The rooms were beautifully appointed in contemporary tasteful decor. Comfortable seating. Great flat screen TV. Bed was super comfortable and linens were really elegant. Bathroom setup was fantastic. The shower was the best I've ever had. Wish I could take it home with me. It was a rainshower type with great pressure and easy to turn on and off. I…

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loved the floor to ceiling windows that opened. Great light onto a quieter street. Fresh air is always nice in a hotel room. Room service was amazing - My father and I shared a standard queen room overnight while visiting nyc to see a concert. I was amazed that the concierge desk is open and available 24-7 - we ended up checking into our room at around 10:45 pm and the staff was still very happy to greet us. Each staff member expressed their wonderful personality and kindness in every interaction, and were 100% accommodating. The decor of common spaces as well as that of our room was chic yet comfortable; we enjoyed the entire experience.

Location with easy access to everything. When Hotel staff found out thatwe were celebrating our anniversary they upgraded our room to abeautiful corner room on the 19th floor. - All personnel were very professional. Bartender in the restaurant was very informative about the city.

Great Sushi Bar in lobby (wish they had room delivery, though), convenient location, very helpful concierge, business center accessible at all hours via room key, very comfy bed, quiet (could hardly hear any street noise), housekeeping was very good about coming back to clean my room later in the afternoon even though I'd had the "do not disturb" s…

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ign up when they were doing my floor. - The hotel exceeded my expectations. While there is work being done to improve the exterior, this is only a minor inconvenience. The staff, contrary to some of the reviews, were extremely pleasant and helpful and the quality of the finishings of the hotel very pleasing. I had requested a small single room but was given a standard room on the 19th floor which very tastefully furnished.

My boyfriend and I loved how friendly and accommodating the staff was, especially with our dog who was staying with us. When we arrived there was a framed "welcome" for Bob our puppy with treats and water for him. The "raid the mini bar" credit was a great touch and the room was very roomy and clean. We also loved wearing the leopard bathrobes in …

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our downtime. - Very stylish hotel - cool furtniture and decoration in the room. Kevin the concierge (with his natty bow-tie) is incredibly helpful and knowledgable. Bed was very comfortable. Great bar (but limited opening hours)

It was close to a dinner, drug store, and market which were open 24 hours a day. - it was comfortable and my amenities

Genuinely elegant and unmistakeable French influence on style. Bedrooms and public rooms thoughtfully designed and furnished so that more relaxing and welcoming than the vast majority of functional city hotels. Service at reception and in restaurant sincerely helpful and cordial. Restaurant choice and service excellent despite huge pressure of bus…

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y clients at peak times.The nicest hotel we know in Manhattan. - Front desk check-in very courteous; responsiveness of concierge (transport from jfk arranged in advance; availability for help and information); room décor and bathroom design, especially lighting; excellent room service (breakfast); relatively quiet room despite being on 45th St; blocking curtains worked well against the light at night

Lovely facility, wonderful staff! - the very fact that I could find a room. Staff was pleasant

Staff, area, price (not all hotels had the price for 2 nights, most hotels that were less expensive wanted a 3 nights and since we could only stay 2 nights, this was perfect) - the room was very clean and there was free breakfast every morning and the bathroom was stocked with aveda products

Good design choices... nice bathroom (very Japanese)... simple, very comfortable, excellent bed/bedding. Highly polished wood floor a wonderful touch (no yukky wall-to-wall.) For this price ... it doesn't get any better. Highest recommendation for a budget hotel. - The comfort of the room. The room was clean, comfortable, well decorated with a go…

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od bathroom with clean towels. We enjoyed using internet every where in the building and having breakfast service included.

excellent quality of service and materials, windows and bed - the rooms were very nice, comfortable, clean and well appointed, and not small like many NYC hotel rooms - actually quite roomy. The staff was extremely professional and accommodating. We dined at the Japanese restaurant in the hotel and the food was excellent - as was the service. Over…

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all i would recommend the hotel.

Great value x cost ... heart of Times SQ , modern deco , clean . I would recommend this hotel !!! - The hotel was very modern. The breakfast was good and the staff were great.

This hotel is fabulous. We unfortunately only got to stay here one night, but the staff was more than accomodating to us and all of our needs. It's classy, clean, well worth the money, and was a very large room with the one of the most comfortable beds we've ever slept in. Also, the location is wonderful - close to the subway and many key sites an…

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d neighborhoods. HIGHLY recommend this hotel. - The fact that the hotel was so small made it so you saw the same front of house staff everyday. It made everything feel very familiar and comfortable. The concierge was a great help in choosing a show and getting us great seats at the very last minute. The front desk was accommodating when we asked to change rooms as well. The room, although small, felt very comfortable and not too crowded.

The room was clean and comfortable although the outlook from the window was onto an unspectacular building! However the room was quiet and relatively peaceful after the noise of New York city! The hotel was in a great location for subway, jazz venues, small restaurants and eclectic shops. All the staff were very pleasant and helpful. We loved the …

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roof terrace and had a lovely cocktail while enjoying the fabulous views out over the city. - A very nice hotel, extremly nice staff (among the best I met). A calm and attractive place to stay and rest after a hot New York/ Manhattan day. Nice bar and a very good restaurant in house. Always fresh water and some nice snacks every night in the room. Stayed 8 nights and will gladly come back. A summer stay when the out door terrrace is open.

Location, location, location!! THe hotel is perfectly located for wherever you want to go in NYC. We spent most of oour time in the Meat Packing District and Soho and it was extremely convenient for everything we did. Great hotel!!! - Loved this hotel! We were upgraded to a suite for free. The room wasfantastic, the location was great, and the s…

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taff were extremelyprofessional and helpful. I wish we could have stayed longer.

Staff was very friendly and helpful. The room was so much better than I expected, better than most hotels I have stayed at in New York for less the half the price. It was great to be so close to Chelsea, East Village, West Village and Greenwich village. I will definately stay there again on my next visit! - Excellent. Staffs were very friendly, a…

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nd the room was clean. They had lots of TV channels, and best of all, the bed was really comfortable. Staying in NYC at that rate is unbelievable.

Everything! We especially loved the bunk room set up! We traveled with two parents and two adult boys 18 & 20. We all wanted to stay in the same room but a typical 2 double bed set up in most hotels would not have worked and having two rooms in a typical hotel would have meant us being apart and would have extremely expensive. I even looked in…

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to a short term apt rental. This room set up was perfect! We all had our own comfy full size bed with great linens plus our own little flat screen tvs - Stayed there for my birthday and was amazed as soon as I walked in the door! The level of customer service was top notch! Staff was very friendly and accommodating. The hotel is swanky and done right from the artwork in the lobby to the, spa, to the rooms, to the restaurant and nightclub. It truly is a one stop shop experience. The surprise of a skating rink justblew me over! The hotel isactually indoor/ outdoor! The room are a nice size with a gorgeous bathroom. The heaters are a little loud

I checked into Grand Hyatt in Dec2013. I was pleasantly surprised by how big the rooms are; at least, twice as big as any other hotel that I have stayed in for a price around $400. The rooms are extremely good in terms of maintenance and all the facilities that you would expect of Hyatt. The property is brilliantly located in Manhattan with hundr…

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eds of restaurants, bars, road-side eating options. It is bang in the middle of great shopping destinations. Grand Central station is 1-minute walk. S - Great location right next to Grand Central Station and a short walk to Bryant Park . Room was clean and efficient . Good bathroom with daily replenished products . Iron & ironing board in room already . Ice machine a short walk away on same floor. Huge Lobby where the free wifi was available . Lobby included coffee shop and snack area . Nice bar area . We didn't use the restaurent or breakfast facilities preferring to eat out .

Our stay at the Crowne plaza was a perfect choice for our holiday. Thehotel, the room and bathroom was so clean and also smelt clean, thestaff were also very helpful and polite. We also had dinner at thererestaurant and drinks at there bar, where we found it to be very modernand clean. If we were to visit ny again there would be no other choicebut …

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to stay there again. - The staff was very helpful, kind and always had a smile to make you feel welcomed. The room was wonderful just as the description on the website. I would highly recommend this hotel to anyone planning to stay in New York. This would be my hotel of choise !

This hotel, though on the southern tip of Manhattan, was conveniently located near several subway stations providing access to many different lines. Transportation to/from the airport was easy and there were cabs and livery cars available when we were ready to leave. Staff were welcoming and quite helpful. Rooms were small (but typical of NYC), an…

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d had everything we needed for our stay. We'd definitely consider staying here again, especially for the price. It was a steal in comparison to other - The staff was very friendly, especially the bell hops and front desk clerk. We had a tv issue and they were in our room in 2 minutes after the call to fix it. Despite what you read on some reviews, the elevator wasn't that slow. Plus, it is New York, learn to wait sometimes. We had a good view of lower Manhattan and the river. The room was very clean and can best be described as efficient in design. Perfect walking distance from wtc and the subway. A nice (but very noisy) bar literally next doo

Location was perfect, just beside a subway station and within walking distance of Times Square. All the staff were very friendly and helpful. We were not expecting breakfast and it was a nice surprice to learn at check in that it was included, very basic but good to have a quick bite and coffee before hitting the sights and shops! We had a famil…

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y room, great space for our 6 night stay, with 3 beds which we required. Well worth getting the larger room. Would recommend this hotel for anyone who - It was my daughter and son's first trip to NYC and coming by train it was a very convenient location. The staff was extremely courteous, helpful and locked our luggage after check-out so we could sightsee. The beds are extremely comfortable, room was clean and I felt very safe travelling alone with two young children (10 and 5yrs). The cafe next door has great breakfast food and were extremely friendly as well. The TV had no cable reception at first but they came up promptly to fix it. I asked

We were spoiled. The staff made us feel like we were very special...they even sent our little ones milk, cookies, and candy with the sweetest note to let them know that they were special. Our experience was flawless. We came to New York as a Christmas present to our grandchildren. Out room over looked time square and every experience we had was…

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magical. Thanks to the great staff at the Marriott Marquis, they could not have been anymore professional, helpful or kind, especially to our little - The Marriot Marquis have a very friendly staff. Everyone was always helpful and all smiles. The hotel was exceptionally clean. The Christmas spirit with all the CHristmas trees in lobby was truley magical. One is able to see all the efforts that were made to give a guest a magicial holiday spirit the moment you walk through the doors. The restaurants, gift shops and loungres are very convenient as well. Over our opinion of hotel is a excellent plus plus.

Location is great. Staff was very helpful. We were sent to a room initially that had been cleaned but then it looked like someone had come afterwards to shower and dress (used razor in shower, empty perfume bottle, towel and robe used, etc.) The staff was very apologetic, sent us to a better room and sent up a bottle of red wine. They handled …

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it very nicely and we very much appreciated it. Restaurant was very good, but my son had a burger the last night (and raw oysters) and he threw-up an - Waking up to a view of High Line Park and the Empire State Building. Comfortable bed, quiet despite being in the middle of the city and great shower. The location was perfect...close to the Village, Meatpacking District, and Chelsea. The video that plays in the elevator...what a creepy and great touch. Everyone was mesmerized by it! Patio on the ground floor and restaurants are great touches, especially as each have a different feel, although our service was really slow even though it wasn'

The staff were just excellent. Requests were responded to immediately, and the bellmen were wonderful. On several occasions they and the concierge gave us great advice about transportation, places to eat, and things to do, and they always were smiling and friendly. The room was very quiet. We had no street noise, despite being on a busy stree…

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t (Canal St.), and didn't hear any other patrons despite being close to the ice machine and the elevator. - I liked the location of the hotel, the room was nice with a very comfortable bed and pillow and great view of the City from the 20th floor. The staff were very good also. We upgraded to the Sheraton Club on the 21st floor which was nice, it had a great view of the City and Hudson River. It is not a luxury hotel but is very comfortable and affordable.

The rooms were nice size, the bathroom spacious, the water hot, thecontinental breakfast was really a full breakfast, but the staff madethe difference! They are a fabulous group of people - personable,thoughtful, fun, and went out of their way to help with every questionwe had. We're looking forward to returning to nyc and bringing morefriends alon…

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g. - A nice cozy hotel wich is located at a central location (between 7thand8th Av). The free use of internet at the 2nd floor (incl printing) was very handy as well. An other 5* hotel where i stayed in the same wk used a fee of $6.-/10 min! Breakfast had a big variety of everything and enough of it .