Crowne Plaza Hotel Houston River Oaks Houston, USA

Located in the centre of Houston, within a 15-minute drive of NRG Arena, Crowne Plaza Hotel Houston River Oaks features a spa and wellness centre, outdoor swimming pool and a fitness centre. Meeting and banquet facilities are available. All air-conditioned rooms offer free WiFi, a 32-inch HD TV with cable channels, microwave and refrigerator. A private bathroom comes with a hairdryer. Reeds Restaurant serves buffet breakfast and à la carte menu for lunch and dinner. Guests can have a drink at Reeds Bar & Lounge or order room service. The Galleria is 5 km from Crowne Plaza Hotel Houston River Oaks, while Rice University and the Museum District are 2.5 km away. William P. Hobby Airport is 17 km from the property.

Huoneita: 354
Osoite: 2712 Southwest Freeway, Houston 77098 Näytä kartalla

Mitä ihmiset sanovat

My stay at this hotel was a great experience.The staff was very helpful and professional.I was upgraded to a suite that the the size of an apartment,very spacious.It was exactly what I was lookin for.The location was phenomenal I was in the middle of downtown and the galleria area,that was great.I was very happy with my choice .

kaikki arvostelut

Friendly helpful staff , well run hotel , excellent location with courtesy bus to Galleria and medical centre . Close to all main attraction VERY nice area with upscale eateries in walking distance would you believe . The breakfast was fantastic. We received excellent help from the business centre. They had a guest laundry which was appreciated. The spa was good to use for a massage. Excellent service from all staff! The facilities were very modern, up to date, and enjoyable. Location provided easy access to all points of Houston. convenient location friendly and helpful staff comfortable and quiet environment clean rooms. The room was a great size for 4 people and the beds were very comfortable. Everything! My kids walked into the room and said: "Booking.YEAH!!!". Very convenient where it was located and comfortable room. The best thing I like is the location of the hotel. I liked everything. Good for the money I paid. The room was nice and evrythiing about it.. Everything! room was very nice.. The location was pretty good. Staff was extremely friendly. I liked the location. Comfort of room. Value for money. The location was excellent. I was given a early check in with no added charges which was great given the fact I was arriving from a 15 hours flight. Location was great. Fair price for valet parking with self-park available. Clean. Location, view. Receptionist who checked me in definitely. The location is very central. Mattress is comfortable. I loved the staff. Location. Staff were nice, but not real communicative with important information like over night parking. Room space Free wifi Customers shuttle. Location. I found nothing wrong with this hotel. Nice pool outdoors but shaded from the sun if you hit it mid afternoon onwards . Dining area good but no windows , bar lounge a bit bland. The pool was nice but the traffic noise deterred from it. Parking garage was rundown, and did not reflect well on the hotel. parking should be free of charge. There was nothing... I was charged twice for my stay. Called 5 different times to accounts to get the issue resolved and never received a call back. Left 3 different voicemails to the head lady of accounts and was very frustrated with the situation. One week later, I was refunded still with no call to confirm they did refund it to me. I will not be staying at this hotel again. The hotel doesn't have free car parking. I didn't like that complimentary breakfast wasn't included as it was stated in the advertisement at letsbookhotel.com Although after this issue arose, I was given two vouchers for breakfast instead of 4 (amount of people). Besides, I had to pay for parking at the hotel. So, after all the total was $134 instead of $88 initial amount for the deal. The reason I purchased this hotel was the review said within walking distance of the baseball stadium and well it wasn't also the valet guys said they couldn't drive me to the game because it was 4 miles away instead of 3 which is pretty stupid also they were goofing off and I had to call my taxi not them... I won't stay here again if I come to Houston ... Days in drove me to the field 5 miles away in San Antonio. nothing. They double charged my card. They had a construction crew 2 doors down the hall on Saturday morning. Drywall guns zipping away. Hotel room seemed dated. The Air conditioner needs work. It was cooler in the hallway than my room. I would make sure the air works before deciding to stay in the room next time. line at check-in, not sure staff was really "listening". To be fair, they were busy. Car parking charged. Still credit card held amount is not released. Bar drinks were too expensive. The bartender. We only ordered oneglass of wine (your call drink) and he brought us th$16 glass b/c we werent Specific!. The plumbing of the hotel needs to be repaired. Switching on the shower or the tap means almost in the floor could hear the noise. When I wanted to check out in the morning, no one came to the desk, although I waited several minutes. The carpet is in dire need of replacement, and everything looked dark and dated. Needs a re-fresh! Update the place! You have a GREAT location. You could do better!. Sheets felt hard and worn out. The overall service could have been better, a higher degree of courtesy and hospitality as well as being more professional. The internet connection in the room is inconsistent. The overall cleanliness could improve - from the room to the general facilities (I had lipstick marks on my glass at breakfast). The ice machine on our floor didn't work and they were shampooing the carpets and fixing stuff down the hall for hours. Pay more than what the room was worth. Hotel is very dated . Decor from the 80's . I do not plan on staying at this location again. 2 star hotel for 4 star price. Beds were not comfortable . Bathroom needed modernizing. Room, Bed, Parking. Restaurant hours. Professionality of staff (especially at the restaurant) Cost of garage Old design Not all vending machines worked properly (in the laundry room I tried 6 different 1$ bills but none was accepted) No adapters available for rental (I had to buy a small one at the internal shop for 10$!). Over priced musty smell in the hall paint falling off walls in room called 15 minutes before leaving for valet to have car and had to wait 7 minutes before the valet to arrive charge me 2 times for valet. Cleaning and facilities.

Saapumispäivä

Lähtöpäivä

Vieraat ja huoneet

Yleiset

Ympärivuorokautinen vastaanotto, Tallelokero, Savuttomia huoneita, Ravintola, Pysäköinti, Perhehuoneita, Nopea sisään-/uloskirjautuminen, Matkatavarasäilytys, Lämmitys, Kaikki julkiset ja yksityiset tilat ovat savuttomia, Invahuoneita/-palveluja saatavilla, Ilmastointi, Hissi, Baari

Vastaanottopalvelut

Ympärivuorokautinen vastaanotto, Tallelokero, Sanomalehtiä, Pysäköintipalvelu, Pankkiautomaatti paikan päällä, Nopea sisään-/uloskirjautuminen, Matkatavarasäilytys, Kuitti saatavilla

Uima-allas ja wellness-palvelut

Ulkouima-allas, Uima-allas, Swimming pool, Spa- ja wellness-keskus, Kuntokeskus, Hieronta, Fitness

Turvallisuus

Terveydenhuollon ammattilaisten palvelut saatavilla

Tekemistä

Ulkouima-allas (koko vuoden), Ulkouima-allas, Kuntokeskus, Golfkenttä (vajaan 3 km:n päässä)

Siivouspalvelut

Pesula, Kengänkiillotus, Kemiallinen pesu

Siivous ja desinfiointi

Liinavaatteet, pyyhkeet ja pyykki pestään paikallisten viranomaisten ohjeiden mukaisesti, Asiakkaat voivat kieltäytyä siivouspalveluista majoittumisensa aikana

Sekalaista

VIP-huoneita, Videovalvonta yleisissä tiloissa, Videovalvonta majoituspaikan ulkopuolella, Vartija ympäri vuorokauden, Savuttomia huoneita, Perhehuoneita, Palovaroittimet, Palosammuttimet, Pääsy avainkortilla, Pääsy avaimilla, Osoitettu tupakointialue, Lämmitys, Kaikki julkiset ja yksityiset tilat ovat savuttomia, Invahuoneita/-palveluja saatavilla, Ilmastointi, Hissi

Ruoka- ja juomatarjoilu

Takeaway-astiat aamiaiselle, Ruoka toimitetaan hyvin suojattuna

Ruoka & juoma

Viiniä/kuohuviiniä, Ravintola, Kid meals (free/paid), Huonepalvelu, Baari

Palvelut

Yrityskeskus, Pesula, Langaton internet (Wi-Fi/LAN), Kokous-/bankettitilat, Kemiallinen pesu, Internet, Ilmainen langaton internet (Wi-Fi), Faksi/kopiokone

Liikkuminen

Turvallinen pysäköinti, Pysäköintihalli, Esteetön pysäköinti

Kaupat

Myymälöitä hotellissa, Matkamuisto-/lahjamyymälä

Fyysisen etäisyyden pitäminen

Sisään- ja uloskirjautuminen ilman fyysistä kontaktia, Mahdollisuus maksaa muuten kuin käteisellä

Bisnespalvelut

Yrityskeskus, Kokous-/bankettitilat, Faksi/kopiokone

Asiakkaiden on esitettävä voimassa oleva kuvallinen henkilötodistus ja luottokortti saapumisen yhteydessä. Huomioithan, että kaikkien erikoistoiveiden toteutuminen riippuu saatavuudesta ja niistä saatetaan periä lisämaksu.

Sisäänkirjautuminen

15:00 -

Uloskirjautuminen

11:00 - 11:00

Hyväksytyt luottokortit hotellissa

Hotelli pidättää oikeuden varata katteen luottokortilta etukäteen.
American Express, Visa, MasterCard, Diners Club, JCB, Discover, Carte Blanche, MasterCard, MasterCard

Peruutussäännöt

Mikäli varaus peruutetaan viimeistään 2 vrk ennen saapumista, peruutusmaksua ei veloiteta.
Mikäli varaus peruutetaan tätä myöhemmin tai asiakas ei saavu paikalle, veloitetaan ensimmäisestä yöstä.

Lapsia ja lisävuodetta koskevat säännöt

Kaikki lapset ovat tervetulleita.
Yksi alle 4-vuotias lapsi majoittuu ilmaiseksi käytettäessä huoneessa olevia vuoteita
Huoneeseen mahtuu korkeintaan 1 vauvansänky(ä)

Takuumaksu

Takuumaksua ei veloiteta.

Ryhmät

Erityisehtoja ei sovelleta ryhmiin.

ALV ja kaupunki-/turistivero

Vero 17 % ei sisälly hintaan.
Palvelumaksu sisältyy hintaan.
Kaupunki-/turistivero (ei sovelleta).

Internet

Langaton internetyhteys on saatavilla koko hotellissa ja se on maksuton.

Ateriaohjelma

Aamiainen ei sisälly huoneen hintaan; aamiaismenu on saatavilla mutta sen hinta vaihtelee.

Pysäköinti

Yksityinen pysäköinti on mahdollista paikan päällä, varausta ei tarvita ja pysäköinti on maksullista.

Lemmikkieläimet

Lemmikkieläimet eivät ole sallittuja.

Crowne Plaza Hotel Houston River Oaks

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Crowne Plaza Hotel Houston River Oaks ★★★★Suositeltu2712 Southwest Freeway (Houston) 77098Näytä kartalla