Crowne Plaza Hotel Houston River Oaks a Houston, USA

Situato nel centro di Houston, a 15 minuti in auto dall'NRG Arena, il Crowne Plaza Hotel Houston River Oaks offre un centro spa e benessere, una piscina all'aperto, un centro fitness e spazi per riunioni e banchetti. Tutte le sistemazioni dispongono di aria condizionata, WiFi gratuito, TV 32 pollici HD con canali via cavo, microonde, frigorifero e bagno privato con asciugacapelli. Il Reeds Restaurant propone una colazione a buffet e un menù alla carta per il pranzo e la cena. Potrete sorseggiare un drink al Reeds Bar & Lounge o usufruire del servizio in camera. Il Crowne Plaza Hotel Houston River Oaks dista 5 km dalla The Galleria, 2,5 km dalla Rice University e dal Museum District, e 17 km dall'Aeroporto William P. Hobby.

Camere: 354
Indirizzo: 2712 Southwest Freeway, Houston 77098 Mostra sulla mappa

Cosa dice la gente

My stay at this hotel was a great experience.The staff was very helpful and professional.I was upgraded to a suite that the the size of an apartment,very spacious.It was exactly what I was lookin for.The location was phenomenal I was in the middle of downtown and the galleria area,that was great.I was very happy with my choice .

tutti gli commenti dei clienti

Friendly helpful staff , well run hotel , excellent location with courtesy bus to Galleria and medical centre . Close to all main attraction VERY nice area with upscale eateries in walking distance would you believe . The breakfast was fantastic. We received excellent help from the business centre. They had a guest laundry which was appreciated. The spa was good to use for a massage. Excellent service from all staff! The facilities were very modern, up to date, and enjoyable. Location provided easy access to all points of Houston. convenient location friendly and helpful staff comfortable and quiet environment clean rooms. The room was a great size for 4 people and the beds were very comfortable. Everything! My kids walked into the room and said: "Booking.YEAH!!!". Very convenient where it was located and comfortable room. The best thing I like is the location of the hotel. I liked everything. Good for the money I paid. The room was nice and evrythiing about it.. Everything! room was very nice.. The location was pretty good. Staff was extremely friendly. I liked the location. Comfort of room. Value for money. The location was excellent. I was given a early check in with no added charges which was great given the fact I was arriving from a 15 hours flight. Location was great. Fair price for valet parking with self-park available. Clean. Location, view. Receptionist who checked me in definitely. The location is very central. Mattress is comfortable. I loved the staff. Location. Staff were nice, but not real communicative with important information like over night parking. Room space Free wifi Customers shuttle. Location. I found nothing wrong with this hotel. Nice pool outdoors but shaded from the sun if you hit it mid afternoon onwards . Dining area good but no windows , bar lounge a bit bland. The pool was nice but the traffic noise deterred from it. Parking garage was rundown, and did not reflect well on the hotel. parking should be free of charge. There was nothing... I was charged twice for my stay. Called 5 different times to accounts to get the issue resolved and never received a call back. Left 3 different voicemails to the head lady of accounts and was very frustrated with the situation. One week later, I was refunded still with no call to confirm they did refund it to me. I will not be staying at this hotel again. The hotel doesn't have free car parking. I didn't like that complimentary breakfast wasn't included as it was stated in the advertisement at letsbookhotel.com Although after this issue arose, I was given two vouchers for breakfast instead of 4 (amount of people). Besides, I had to pay for parking at the hotel. So, after all the total was $134 instead of $88 initial amount for the deal. The reason I purchased this hotel was the review said within walking distance of the baseball stadium and well it wasn't also the valet guys said they couldn't drive me to the game because it was 4 miles away instead of 3 which is pretty stupid also they were goofing off and I had to call my taxi not them... I won't stay here again if I come to Houston ... Days in drove me to the field 5 miles away in San Antonio. nothing. They double charged my card. They had a construction crew 2 doors down the hall on Saturday morning. Drywall guns zipping away. Hotel room seemed dated. The Air conditioner needs work. It was cooler in the hallway than my room. I would make sure the air works before deciding to stay in the room next time. line at check-in, not sure staff was really "listening". To be fair, they were busy. Car parking charged. Still credit card held amount is not released. Bar drinks were too expensive. The bartender. We only ordered oneglass of wine (your call drink) and he brought us th$16 glass b/c we werent Specific!. The plumbing of the hotel needs to be repaired. Switching on the shower or the tap means almost in the floor could hear the noise. When I wanted to check out in the morning, no one came to the desk, although I waited several minutes. The carpet is in dire need of replacement, and everything looked dark and dated. Needs a re-fresh! Update the place! You have a GREAT location. You could do better!. Sheets felt hard and worn out. The overall service could have been better, a higher degree of courtesy and hospitality as well as being more professional. The internet connection in the room is inconsistent. The overall cleanliness could improve - from the room to the general facilities (I had lipstick marks on my glass at breakfast). The ice machine on our floor didn't work and they were shampooing the carpets and fixing stuff down the hall for hours. Pay more than what the room was worth. Hotel is very dated . Decor from the 80's . I do not plan on staying at this location again. 2 star hotel for 4 star price. Beds were not comfortable . Bathroom needed modernizing. Room, Bed, Parking. Restaurant hours. Professionality of staff (especially at the restaurant) Cost of garage Old design Not all vending machines worked properly (in the laundry room I tried 6 different 1$ bills but none was accepted) No adapters available for rental (I had to buy a small one at the internal shop for 10$!). Over priced musty smell in the hall paint falling off walls in room called 15 minutes before leaving for valet to have car and had to wait 7 minutes before the valet to arrive charge me 2 times for valet. Cleaning and facilities.

Data Check-in

Data Check-out

Ospiti e camere

Varie

telecamere a circuito chiuso nelle zone in comune, telecamere a circuito chiuso all'esterno della struttura, sicurezza 24 ore su 24, Riscaldamento, estintori, Camere/strutture per disabili, Camere familiari, Camere non - fumatori, Camera VIP, Ascensore, Aria condizionata, Aree pubbliche e private non fumatori, Area Fumatori, allarme antifumo, accesso con chiavi magnetiche, accesso con chiavi

Trasporti

Parcheggio per disabili, Parcheggio custodito, Autorimessa

Sicurezza per cibo e bevande

Colazione in contenitori portatili, Cibo consegnato in contenitori coperti

Sicurezza

Accesso a personale sanitario

Servizi generali

Ristorante, Riscaldamento, Reception 24 ore su 24, Parcheggio , Deposito bagagli, Check in e check out rapidi, Cassetta di sicurezza, Camere/strutture per disabili, Camere familiari, Camere non - fumatori, Bar, Ascensore, Aria condizionata, Aree pubbliche e private non fumatori

Servizi di ristorazione

Vino/champagne, Servizio in camera, Ristorante, Kid meals (free/paid), Bar

Servizi di pulizia

Servizio lavanderia, Lustrascarpe, Lavaggio a secco

Servizi di accoglienza

Sportello Automatico Bancomat in loco, Servizio parcheggio, Reception 24 ore su 24, Quotidiani, Fattura disponibile su richiesta, Deposito bagagli, Check in e check out rapidi, Cassetta di sicurezza

Servizi business

Spazi per incontri/banchetti, Fax/fotocopiatrice, Centro Business

Pulizia e sanificazione

Lenzuola, asciugamani e bucato lavati secondo le linee guida delle autorità locali, Gli ospiti possono scegliere di cancellare il servizio di pulizia dell'alloggio durante il soggiorno

Piscine e servizi benessere

Piscina esterna, piscina, Piscina, Massaggi, Fitness, Centro termale e di benessere, Centro fitness

Negozi

Negozio souvenir/regali, Negozi nell'hotel

Distanziamento fisico

Pagamenti elettronici disponibili, Check-in e check-out "contactless" (senza contatto)

Attività

Piscina esterna, Piscina all'aperto (tutto l'anno), Centro fitness, Campo da golf (in un raggio di 3km)

Altri servizi

Spazi per incontri/banchetti, Servizio lavanderia, Servizio internet, Lavaggio a secco, LAN senza fili, Fax/fotocopiatrice, Connessione Internet Wifi inclusa nella tariffa, Centro Business

Al check-in gli ospiti devono esibire un documento d'identità con foto e una carta di credito. Siete pregati di notare che le Richieste Speciali sono soggette a disponibilità, e potrebbero comportare l'addebito di un supplemento. Gli ospiti di età inferiore ai 18 anni possono effettuare il check-in solo se accompagnati da un genitore o da un tutore legale. È richiesto un deposito cauzionale di USD 250 all'arrivo. Dovrai pagarlo con la carta di credito. Dovresti ricevere il rimborso entro 14 giorni dal check-out. Il deposito ti sarà rimborsato per intero sulla carta di credito dopo una verifica dello stato dell'alloggio. "Please note that guests are not allowed to openly carry a gun on the property's premises, which is private property. Please note that guests must be 21 years of age or older to check in at this hotel. • Self-parking $25. 00 • Day Parking charged hourly - rates posted at the gate""

Located in the centre of Houston, within a 15-minute drive of NRG stadium, Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel Oaks features a spa and outdoor swimming pool and a fitness centre. Meeting and banquet facilities are available. All air-conditioned rooms offer free WiFi, a 32-inch HD TV with cable channels, microwave and refrigerator. A private bathroom comes with a hairdryer. Guests can have a drink at 2712 Bistro and Bar or order room service. The Galleria is 5 km from Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel Oaks, while Rice University and the Museum District are 2.5 km away. William P. Hobby Airport is 17 km from the property. 2712 Bistro & Bar serves breakfast and dinner. Guests can have a drink at Bar & Lounge.

Check-in

15:00 -

Check-out

11:00 - 11:00

Carte di Credito accettate in Hotel

L'hotel si riserva il diritto di controllare la validità della carta di credito prima dell'arrivo (richiedendo l'autorizzazione al circuito di appartenenza).
American Express, Visa, MasterCard, Diners Club, JCB, Discover, Carte Blanche, MasterCard, MasterCard

Termini di cancellazione

Le cancellazioni effettuate fino a 2 giorni prima della data prevista di arrivo
non comportano alcun costo.
Le cancellazioni tardive e la mancata presentazione comportano l'addebito del costo della prima notte.

Condizioni per i bambini e per il letto supplementare

I bambini sono i benvenuti.
Un bambino di età inferiore a 4 anni soggiorna gratuitamente (pernottando nel letto dei genitori).
Il numero massimo consentito di culle in camera è pari a 1.

Deposito/Pagamento Anticipato

Non verrà addebitato alcun deposito .

Gruppi

Ai gruppi non verrà applicata alcuna condizione speciale .

IVA e tasse comunali/di soggiorno

17% di Tassa esclusa.
Costi di servizio inclusi.
Tassa comunale/di soggiorno non applicabile.

Internet

La connessione Internet wireless è disponibile in tutta la struttura ed è gratuita.

Servizio Ristorazione

La prima colazione non è incluso/a. Disponibile menù per la prima colazione. I costi possono variare.

Parcheggio

Parcheggio privato disponibile in loco non è richiesta la prenotazione e con supplemento.

Animali domestici

Gli animali non sono ammessi.

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