased this hotel was the review said within walking distance of the baseball stadium and well it wasn't also the valet guys said they couldn't drive me to the game because it was 4 miles away instead of 3 which is pretty stupid also they were goofing off and I had to call my taxi not them... I won't stay here again if I come to Houston ... Days in drove me to the field 5 miles away in San Antonio. nothing. They double charged my card. They had a construction crew 2 doors down the hall on Saturday morning. Drywall guns zipping away. Hotel room seemed dated. The Air conditioner needs work. It was cooler in the hallway than my room. I would make sure the air works before deciding to stay in the room next time. line at check-in, not sure staff was really "listening". To be fair, they were busy. Car parking charged. Still credit card held amount is not released. Bar drinks were too expensive. The bartender. We only ordered oneglass of wine (your call drink) and he brought us th$16 glass b/c we werent Specific!. The plumbing of the hotel needs to be repaired. Switching on the shower or the tap means almost in the floor could hear the noise. When I wanted to check out in the morning, no one came to the desk, although I waited several minutes. The carpet is in dire need of replacement, and everything looked dark and dated. Needs a re-fresh! Update the place! You have a GREAT location. You could do better!. Sheets felt hard and worn out. The overall service could have been better, a higher degree of courtesy and hospitality as well as being more professional. The internet connection in the room is inconsistent. The overall cleanliness could improve - from the room to the general facilities (I had lipstick marks on my glass at breakfast). The ice machine on our floor didn't work and they were shampooing the carpets and fixing stuff down the hall for hours. Pay more than what the room was worth. Hotel is very dated . Decor from the 80's . I do not plan on staying at this location again. 2 star hotel for 4 star price. Beds were not comfortable . Bathroom needed modernizing. Room, Bed, Parking. Restaurant hours. Professionality of staff (especially at the restaurant) Cost of garage Old design Not all vending machines worked properly (in the laundry room I tried 6 different 1$ bills but none was accepted) No adapters available for rental (I had to buy a small one at the internal shop for 10$!). Over priced musty smell in the hall paint falling off walls in room called 15 minutes before leaving for valet to have car and had to wait 7 minutes before the valet to arrive charge me 2 times for valet. Cleaning and facilities.

Check-in Date

Check-out Date

Guests & rooms

Transportation

Shuttle Service (surcharge), Shuttle Service (free), Shuttle Service, Secured parking, Parking garage, Accessible parking

Shops

Souvenirs/Gift Shop, Shops in Hotel

Services

Wi-Fi/Wireless LAN, Vending Machine (drinks), Meeting/Banquet Facilities, Laundry, Internet Services, Free Wi-Fi Internet Access, Fax/Photocopying, Dry Cleaning, Daily maid service, Business Centre

Safety features

Access to health care professionals

Pools and wellness

Swimming pool, Swimming pool, Spa & Wellness Centre, Outdoor Swimming Pool (seasonal), Outdoor Swimming Pool, Massage, Fitness Centre, Fitness, Beach chairs / loungers

Physical distancing

Contactless check-in/check-out, Cashless payment available

Miscellaneous

VIP Room Facilities, Smoke alarms, Rooms/Facilities for Disabled Guests, Non-Smoking Rooms, Key card access, Key access, Heating, Fire extinguishers, Family Rooms, Elevator, Designated Smoking Area, CCTV outside property, CCTV in common areas, All Public and Private spaces non-smoking, Airconditioning, 24-hour security

General

WiFi everywhere, Snack Bar, Safety Deposit Box, Rooms/Facilities for Disabled Guests, Restaurant, Private parking, Parking on-site, Parking , Non-Smoking Rooms, Minimarket on site, Luggage Storage, Heating, Family Rooms, Express Check-In/Check-Out, Elevator, Bar, All Public and Private spaces non-smoking, Airconditioning, 24-Hour Front Desk

Front-desk/reception area services

Valet Parking, Safety Deposit Box, Newspapers, Luggage Storage, Invoice provided, Express Check-In/Check-Out, Concierge Service, ATM/Cash Machine on site, 24-Hour Front Desk

Food & drink safety

Delivered food is securely covered, Breakfast takeaway containers

Food & Drink

Wine/champagne, Vending Machine (snacks), Vending Machine (drinks), Room Service, Restaurant (à la carte), Restaurant, On-site coffee shop, Kid meals (free/paid), Bar

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay

Cleaning services

Shoe Shine, Laundry, Dry Cleaning, Daily maid service

Business facilities

Meeting/Banquet Facilities, Fax/Photocopying, Business Centre

Activities

Outdoor Swimming Pool (seasonal), Outdoor Swimming Pool (all year), Outdoor Swimming Pool, Golf Course (within 3 km), Fitness Centre

Located in Houston in the Texas Region, 1.3 km from Lakewood Church Central Campus, Crowne Plaza Hotel Houston River Oaks features an outdoor pool and seasonal outdoor pool. The hotel has a spa centre and fitness centre, and guests can enjoy a meal at the restaurant or a drink at the bar. Free WiFi is featured throughout the property and private parking is available on site. A TV with cable channels, as well as an iPod docking station and a CD player are offered. Some units have a seating area where you can relax. The rooms include a private bathroom. You will find free shuttle service, a 24-hour front desk, gift shop and shops at the property. Rice Stadium is 2 km from Crowne Plaza Houston River Oaks, while Rice University is 2.3 km from the property. William P Hobby Airport is 17 km away.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of USD 250 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. "Please note that guests are not allowed to openly carry a gun on the property's premises, which is private property. Please note that guests must be 21 years of age or older to check in at this hotel. • Self-parking $25. 00 • Day Parking charged hourly - rates posted at the gate""

Located in the centre of Houston, within a 15-minute drive of NRG stadium, Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel Oaks features a spa and outdoor swimming pool and a fitness centre. Meeting and banquet facilities are available. All air-conditioned rooms offer free WiFi, a 32-inch HD TV with cable channels, microwave and refrigerator. A private bathroom comes with a hairdryer. Guests can have a drink at 2712 Bistro and Bar or order room service. The Galleria is 5 km from Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel Oaks, while Rice University and the Museum District are 2.5 km away. William P. Hobby Airport is 17 km from the property. 2712 Bistro & Bar serves breakfast and dinner. Guests can have a drink at Bar & Lounge.

Check-in

15:00 -

Check-out

11:00 - 11:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Diners Club, JCB, Discover, Carte Blanche, MasterCard, MasterCard

Cancellation Policy

If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy

All children are welcome.
One child under 4 years stays free of charge when using existing bedding.
Maximum capacity of babycots in a room is 1.

Deposit Policy

No deposit will be charged.

Groups

No special conditions apply for groups.

VAT and city/tourist taxes

17 % Tax is not included.
Service charge is included.
City/tourist tax is not applicable.

Internet

Wi-fi is available in the entire hotel and is free of charge.

Meal Plan

Breakfast is not included, breakfast menu is available and costs vary.

Parking

Private parking is possible on site (reservation is not needed) and charges are applicable.

Pets

Pets are not allowed.

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