Australia

Madison Plaza Townsville

409 Flinders Street, Townsville 4810

You are in: Home > Australia Hotels > Townsville Hotels > Madison Plaza Townsville

Madison Plaza Townsville ★★★★Recommended409 Flinders Street (Townsville) 4810Show on map

Exceptional 1518 reviews 8.3
Located in the heart of Townsville's shopping and business district, Madison Plaza Townsville is just 10 minutes’ drive from Townsville Airport. All rooms offer a flat-screen TV and small refrigerator. Guests can unwind with a dip in the indoor swimming pool. The non-smoking, air-conditioned rooms each feature a flat-screen TV, a small refrigerator and tea/coffee making facilities. The Madison Plaza Townsville also offers guest laundry facilities, luggage storage, 24 hour reception and tour information service. Madison Plaza Townsville is 5 minutes' drive from both Magnetic Island Ferry Terminal, and the iconic beachfront, The Strand. It is a 5-minute walk from the Flinders Street shopping district, and within 10 minutes' walk from a variety of vibrant dining and entertainment options.
Rooms
93

What people say

Beds were super comfy especially for my husband who suffers with a bad back (from a serious car accident in yr 2000) he said it has to be the best hotel for comfort he has ever stayed at (and we travel alot for leisure) The staff were super helpful, I didnt have to pay for parking like it stated in the email (off site parking provided) I didnt feel like it was too much or too less it had what we needed the shops were in close so we were able to buy 1.5litre drinks and leave in the fridge for th.
all reviews The Family room was very spacious and nice. There was no time to check out the pool/spa but the pictures were very nice. The rooms were very nicely decorated and the view of the streets were very entertaining. Nice staff, nice people & friendly atmosphere. Highly recommended especially if you have a budget. I was very impressed with the front office staff and also the general manager. When I had a problem with the WIFI the general manager provided me with a 7 day 3gig plan for nothing. It was good value for money. - Two ladies on reception, Sharna and Jodi, were very helpful indeed. - The room was very comfortable and the breakfast very adequate. - Most of the Chifley seemed to have been recently renovated: excellent. Efficient and friendly staff, including those who work behind the scenes. Free Delicious continental breakfast (but watch who you book through) I go there every year. the room was very spacious breakfast great reception and dining room - staff friendly and helpful parking handy and convenient. Really liked the helpfulness of the staff and the location was good for what we were doing. found all staff very pleasant and room clean. close to shopping and close to cowboys club. The front desk receptionist was lovely. Room was clean, modern and well equipped. Peter from Cairns Friendly staff, clean and adequate rooms and centrally located. Cara the receptionist was fantastic and companies need more staff like her!. comfortable convenient, well priced, good service friendly staff. Clean room and lovely shower. Staff were very friendly. Excellent value for money and staff extremely polite. Location Friendliness and helpfulness of staff. great value and close location to city shops. Reception staff ,friendly and very helpful. Location, free breakfast, friendly staff. Central location & friendly staff. The breakfast was great. Was given an upgrade. most things. A bit old and dated but comfortable. the breakfast buffet. Comfortable bed. friendly staff. Very central and near to everything. close to convention centre. Good location. Only place left in townsville to book. My family didnt like the noise at 5am from the construction workers but I didnt hear a thing hahahaha. Limited parking area. The hotel is in need of an upgrade as it is looking fairly tired. Carpets were older than the rest of the renovated hotel. domestic staff a bit slack with daily chores eg toilet paper ran out - beds not made for three days until I made a comment to her - regular checks should be done regardless if anyone in rooms. Didn't like the toilet in the bathroom when there was a few of us staying in the room or the second double room off the other on our second stay. Otherwise our stay was great. was not impressed with continental breakfast, was expecting full breakfast. No off street parking, but to be expected in some cities. No off street parking. traffic noise. Air con was a wee bit noisy but not a real problem. Parking. Off street parking was full and couldn't,t access. bed was to soft and refurb to our room was not complete. No menu and city info in room. Lifts smelt like paint which nearly made you pass out. The rooms need a good face lift. Breakfast was to be full breakfast we were given continental. A bit expensive for the town and location. that it had a spa, sauna and pool advertised, but neither the spa or sauna was working the pool area was not very well looked after. No proper parking facilities. birds nesting in roof. Average location, rooms not very clean. The room was incredibly noisy from the road noise. Apart from the cars, trucks and people could hear the beeping from the crossing!! and we were on the 3rd floor. The hotel needs to invest in double glazing for windows. Also pool was in the dark and dingy basement and was dirty. Will not recommend this hotel to anybody because of the 2 points above .... especially the road noise. the 2 stairs in the rooms ,wife fell over going to the toilet during the night. breaky coffee no good. Tatty broken fridge, freezer door was broken, the fridge sat on old dirty cardboard, pool roof was hanging down was covers over it........... no car parking.. booked two rooms for 8 people and they only had two rooms for 6 people.. contential breakfast has not up to standed.. Breakfast needs to be looked at. Pool and spa weren't clean & very run down. Everything from rooms to pool looked alot better on pictures. Shower in room kept leaking. Poor parking , noises room, no response from the manager after I complained about my room, had to change rooms at 4 in the morning,. Dirty floors, too much noise from the streets, bin not large enough and need more than one in apartment.

Online Booking Madison Plaza Townsville

Amenities at Madison Plaza Townsville

Transportation

Street parking, Airport Shuttle (surcharge), Accessible parking

Services

Wi-Fi/Wireless LAN, Vending Machine (snacks), Vending Machine (drinks), Meeting/Banquet Facilities, Laundry, Internet Services, Free Wi-Fi Internet Access, Fax/Photocopying

Pools and wellness

Swimming pool, Sauna, Jacuzzi, Indoor Swimming Pool (all year)

Physical distancing

Contactless check-in/check-out, Cashless payment available

Miscellaneous

Smoke alarms, Non-Smoking Rooms, Key card access, Fire extinguishers, Family Rooms, Elevator, CCTV in common areas, Bridal Suite, All Public and Private spaces non-smoking, Airconditioning

General

WiFi everywhere, Private parking, Parking on-site, Parking , Non-Smoking Rooms, Luggage Storage, Heating, Family Rooms, Elevator, Different parking types, All Public and Private spaces non-smoking, Airconditioning, 24-Hour Front Desk

Front-desk/reception area services

Newspapers, Luggage Storage, 24-Hour Front Desk

Food & Drink

Vending Machine (snacks), Vending Machine (drinks), Restaurant, On-site coffee shop, Breakfast details, Bar

Cleaning services

Laundry, Ironing Service, Dry Cleaning

Business facilities

Meeting/Banquet Facilities, Fax/Photocopying

Activities

Billiards

About the Property

Chifley Plaza Townsville offers accommodation in Townsville. Guests can enjoy the on-site bar. Free WiFi is featured throughout the property and private parking is available on site. Each room at this hotel is air conditioned and is equipped with a flat-screen TV. Certain rooms include a seating area for your convenience. Rooms include a private bathroom equipped with a shower. A TV with cable channels and DVD player is available. You will find a 24-hour front desk at the property. Reef HQ is 1 km from Chifley Plaza Townsville, while Townsville 400 Racetrack Start / Finish line is 1.2 km from the property. The nearest airport is Townsville Airport, 5 km from Chifley Plaza Townsville.

Food & Drink

’Stanley's on the Mall’ is the hotel's restaurant and cocktail bar serving delicious meals for breakfast, lunch and dinner.

The hotel is also a short stroll from a variety of cafes, restaurants and bars.

Important information to guests

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Madison Plaza Townsville in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that there is a 3. 6% charge when you pay with an American Express or Diners Club credit card. You must show a valid photo ID and credit card upon check-in. The total price of the reservation will be charged upon check in. Please note, in order to reach the property via GPS please enter 141 Stanley Street Townsville. Guests can drive right to the front door, on Stanley Street, and check-in with their bags, before parking their car. Madison Plaza Townsville is surrounded by ample off-street council parking. Street-side parking is also readily available from 17:00-09:00 and is free of charge. Council fees apply outside of these hours. For detailed parking instructions, reception staff will be able to assist upon check-in.

Information about the area

Located in the heart of Townsville's shopping and business district, Madison Plaza Townsville is just 10 minutes’ drive from Townsville Airport. All rooms offer a flat-screen TV and small refrigerator. The non-smoking, air-conditioned rooms each feature a flat-screen TV, a small refrigerator and tea/coffee making facilities. The Madison Plaza Townsville also offers guest laundry facilities, luggage storage. Madison Plaza Townsville is 5 minutes' drive from both Magnetic Island Ferry Terminal, and the iconic beachfront, The Strand. It is a 5-minute walk from the Flinders Street shopping district, and within 10 minutes' walk from a variety of vibrant dining and entertainment options.

Travelling information

Distance from Townsville Airport: 10 km's

Madison Plaza Townsville Policies

Check-in

14:00 - 00:00

Check-out

- 11:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Diners Club, Bankcard, MasterCard

Cancellation Policy

If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy

All children are welcome.
All children under 2 years stay free of charge when using existing bedding.
All children under 2 years are charged AUD 10 per night per person for cots.
All older children or adults are charged AUD 40 per night per person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.

Deposit Policy

No deposit will be charged.

VAT and city/tourist taxes

10 % VAT is included.
Service charge is not applicable.
City/tourist tax is not applicable.

Internet

Wi-fi is available in the hotel rooms and costs AUD 7.95 per hour.

Meal Plan

Continental breakfast costs AUD 12 per person per night.
Buffet breakfast costs AUD 16.50 per person per night.

Parking

Public parking is possible at a location nearby (reservation is not needed) and costs AUD 15 per day.

Pets

Pets are not allowed.