United Arab Emirates

Royal Ascot Hotel

Khalid Bin Walid Road, Dubai

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Royal Ascot Hotel ★★★★RecommendedKhalid Bin Walid Road (Dubai) Show on map

Excellent 939 reviews 7.3
Newly renovated guest rooms at Royal Ascot Hotel and fully equipped with upgraded facilities, flat-screen TV with satellite channels, a fruit basket and tea & coffee-making facilities. This exclusive Dubai hotel features 11 food and beverage outlets, expansive spa facilities and a rooftop swimming pool with city views. It offers free on-site parking and is situated 5-minute drive from the Burjuman Mall and conveniently located via Metro or a short drive to Dubai International Airport, Dubai World Trade Centre, Downtown Dubai and Burl Khalifa. The Royal Ascot Hotel is a 7-minute drive from the popular Sheikh Zayed Road and a 5-minute drive from Dubai Museum. Dubai Creek is 2 km away.
Rooms
109

What people say

The room was excellent, the staff were very polite and friendly and the Saturday afternoon cocktail / lunch / massage special was awesome. Best roof top entertaining area I have been to.It is very near to my company in Khalid Bin Alwaleed Rood. they were really clean and my comfort was very importantly taken care of. i loved the gym facilities. the staff were very polite and customer-friendly. i would definitely love to revisit the hotel....
all reviews The attentiveness of the staff. Also, the quality of the food was excellent.well maintained premises.neat and clean rooms.Friendly staff. exelent value. Nice breakfast. very good rate in a good hotel, very good choice saving a lot of money, very convenient. staff is fine.facilities, brand new hotel with very comfortable rooms very well furnished.the room it self.. very clean and comfortable. The room is very nice. Staff at reception. food. Comfortable bed. Hotel staff were very good, apart from the breakfaststaff who were clearly unhappy to be there.express check in, spacious rooms, nice decoration, friendly staff. Large spacious well equipped room. Service, location, reception. You can feel it a luxury hotel and the cleanness. The large rooms and the Gym. The Hotel also had its own taxis, which though a more expensive offered an alternative.Service was good and the selection of food was great. The standard of room for the price was excelent. friendly and good services. Spacious room, Breakfast.THe hotel itself is excellent. the room was neet and clean. restaurant choices. - Staff were helpful and pleasent- Our room was very spacious and comfortable - Gym was good, and the rooftop pool excellent. Steam room also highly recommended! - Buffet breakfast was mediocre, but setting in the hotel foyer was nice - Location of hotel in Bur Dubai is a bonus for travel to all surrounding areas. Burjaman shopping centre is within walking distance as is plenty of other shops. breakfast and size of the room. rooms are okayed. The Selections of restaurant in the premisses and club/bar.Room furniture. Size of rooms. Parking for my Car. i found the prices of the minibar items were above the average. not many varieties of courses to choose from the menu.taxis not available. tremendous time wasted for locating a taxi.Rooms aircon too cold. Mini bar locked. So didnt use it.Wireless i rooms didn't work. location is not great but compared to the hotel rate is acceptable. lebanese or arabic food not available, rooms very noisy.the bathroom. No. They charge extra for everything: wifi, a cot for the kids.. Prices inthe restaurants were sky-high, with tiny portions. Much better foodvalue can be found within a two minute walk of the front door. Overall,in comfort, service and facilities terms, the hotel is more a four starthan a five.Guest cant access the balcony since it is locked. Building renovation work inprogress. The internet serviece is very bad.Problems with payment, I sent a cc copy to them but at the end they did not recieve it, even though when I checked it on the phone, they said all was ok.No bus services to the shopping malls like other hotels my friends stayed in and the massage room is dated. Despite our reservation there was no non-smoking-room nor a room with twin-beds available. Noise from the street (traffic) during the whole night. It was promised to serve a breakfast in our room early in the morning which never arrived.The sauna and steam room were not working. There are a couple of bars attached to the hotel and behaviour of clients from these bars, especially alte in the evening was not pleasant.the hotel internet was very very poor even the free wireless was very poor as we could not connect or connection was very poor . wouldonly recommend hotelif internet was better .the staff grasp of english was not as good as I would expectthey never on three ocations delivered a taxi on time!. The "LCD" screen TV and its channels, and the street noise.There was no hot water to take a shower and had to made without one. yes, room service was horrible they never got the order correct. The spa quoted prices in u.s. dollars when everything else was in dirums. air of faded decadence. The Wireless internet facility was not working for the entire durationof our stay. This was a major drawback, as it was one of the keyselection criteria I had used to choose this hotel. Apparently a 'servermigration' was in process....although why exactly this was took theentire two weeks that I was there. Check with hotel in advance if youneed this facility!!. noizy location.room carpet not clean.bath towels very poor quality. the check in and check out process is a bit too lengthy. The rooms were too basic for value, have stayed in a few Hotels in Dubai and this is the most basic I have satyed in but its whats around it makes up for the downfall of the room. Requested a wake up all and never got it, also requested a taxi to the ride to the airport, but told I had to organise my own taxi, not a good service provider.!!!. Price. Yes, on the reservation counter, i gave them my booking number and they said that they don't have his booking number and therefore, they have no room for me and asked me to book through them with their rates, when i refused so i went all the way to internet place to print out the receipt and when i gave them the receipt then they gave me the room, basically wanted to charge me more. Service, Location, quality of guests.

Online Booking Royal Ascot Hotel

Amenities at Royal Ascot Hotel

Transportation

Public transport tickets, Parking garage, Airport Shuttle (surcharge), Airport Shuttle, Accessible parking

Shops

Souvenirs/Gift Shop, Shops in Hotel, Barber/Beauty Shop

Services

Wi-Fi/Wireless LAN, Tour Desk, Room Service, Nightclub / DJ, Meeting/Banquet Facilities, Laundry, Internet Services, Free Wi-Fi Internet Access, Fax/Photocopying, Daily maid service, Currency Exchange, Concierge Service, Business Centre, Barber/Beauty Shop

Safety features

First aid kit available, Access to health care professionals

Pools and wellness

Turkish/Steam Bath, Swimming pool, Swimming pool, Steam room, Spa/wellness packages, Spa facilities, Spa & Wellness Centre, Sauna, Rooftop pool, Outdoor Swimming Pool, Massage, Fitness Centre

Physical distancing

Cashless payment available

Miscellaneous

VIP Room Facilities, Non-Smoking Rooms, Family Rooms, Elevator, Designated Smoking Area, Airconditioning

General

WiFi everywhere, Valet Parking, Restaurant, Private parking, Parking on-site, Parking , Non-Smoking Rooms, Luggage Storage, Free Parking, Family Rooms, Elevator, Designated Smoking Area, Bar, Airconditioning, 24-Hour Front Desk

Front-desk/reception area services

Valet Parking, Tour Desk, Safety Deposit Box, Newspapers, Luggage Storage, Currency Exchange, Concierge Service, 24-Hour Front Desk

Food & drink safety

Delivered food is securely covered, Breakfast takeaway containers

Food & Drink

Room Service, Restaurant, Breakfast details, Bottle of water, Bar

Entertainment and children services

Nightclub / DJ, Babysitting/Child Services

Common areas

Garden

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines

Cleaning services

Shoe Shine, Laundry, Daily maid service

Business facilities

Meeting/Banquet Facilities, Fax/Photocopying, Business Centre

Activities

Turkish/Steam Bath, Spa & Wellness Centre, Sauna, Outdoor Swimming Pool (seasonal), Outdoor Swimming Pool (all year), Outdoor Swimming Pool, Fitness Centre

About the Property

Set in the Bur Dubai district in Dubai, 700 metres from Dubai Museum In Al Fahidi Fort, Royal Ascot Hotel features a restaurant, bar and free WiFi. Free private parking is available on site. Every room at this hotel is air conditioned and has a flat-screen TV. Some rooms feature a seating area to relax in after a busy day. Every room has a private bathroom equipped with a bath. There is a 24-hour front desk, a business centre, concierge service and hairdresser's at the property. Twin Towers Shopping Centre is 1.9 km from Royal Ascot Hotel, while Al Ghurair Centre is 2.8 km away. The nearest airport is Dubai Airport, 7 km from Royal Ascot Hotel.

Food & Drink

There are plenty of choices for food at the hotel. Take your pick from eleven bars, coffee shops and restaurants at the Royal Ascot or at the affiliate hotel next door - The Ascot. The restaurants serve a wide variety of authentic European and Asian cuisine.

Hotel information details

Take a trip to our Theatrium, which is an amphitheatre with two daily performances.

Important information to guests

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Please note that Royal Ascot Hotel reserves the right to pre-authorise the credit card prior to arrival. Guests can avail 15% discount in selected restaurants at Royal Ascot Hotel. Please note that the credit card provided online must be presented upon check-in at the hotel reception. The hotel does not accept third party credit card.

Room information details

The Royal Ascot has beautiful rooms with high ceilings and tasteful design. The rooms are very spacious. You can choose from superior deluxe rooms, executive rooms, 1 or 2 bedroom suites, and the presidential suite.

Travelling information

An airport shuttle is available. It costs AED 50 per way. It has to be booked in advance. We need to be informed with the exact flight details 48 hours before checkin.

Complimentary transfers are also available to and from our beach facilities, on request.

The nearest bus station is Al Gubaiba Bus station, at just 1 km
from the Hotel.

Royal Ascot Hotel Policies

Check-in

14:00 -

Check-out

12:00 - 14:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Diners Club, JCB, Discover, Maestro (Switch), Argencard, MasterCard

Cancellation Policy

If cancelled up to 3 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy

All children are welcome.
All children under 5 years stay free of charge when using existing bedding.
All children under 2 years are charged AED 0 per night per person for cots.
All older children or adults are charged AED 250 per night per person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.

Deposit Policy

No deposit will be charged.

VAT and city/tourist taxes

VAT is not applicable.
10 % service charge per room per night is included.
10 % city/tourist tax per person per night is included.

Internet

Wi-fi is available in the hotel rooms and costs AED 40 per hour.
Wi-fi is available in the hotel rooms and costs AED 120 per 24 hours.
Wi-fi is available in the business centre and costs AED 35 per hour.

Meal Plan

American breakfast is included in the room rate.
Continental breakfast costs AED 50 per person per night.

Parking

Free private parking is possible on site (reservation is not needed).

Pets

Pets are not allowed.