États-Unis

Crowne Plaza Hotel Houston River Oaks

2712 Southwest Freeway, Houston 77098

Vous êtes à: Accueil > États-Unis Hôtels > Houston Hôtels > Crowne Plaza Hotel Houston River Oaks

Crowne Plaza Hotel Houston River Oaks ★★★★Recommandé2712 Southwest Freeway (Houston) 77098Afficher sur la carte

Excellent 441 commentaires 7.8
Situé à proximité de l'Université Rice et à quelques minutes en voiture du centre-ville de Houston, cet hôtel dispose d'un restaurant sur place, de chambres modernes et d'un accès facile aux attractions de la région. Commencez la journée au Crowne Plaza Hotel Houston River Oaks avec une séance d'entraînement dans le centre de remise en forme accessible 24h/24. Détendez-vous dans la piscine extérieure avant de dîner au restaurant Reeds, sur place, où sont servis le petit-déjeuner, le déjeuner et le dîner. Les chambres spacieuses du Crowne Plaza Hotel Houston River Oaks sont meublées avec un certain nombre de commodités modernes, notamment un four micro-ondes et un mini-réfrigérateur. Vous y trouverez également une cafetière et une connexion haut débit à Internet gratuite. Le centre commercial Galleria, le parc Minute Maid et le centre médical de Houston se trouvent tous à courte distance de l'hôtel. L'université de Houston et le Toyota Center se situent également à proximité.
Chambres
354

Ce que les gens disent

My stay at this hotel was a great experience.The staff was very helpful and professional.I was upgraded to a suite that the the size of an apartment,very spacious.It was exactly what I was lookin for.The location was phenomenal I was in the middle of downtown and the galleria area,that was great.I was very happy with my choice .
tous commentaires Friendly helpful staff , well run hotel , excellent location with courtesy bus to Galleria and medical centre . Close to all main attraction VERY nice area with upscale eateries in walking distance would you believe . The breakfast was fantastic. We received excellent help from the business centre. They had a guest laundry which was appreciated. The spa was good to use for a massage. Excellent service from all staff! The facilities were very modern, up to date, and enjoyable. Location provided easy access to all points of Houston. convenient location friendly and helpful staff comfortable and quiet environment clean rooms. The room was a great size for 4 people and the beds were very comfortable. Everything! My kids walked into the room and said: "Booking.YEAH!!!". Very convenient where it was located and comfortable room. The best thing I like is the location of the hotel. I liked everything. Good for the money I paid. The room was nice and evrythiing about it.. Everything! room was very nice.. The location was pretty good. Staff was extremely friendly. I liked the location. Comfort of room. Value for money. The location was excellent. I was given a early check in with no added charges which was great given the fact I was arriving from a 15 hours flight. Location was great. Fair price for valet parking with self-park available. Clean. Location, view. Receptionist who checked me in definitely. The location is very central. Mattress is comfortable. I loved the staff. Location. Staff were nice, but not real communicative with important information like over night parking. Room space Free wifi Customers shuttle. Location. I found nothing wrong with this hotel. Nice pool outdoors but shaded from the sun if you hit it mid afternoon onwards . Dining area good but no windows , bar lounge a bit bland. The pool was nice but the traffic noise deterred from it. Parking garage was rundown, and did not reflect well on the hotel. parking should be free of charge. There was nothing... I was charged twice for my stay. Called 5 different times to accounts to get the issue resolved and never received a call back. Left 3 different voicemails to the head lady of accounts and was very frustrated with the situation. One week later, I was refunded still with no call to confirm they did refund it to me. I will not be staying at this hotel again. The hotel doesn't have free car parking. I didn't like that complimentary breakfast wasn't included as it was stated in the advertisement at letsbookhotel.com Although after this issue arose, I was given two vouchers for breakfast instead of 4 (amount of people). Besides, I had to pay for parking at the hotel. So, after all the total was $134 instead of $88 initial amount for the deal. The reason I purchased this hotel was the review said within walking distance of the baseball stadium and well it wasn't also the valet guys said they couldn't drive me to the game because it was 4 miles away instead of 3 which is pretty stupid also they were goofing off and I had to call my taxi not them... I won't stay here again if I come to Houston ... Days in drove me to the field 5 miles away in San Antonio. nothing. They double charged my card. They had a construction crew 2 doors down the hall on Saturday morning. Drywall guns zipping away. Hotel room seemed dated. The Air conditioner needs work. It was cooler in the hallway than my room. I would make sure the air works before deciding to stay in the room next time. line at check-in, not sure staff was really "listening". To be fair, they were busy. Car parking charged. Still credit card held amount is not released. Bar drinks were too expensive. The bartender. We only ordered oneglass of wine (your call drink) and he brought us th$16 glass b/c we werent Specific!. The plumbing of the hotel needs to be repaired. Switching on the shower or the tap means almost in the floor could hear the noise. When I wanted to check out in the morning, no one came to the desk, although I waited several minutes. The carpet is in dire need of replacement, and everything looked dark and dated. Needs a re-fresh! Update the place! You have a GREAT location. You could do better!. Sheets felt hard and worn out. The overall service could have been better, a higher degree of courtesy and hospitality as well as being more professional. The internet connection in the room is inconsistent. The overall cleanliness could improve - from the room to the general facilities (I had lipstick marks on my glass at breakfast). The ice machine on our floor didn't work and they were shampooing the carpets and fixing stuff down the hall for hours. Pay more than what the room was worth. Hotel is very dated . Decor from the 80's . I do not plan on staying at this location again. 2 star hotel for 4 star price. Beds were not comfortable . Bathroom needed modernizing. Room, Bed, Parking. Restaurant hours. Professionality of staff (especially at the restaurant) Cost of garage Old design Not all vending machines worked properly (in the laundry room I tried 6 different 1$ bills but none was accepted) No adapters available for rental (I had to buy a small one at the internal shop for 10$!). Over priced musty smell in the hall paint falling off walls in room called 15 minutes before leaving for valet to have car and had to wait 7 minutes before the valet to arrive charge me 2 times for valet. Cleaning and facilities.

Réservation en ligne Crowne Plaza Hotel Houston River Oaks

Équipements de Crowne Plaza Hotel Houston River Oaks

Transports

Parking sécurisé, Parking intérieur, Parking accessible aux personnes à mobilité réduite

Services de nettoyage

service de cireur, nettoyage à sec, blanchisserie

Services d'affaires

salles de réunions / banquets, fax / photocopies, centre d'affaires

Services

WiFi / connexion sans fil, services Internet, salles de réunions / banquets, nettoyage à sec, fax / photocopies, centre d'affaires, blanchisserie, accès Internet WiFi gratuit

Sécurité des aliments et boissons

Récipients pour petit-déjeuner à emporter, Protection hermétique des plats livrés

Restauration

Vin/champagne, service en chambre, restaurant, Kid meals (free/paid), bar

Réception

service de voiturier, réception ouverte 24h/24, journaux, guichet automatique sur place, Facture fournie sur demande, enregistrement & règlement rapides, coffre-fort, bagagerie

Nettoyage et désinfection

Serviettes, linge de lit et vêtements lavés conformément aux recommandations des autorités locales, Les clients peuvent refuser le service de nettoyage de l'hébergement pendant leur séjour

Général

toutes les parties communes et privées sont non-fumeurs., restaurant, réception ouverte 24h/24, parking, enregistrement & règlement rapides, coffre-fort, climatisation, chauffage, chambres non-fumeurs, chambres familiales, chambres / équipements pour mobilité réduite, bar, bagagerie, ascenseur

Espaces piscine et bien-être

spa & centre de bien-être, piscine extérieure, piscine, Piscine, massage, Fitness, centre de remise en forme

Équipements de sécurité

Professionnels de santé disponibles

Divers

toutes les parties communes et privées sont non-fumeurs., Sécurité 24h/24, salon d'accueil pour VIP, Extincteurs, espace fumeurs, Détecteurs de fumée, climatisation, Clés d'accès, chauffage, chambres non-fumeurs, chambres familiales, chambres / équipements pour mobilité réduite, Cartes d'accès, Caméras de surveillance dans les parties communes, Caméras de surveillance à l'extérieur de l'établissement, ascenseur

Distanciation physique

Paiement sans espèces disponible, Enregistrement et départ sans contact

Boutiques

boutiques dans l'hôtel, boutique souvenirs / cadeaux

Activités

terrain de golf (à moins de 3 km), piscine extérieure (toute l'année), piscine extérieure, centre de remise en forme

Information importante

Vous devrez présenter une pièce d'identité avec photo et une carte de crédit lors de l'enregistrement. Veuillez noter que toutes les demandes spéciales seront satisfaites sous réserve de disponibilité et pourront entraîner des frais supplémentaires. Les clients âgés de moins de 18 ans doivent être accompagnés d'un parent ou d'un tuteur légal pour pouvoir s'enregistrer. Un dépôt de garantie d'un montant de USD 250 est demandé à l'arrivée. Il devra être payé par carte de crédit. Le remboursement devrait être effectué dans les 14 jours qui suivent votre départ. Le dépôt de garantie vous sera entièrement remboursé sur votre carte de crédit, si aucun dommage n'a été constaté par l'établissement. "Please note that guests are not allowed to openly carry a gun on the property's premises, which is private property. Please note that guests must be 21 years of age or older to check in at this hotel. • Self-parking $25. 00 • Day Parking charged hourly - rates posted at the gate""

Information sur les alentours

Located in the centre of Houston, within a 15-minute drive of NRG stadium, Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel Oaks features a spa and outdoor swimming pool and a fitness centre. Meeting and banquet facilities are available. All air-conditioned rooms offer free WiFi, a 32-inch HD TV with cable channels, microwave and refrigerator. A private bathroom comes with a hairdryer. Guests can have a drink at 2712 Bistro and Bar or order room service. The Galleria is 5 km from Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel Oaks, while Rice University and the Museum District are 2.5 km away. William P. Hobby Airport is 17 km from the property. 2712 Bistro & Bar serves breakfast and dinner. Guests can have a drink at Bar & Lounge.

Conditions de Crowne Plaza Hotel Houston River Oaks

Arrivée

15:00 -

Départ

11:00 - 11:00

Cartes de crédit acceptées

L'hôtel se réserve le droit d'effectuer une pré-autorisation de la carte de crédit avant la date d'arrivée.
American Express, Visa, MasterCard, Diners Club, JCB, Discover, Carte Blanche, MasterCard, MasterCard

Conditions d'annulation

En cas d'annulation jusqu'à 2 jours avant la date d'arrivée, l'hôtel ne prélève pas de frais sur la carte de crédit fournie.
En cas d'annulation tardive ou de non-présentation, l'hôtel prélève, sur la carte de crédit fournie, le montant de la première nuit.

Enfants et Lit d'appoint

Tous les enfants sont les bienvenus.
Un enfant de moins de 4 an(s), séjourne à titre gracieux pour l'utilisation de la literie disponible dans la chambre des parents.
Le nombre maximum de lit bébé en chambre est égal à 1.

Prépaiement

L'hôtel ne demande pas de prépaiement.

Groupes

Aucune condition particulière ne s'applique aux groupes.

TVA, taxe de séjour et frais de service

Une taxe à 17 % n'est pas comprise.
Les frais de service sont compris.
La taxe de séjour est non applicable.

Internet

Un accès sans fil (Wi-Fi) est disponible dans tout l'hôtel gratuitement.

Repas

Le petit déjeuner n'est pas compris(e) mais divers petits déjeuners sont disponibles à différents tarifs.

Parking

Un parking privé est disponible sur place
(sans réservation préalable) en supplément.

Animaux de compagnie

Les animaux de compagnie ne sont pas admis au sein de l'établissement.