Crowne Plaza Hotel Houston River Oaks 在休斯顿, USA

Crowne Plaza Hotel Houston River Oaks酒店位于休斯顿（Houston）市中心，距离NRG Arena竞技场有不到15分钟的车程，设有spa中心和健身中心、室外游泳池、健身中心以及会议设施和宴会设施。所有空调客房均提供免费WiFi、有线电视、微波炉、冰箱、32英寸的高清电视以及带吹风机的私人浴室。 Reeds Restaurant餐厅供应自助早餐以及单点午餐和晚餐。客人可以在Reeds Bar＆Lounge酒吧喝一杯，或预订客房服务。 Crowne Plaza Hotel Houston River Oaks酒店距离The Galleria购物中心5公里，距离莱斯大学（Rice University）和博物馆区（Museum District）2.5公里，距离威廉·佩特斯·霍比机场（William P Hobby Airport）17公里。

客房: 354
地址: 2712 Southwest Freeway, Houston 77098 在地图上显示

别人怎么说

My stay at this hotel was a great experience.The staff was very helpful and professional.I was upgraded to a suite that the the size of an apartment,very spacious.It was exactly what I was lookin for.The location was phenomenal I was in the middle of downtown and the galleria area,that was great.I was very happy with my choice .

所有评语

Friendly helpful staff , well run hotel , excellent location with courtesy bus to Galleria and medical centre . Close to all main attraction VERY nice area with upscale eateries in walking distance would you believe . The breakfast was fantastic. We received excellent help from the business centre. They had a guest laundry which was appreciated. The spa was good to use for a massage. Excellent service from all staff! The facilities were very modern, up to date, and enjoyable. Location provided easy access to all points of Houston. convenient location friendly and helpful staff comfortable and quiet environment clean rooms. The room was a great size for 4 people and the beds were very comfortable. Everything! My kids walked into the room and said: "Booking.YEAH!!!". Very convenient where it was located and comfortable room. The best thing I like is the location of the hotel. I liked everything. Good for the money I paid. The room was nice and evrythiing about it.. Everything! room was very nice.. The location was pretty good. Staff was extremely friendly. I liked the location. Comfort of room. Value for money. The location was excellent. I was given a early check in with no added charges which was great given the fact I was arriving from a 15 hours flight. Location was great. Fair price for valet parking with self-park available. Clean. Location, view. Receptionist who checked me in definitely. The location is very central. Mattress is comfortable. I loved the staff. Location. Staff were nice, but not real communicative with important information like over night parking. Room space Free wifi Customers shuttle. Location. I found nothing wrong with this hotel. Nice pool outdoors but shaded from the sun if you hit it mid afternoon onwards . Dining area good but no windows , bar lounge a bit bland. The pool was nice but the traffic noise deterred from it. Parking garage was rundown, and did not reflect well on the hotel. parking should be free of charge. There was nothing... I was charged twice for my stay. Called 5 different times to accounts to get the issue resolved and never received a call back. Left 3 different voicemails to the head lady of accounts and was very frustrated with the situation. One week later, I was refunded still with no call to confirm they did refund it to me. I will not be staying at this hotel again. The hotel doesn't have free car parking. I didn't like that complimentary breakfast wasn't included as it was stated in the advertisement at letsbookhotel.com Although after this issue arose, I was given two vouchers for breakfast instead of 4 (amount of people). Besides, I had to pay for parking at the hotel. So, after all the total was $134 instead of $88 initial amount for the deal. The reason I purchased this hotel was the review said within walking distance of the baseball stadium and well it wasn't also the valet guys said they couldn't drive me to the game because it was 4 miles away instead of 3 which is pretty stupid also they were goofing off and I had to call my taxi not them... I won't stay here again if I come to Houston ... Days in drove me to the field 5 miles away in San Antonio. nothing. They double charged my card. They had a construction crew 2 doors down the hall on Saturday morning. Drywall guns zipping away. Hotel room seemed dated. The Air conditioner needs work. It was cooler in the hallway than my room. I would make sure the air works before deciding to stay in the room next time. line at check-in, not sure staff was really "listening". To be fair, they were busy. Car parking charged. Still credit card held amount is not released. Bar drinks were too expensive. The bartender. We only ordered oneglass of wine (your call drink) and he brought us th$16 glass b/c we werent Specific!. The plumbing of the hotel needs to be repaired. Switching on the shower or the tap means almost in the floor could hear the noise. When I wanted to check out in the morning, no one came to the desk, although I waited several minutes. The carpet is in dire need of replacement, and everything looked dark and dated. Needs a re-fresh! Update the place! You have a GREAT location. You could do better!. Sheets felt hard and worn out. The overall service could have been better, a higher degree of courtesy and hospitality as well as being more professional. The internet connection in the room is inconsistent. The overall cleanliness could improve - from the room to the general facilities (I had lipstick marks on my glass at breakfast). The ice machine on our floor didn't work and they were shampooing the carpets and fixing stuff down the hall for hours. Pay more than what the room was worth. Hotel is very dated . Decor from the 80's . I do not plan on staying at this location again. 2 star hotel for 4 star price. Beds were not comfortable . Bathroom needed modernizing. Room, Bed, Parking. Restaurant hours. Professionality of staff (especially at the restaurant) Cost of garage Old design Not all vending machines worked properly (in the laundry room I tried 6 different 1$ bills but none was accepted) No adapters available for rental (I had to buy a small one at the internal shop for 10$!). Over priced musty smell in the hall paint falling off walls in room called 15 minutes before leaving for valet to have car and had to wait 7 minutes before the valet to arrive charge me 2 times for valet. Cleaning and facilities.

入住日期

退房日期

住客和客房

餐饮服务

餐厅, 酒吧, 红酒/香槟, 客房服务, Kid meals (free/paid)

综合设施

餐厅, 酒吧, 适合残疾人士使用的客房/设施, 行李寄存, 空调, 禁烟客房, 电梯, 暖气, 所有公共及私人场所严禁吸烟, 快速办理入住/退房手续, 家庭间, 停车场, 保险箱, 24小时接待台

清洁服务

洗衣, 擦鞋服务, 干洗

活动设施

高尔夫球场(3公里内), 室外游泳池, 健身中心

泳池及康体设施

游泳池, 温泉及健康中心, 按摩, 室外游泳池, 健身中心, Swimming pool, Fitness

服务项目

洗衣, 无线网络, 干洗, 商务中心, 包括免费无线网路连接, 传真/复印, 会议/宴会设施, 上网服务

商店

酒店内设有商店, 纪念品/礼品店

商务设施

商务中心, 传真/复印, 会议/宴会设施

前台服务

设有自动提款机, 行李寄存, 提供发票, 报纸, 快速办理入住/退房手续, 保险箱, 代客停车, 24小时接待台

其它

钥匙进门, 适合残疾人士使用的客房/设施, 贵宾室设施, 空调, 禁烟客房, 电梯, 烟雾报警器, 灭火器, 暖气, 所有公共及私人场所严禁吸烟, 家庭间, 吸烟区, 刷卡进门, 公共区域闭路电视监控系统, 住宿外部闭路电视监控系统, 24小时安保

交通服务

无障碍停车场, 停车库, 停车场 - 带监控

Safety features

提供健康护理专家

Physical distancing

无接触办理入住/退房, 支持无现金支付

Food & drink safety

早餐外带餐盒, 安全包装送餐食物

Cleanliness & disinfecting

已按当地权威机构指导意见清洗床单、毛巾和衣物, 客人可以在入住期间取消住宿清洁服务

Located in the centre of Houston, within a 15-minute drive of NRG stadium, Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel Oaks features a spa and outdoor swimming pool and a fitness centre. Meeting and banquet facilities are available. All air-conditioned rooms offer free WiFi, a 32-inch HD TV with cable channels, microwave and refrigerator. A private bathroom comes with a hairdryer. Guests can have a drink at 2712 Bistro and Bar or order room service. The Galleria is 5 km from Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel Oaks, while Rice University and the Museum District are 2.5 km away. William P. Hobby Airport is 17 km from the property. 2712 Bistro & Bar serves breakfast and dinner. Guests can have a drink at Bar & Lounge.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。 A damage deposit of USD 250 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. "Please note that guests are not allowed to openly carry a gun on the property's premises, which is private property. Please note that guests must be 21 years of age or older to check in at this hotel. • Self-parking $25. 00 • Day Parking charged hourly - rates posted at the gate""

入住

15:00 -

退房

11:00 - 11:00

接受的信用卡类型

酒店有权在客人入住之前预刷其信用卡。
American Express, Visa, MasterCard, Diners Club, JCB, Discover, Carte Blanche, MasterCard, MasterCard

取消政策

如果在入住日 2天之前取消预订酒店将不收取费用。
如果太迟取消预订或没出现在酒店，酒店将收取第一夜的房费。

儿童和加床政策

欢迎所有年龄的儿童。
1 名4岁及以下的儿童在使用现有的床铺之下住宿免费。
一间客房最多可加 1 张幼儿床。

押金/预付款政策

酒店将不收取押金。

团体住宿

无特别的条款适用于团体住宿

含增值税及城市/旅游税

不包括税17 % 。
包括服务费。
没有税费城市/旅游税。

互联网连接

酒店在各处提供无线网络连接，不收费。

膳食安排

早餐不包括在内。酒店可提供早餐菜单，而价格有所不同。

停车

酒店（无需预订）可提供私人停车设施，并且收费。

宠物：

不允许携带宠物.

Four Points by Sheraton Houston Greenway Plaza