The hotel was clean, fresh and very comfortable. The staff were extremely friendly and the owner, in particular, went the extra mile to ensure that our stay was pleasant. She had a wealth of knowledge about the local amenities and facilities and was more than happy to share that knowledge in recommending places to eat, things to do and also how to …

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make the most of public transport. Superb. - The staff were very friendly, Kate made our stay extremley enjoyable! During our time there we paid for the massages (at an excellent price!!!!) They were brilliant, we would definatley stay again just to have another massage! Although the hotel is quite far from the town there is a tram stop on the door step and also no noise from the centre!

This was a small boutique hotel with only 14 rooms. The room was beautifully decorated and all our needs catered for, all the staff were extremely welcoming and friendly and nothing was too much trouble, the Chef stayed late to ensure we had a meal on our late arrival. Would highly recommend this hotel for anyone wanting to visit Blackpool. - E…

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verything, staff were great, food was delicious this was our first trip to Blackpool and when we come back again we will be booking in at number one the hotels name says it all, was so relaxed and friendly couldn't have picked a better place

Service excellent. We had two meals served in our room at noextra charge. - beach fron hotel close to amenities

This hotel was exactly as it said on the tin. A very friendly staff who loved to spend time with their guests and willing to help wherever possible. I am considering taking a large group to this hotel to act as a base for playing some of the lovely golf courses in the area. - Fantasic location 10 minutes away from the train station, and on the be…

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ach. Staff very friendly and efficient. Hadn't been to Lytham St Annes before and didn't realise it was a nature reserve.

How friendly the staff were and how it was made to feel like home. - friendliness and helpful staff, nothing too much trouble

23Rd Sept 13 - 17th Sept 13: staff were friendly and helpful, rooms were good for the money you pay, breakfast was good cereals and cooked available, and please note for any wheelchair users lift is not switched off after 10 pm access is still available. Wife and I will definately stay again. Ty to Kevin and staff for making our breakaway enjoyabl…

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e: - One of the cheapest hotels in Blackpool and the staff are very friendly so a great deal. As we all have worked in the hotel business we appreciated what a good standard this hotel has with the limited resources there

super staff excellent servics at front desk and during b/fast in the restaurant and house keeping also ...........outstanding experience. being working in hotel industry (FandB) from last 18 years in Best leading hotels in the world, i felt Big Blue hotel's service was the Best of the Best. will definitely be back and recommend to my all coulleague…

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s, friends.all the best to all the staff memebers - The rooms were of a great size and the kids section of the room with their own tv's and dvd though the main tv was great.The big bed was lovely and comfortable and my son was a bit dissapointed when i told him he wasnt going to be sharing it!The bathroom was really smart and the power shower was great too !The rooms were really clean and of good quality,The breakfast was to die for !!

Nice friendly hotel and staff. - Was a very friendly and relaxing place, we went for my wifes birthday for a suprise with childern and the hotel was amazing i can honestly recommend this hotel

Our deluxe double room on the top floor was fabulous. Spacious, light and airy. Very comfortable bed with lovely linen. The extra room with fridge/freezer, microwave, toaster, tea making facilities and a table and chairs to seat 2 was excelllent. Breakfast was freshly cooked and delicious. The hotel is only a few minutes walk to all local amenitie…

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s. Anna, the owner was very friendly and recommended places to eat, one of which was Tiggis (Italian) where we had a fantastic meal in a lively atmosh - We paid £5 extra for a superior room which was located at the very top of the building. We had loveky views, a good clean bathroom, our own little kitchenette area and Anne, the owner brought us up some lovely complimentary cakes. The bed was very comfortable, blackout blinds, very spacious. The hotel was only a two minute walk from the main centre where all the bars and restaurants were and also the pier and beach are only 4-5 mons walk away.

everyone from the owner down went out of their way to make our stay an enjoyable experience - helpful staff, nice surroundings, good food

we received a very warm welcome at the hotel on arrival. hotel facilities were excellent and location on the prom perfect. we had dinner at vettrianos restaurant both evenings and had an excellent 4 course dinner served by friendly restaurant staff. - The facilities for the children were excellent especially the chocalate fountain and childrens fi…

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lms, The staff in the restaurant were really friendly and could'nt do enough for you.

Liked the breakfast.. Didn't like the proximity of the bedroom. No .38, much too far for two people in their seventies, one of whom was not very fit .Especially since it appeared that there were in fact other more accessible rooms unoccupied. Witness people who were at the desk as we booked in and went to look at empty rooms. However, the room ser…

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viceor was very helpful in supplying a duvet the lessen the firmness of the bed. We also thought the spa experiences were extremely resonably priced - Friendly staff gave us an automatic upgrade as the room was available. Breakfast was excellent, with the best cooked eggs I have ever had in a hotel. It was easy to control the temperature in the room and we were very comfortable. Well situated on the sea front, clean and modern, we were delighted with our choice. We will definitely return to and also recommend this hotel.

The decor of the room was excellent the bed very comfortable and plentyof pillow. Especially the green/teal colour of the curtains was verynice I would like to know where they got the fabrics from. Staff wasvery pleasant and helpful and the shower was good too. - We found the hotel to be smart, clean and modern and our room was spacious and comfort…

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able. The staff were friendly and professional and made us feel welcome from the moment we stepped through the door. Thoroughly recommend this hotel