The hotel was clean, fresh and very comfortable. The staff were extremely friendly and the owner, in particular, went the extra mile to ensure that our stay was pleasant. She had a wealth of knowledge about the local amenities and facilities and was more than happy to share that knowledge in recommending places to eat, things to do and also how to …

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make the most of public transport. Superb. - The staff were very friendly, Kate made our stay extremley enjoyable! During our time there we paid for the massages (at an excellent price!!!!) They were brilliant, we would definatley stay again just to have another massage! Although the hotel is quite far from the town there is a tram stop on the door step and also no noise from the centre!

We received a very warm welcom on arrival at this small but beautiful hotel. The hotel room was finely decorated and warm. A particularly nice touch was a stem of red roses and heart shaped chocs that were on the bed when we entered our room - Valentines weekend. the hotel is spotless and we had a lovely breakfast, including a vegitarian option. - …

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Everything, great location, nice room, staff were brilliant and helpful, food was very nice, especially the curry on arrival! Will not hesitate to return!

Lovely location in residential area just one street back from promenade and less than 5 minute walk to Pleasure Beach. Owners friendly and very efficient. Breakfast was excellent and so was bar meal at night. We had our dog with us and she was very welcome in hotel. We hope to return again to this lovely hotel. - The owners and staff were ext…

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remely friendly and helpful. The breakfast was delicious and the rooms and public areas were spotless. The prices are a little higher than some other hotels in the area but definitely worth it in my opinion for the friendly service, comfortable rooms and the cleanliness throughout.

super staff excellent servics at front desk and during b/fast in the restaurant and house keeping also ...........outstanding experience. being working in hotel industry (FandB) from last 18 years in Best leading hotels in the world, i felt Big Blue hotel's service was the Best of the Best. will definitely be back and recommend to my all coulleague…

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s, friends.all the best to all the staff memebers - The rooms were of a great size and the kids section of the room with their own tv's and dvd though the main tv was great.The big bed was lovely and comfortable and my son was a bit dissapointed when i told him he wasnt going to be sharing it!The bathroom was really smart and the power shower was great too !The rooms were really clean and of good quality,The breakfast was to die for !!

The decor of the room was excellent the bed very comfortable and plentyof pillow. Especially the green/teal colour of the curtains was verynice I would like to know where they got the fabrics from. Staff wasvery pleasant and helpful and the shower was good too. - We found the hotel to be smart, clean and modern and our room was spacious and comfort…

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able. The staff were friendly and professional and made us feel welcome from the moment we stepped through the door. Thoroughly recommend this hotel

We loved the room, location, leisure facilities and the food. The staff were very friendly and nothing was too much trouble. It was a perfect stay. We will be returning soon I hope. We loved room 117, floor to ceiling windows, a huge bed and fabulous bathroom with a walk in wet room shower and Molton Brown toiletries. - The room was great with fa…

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bulous views. The bed and bathroom were fantastic. I could not fault the staff who were more than obliging. We certainly will stay there again and looking forward to it very much. Oh and the swimming pool was fantastic;-). Many thanks to you all. You get a big pat on the back from me. X