United Arab Emirates

Xclusive Maples Hotel Apartment

Building # 20 Beside Golden Sands # 4, opp. Grand Winchester Hotel, Dubai

You are in: Home > United Arab Emirates Hotels > Dubai Hotels > Xclusive Maples Hotel Apartment

Xclusive Maples Hotel Apartment RecommendedBuilding # 20 Beside Golden Sands # 4, opp. Grand Winchester Hotel (Dubai) Show on map

Excellent 946 reviews 7.3
Offering a rooftop pool and a hot tub, Xclusive Maples Hotel Apartment provides air-conditioned accommodation with a kitchen. It has a 24-hour front desk and benefits from a central location in Bur Dubai’s business district. The studios and apartments come with a seating area with a cable TV and a DVD player. Each has a kitchen with a microwave, while some include a dining area. Floor-to-ceiling windows, warm colours, and wooden furniture are part of the modern décor. Room service and a laundry service can be arranged by the staff. Newspapers and luggage storage are available at the front desk. Burjuman Shopping Centre is a 10-minute walk from Xclusive Maples Hotel Apartment. The World Trade Centre and the Dubai Mall are both within 15 minutes’ drive.
Rooms
149

What people say

Please excuse this review for being so thorough but I feel after staying here and being so confused before leaving for my holiday this sort of review would be helpful. Arrived at this Hotel 4 hours before check in due to flight timing and was happy to hear they had one of our rooms ready and let us have the keys immediately no questions asked. We had booked a 2 bedroom apartment and a studio. Total travelers 6 and one infant. I stayed in the 2 bed so know more details about this style but on a .
all reviews Overall a very comfortable stay. We stayed in a large apartment type suite. Good level of accommodation and services. Good to have a kitchen even though it was only basically fitted out. The apartment was clean and comfortable. The beds were comfortable and the air-conditioning worked well. We had a baby bed made up in the room at no additional costs - really good to have a baby made very welcome. Location not specifically close to anything in particular but within walking distance of the metr. ١) موقع الفندق في بر دبي ٢) القرب من محطة ميترو برج مان ٣) السعر معقول نسبياً بالمقانة مع حجم الجناح ٤) وجود عدد ٢ حمام في الجناح التنفيذي وكانت الليلة ب ٣٧٠ ريال سعودي شامل الضريبة ٥) الأثاث حديث ونظيف وكذلك الأسرة كانت كبيرة ونظيفة ومريحة جداً ٦) طاقم العمل محترمين وخصوصاً الأستاذ عاطف. the chefs ( jehangir and others chefs ) were extemely helpful.. all of them . as one of the guests had extreme allergy to red chillies and they went out of the way to cook a separate dish without chillies. without their help it would have been extremely difficult. The bed was the best I've slept in Dubai of any hotel so far. The furniture and fittings were excuisite in massive floor space. Near a supermarket and smack in the middle of Al Karama and Burjuman Metro stations. The room was really good even better than the pictures... Exactly how they say it is , worth the money . We had a wonderful stay ...good location and good value for money. And aahh yes best enormous rooms . Staff were very helpful, clean rooms, reasonable price, the hotel is located 5-7 minutes walk from 3 different metro stations, and supermarket is a 5 minutes walk, we shall stay there again. Consistency of experience. The hotel has managed to keep up the quality and staff remains as efficient and polite as ever. Rooms were clean and bedsheets white. Towels were soft and fluffy. My self I like the staff also there is one gentleman mr naveed he is really know and take the busines ahead if you have any problem he listen you and try to solve your ptoblem and help you. Excellent location to get around in Dubai, everything was nearby very nice clean and comfortable apartments. Also the staff was very helpfull and good service was provided by them all. Helpfull staff. Location is near metrostation so an ideal location to explore the different parts of town. Good that the hotel has an airport shuffle service and a variation of tours. I really liked everything , professional staff , always place to park at all day time, location was almost near to all the cool places to visit in dubai. Ceiling to floor windows in the room made it spacious, kitchen unit was very modern and big for a hotel/apartment. The price was much better than last time I stayed there .. although last time I booked through letsbookhotel.com. Very clean and nice stuff very helpfull .location is good. Good customer service. This was my second stay. Every Thing is amazing really i advice anyone to go there, and hoping the hotel to keep improving. Rooms are very nice and clean We had a very comfortable stay We will surely come back again :). Excellent value for money. Spacious rooms, good beds, clean bathrooms, friednly staff, etc. Excellent hotel with great facilities at a good price. The staff very helpful. extremely courteous, welcoming and helpful staff. large, comfortable beds. Great staff , clean and rooms are Cousy Parking space Location near shops. Nothing to complain!!!! 10 min. walk to Burj Juman Mall and Metro Station. Everything; furniture, decore, cleanliness, space, food and friendly staff. The food was very affordable compared to other hotel. quick check-in and check-out, spacious rooms. Location, Budget-Friendly, Neat and Clean. close to the airport, good value of money. the staff friendly always ready to help. fast check-in, good staff, clean rooms. tidy clean,people nice. price good. Excellent staff. Very friendly. great hotel and massive rooms. The price location and staff. Friendly and kind manegment. The room is amazing... Location & Staff. Service Clean. all good. easy access to many location, for that amount of money to be somewhere where you can get to almost anything that you need it was ok. Location is good . Good decoration in entrance. I took one bed flat it was nice and spacious. A nice clean room, which was cleaned daily. Infrastructure of the room was nice. Quality of service Large room size. Location and size of rooms. big room. Clean, relatively good space. Pool Size a bit small but hardly used so can have a good time either way if company is right. No things in specific that were not good. We don't have much to be critical of about the hotel but... The breakfast was not great and pretty ordinary really. We did better to get to Pauls or The Dome in the BurJuman Shopping Centre only 10-15 minutes walk away. The room make-up process is 24 hours service so rooms can be made-up any time during the day. Frustrating to return to our room after a full day out and the apartment still not made up. The hot water service was inadequate for two people to have even short showers. ١) الماء في أرضية الحمام لا ينشف أو يذهب للتصريف ٢) المطبخ به رائحة تحت حوض غسيل المواعين ٣) خدمة الغرف بطيئة جداً وبعض الأوقات بالساعات تنتظر ٤) في البداية أعطونا جناح في الدور السابع مطل على مشروع إنشاء يصدر منه أصوات وضجيج وبعد الاتصال بالأخ / عاطف في الاستقبال قام بنقلنا لجناح في الدور الرابع وفي الجهة المقابلة. i left one bag/purse .. it was empty ..but still it was my bag/purse and i remembered the next morning when i reached delhi. so i called my associates in dubai to go collect the bag but they said it was not there. which means it was picked up by one of the employees .. The construction across is quite noisy especially at night. No TV in bedroom. No washing Machine Simming pool too small to be useable. Gym didn't have enough equipment for a proper Gym goer and swimming pool was out of order but I'm not a swimmer so it was cool and oh yh cable tv didn't have much channels. All was ok, maybe the only 2 things were: there is no sound insulation on the windows overlooking the street, and sometimes the housekeeping forget to put enough fresh towels in the bathroom, they always solved this issue very quickly though. Hotel should ensure that toilet amenities quality is improved and also provide dish washing liquid in the apartment. The interenet was a problem couldn't get good signals in the room. nothing. Paid internet service. It's a everyday thing now. They don't charge you for using water of electricity, so make it a free service. I booked the same executive one bedroom suite I booked last time, yet this time it was smaller than last time .. Nothing. All was good. No alcohol... A guest set off the fire alarm one evening cooking so we had to evacuate the rooms as per the recorded announcement. The staff in reception didn't seem to take the alarm seriously. There was no coordination and it seems a lack of emergency protocol in the hotel. What would have happened if it had been a real fire or emergency??. lack of internet terminal. wifi time available at cost. -No toster in the room -WIfi only Avalible for one device for two bed appt no Free Wifi - only two serving plates were Avalible at the two bedroom appt. nothingby. They don't allow your guest into your room. ongoing construction beside the hotel but bearable. No Slippers and Broken Bathroom Showers. internet didn't work thru my whole stay, staff kept promissing to get it fixed, but it didn't work from my room. no free wireless available. too much noise, from 5:am, there is a construction beside proceeding fast from early in the morning it wake up all people. But no complain received. The room service staff skipped on cleaning the room even after reminders. There are no tv in the bedroom. Constructions work beside the hotel. Fire alarm system. The doors to the elevators are closed from the parking after 10pm. everything is was perfect but the construction in the next building is a major issue. Work starts at 730 with the drilling noise which was very annoying . Internet is not free. for some things that you wanted to be done you had to call front desk 2or 3 times , or they forgot the laundry once to bring it back to room or during the room cleaning they forgot o put soap or towel, internet connection was not free and it was the worst internet i ever connected. delay in reciption only one lady in the reciption. Chargable wifi cam the noise from the constraction next to it start from 6 am till 9 pm. Lack of TV channels in English. Room and corridor was giving very very bad smell. Ventilation system of hotel is not good. Hotel location is bad. Bad insulation. Building near the hotel. We didn't have some peaces in the room (cover for frypan, tea spoons, toaster, coffee maker). The floor was very dirty and cold in our room. Our bathroom had the most horrendous smell, I informed staff and they came out and sprayed the drains, but smell lingered throughout the stay, so we moved to to a different hotel the next night. Verrrrry noisy. We checked in at 11pm and wanted only to sleep at the hotel. The room didn't have any towels or tissues. We had to wait over 20 min and call twice to get the them. Furthermore, at 6am the noise from construction started.there are at least 2 new sites under construction which will take at least a year to complete. Until then I advise you to consider that when booking this hotel.

Online Booking Xclusive Maples Hotel Apartment

Amenities at Xclusive Maples Hotel Apartment

Transportation

Shuttle Service (surcharge), Shuttle Service, Secured parking, Car Rental, Airport Shuttle (surcharge), Airport Shuttle (free), Airport Shuttle, Airport pick up, Airport drop off, Accessible parking

Shops

Minimarket on site

Services

Wi-Fi/Wireless LAN, Trouser Press, Shuttle Service (surcharge), Room Service, Meeting/Banquet Facilities, Laundry, Ironing Service, Internet Services, Free Wi-Fi Internet Access, Fax/Photocopying, Dry Cleaning, Daily maid service, Currency Exchange, Concierge Service, Car Rental, Breakfast in the Room, Airport Shuttle (surcharge), Airport Shuttle

Safety features

First aid kit available, Access to health care professionals

Pools and wellness

Swimming pool, Swimming pool, Rooftop pool, Pool towels, Outdoor Swimming Pool, Jacuzzi, Fitness Centre, Fitness

Physical distancing

Contactless check-in/check-out, Cashless payment available

Miscellaneous

Wheelchair accessible, Soundproofed Rooms, Smoke alarms, Security alarm, Rooms/Facilities for Disabled Guests, Non-Smoking Rooms, Key card access, Key access, Fire extinguishers, Family Rooms, Elevator, Designated Smoking Area, CCTV outside property, CCTV in common areas, All Public and Private spaces non-smoking, Airconditioning, Adult only

General

WiFi everywhere, Terrace, Sun Terrace, Soundproofed Rooms, Safety Deposit Box, Rooms/Facilities for Disabled Guests, Restaurant, Private parking, Parking on-site, Parking , Non-Smoking Rooms, Luggage Storage, Free Parking, Elevator, Designated Smoking Area, Airconditioning, Adult only, 24-Hour Front Desk

Front-desk/reception area services

Tour Desk, Safety Deposit Box, Private Check-in/-out, Newspapers, Luggage Storage, Invoice provided, Express Check-In/Check-Out, Currency Exchange, Concierge Service, 24-Hour Front Desk

Food & drink safety

Delivered food is securely covered, Breakfast takeaway containers

Food & Drink

Room Service, Restaurant (buffet), Restaurant (à la carte), Restaurant, On-site coffee shop, Breakfast in the Room, Breakfast details, Bottle of water

Entertainment and children services

Babysitting/Child Services

Common areas

Terrace, Sun Terrace

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay

Cleaning services

Shoe Shine, Laundry, Ironing Service, Dry Cleaning

Business facilities

Meeting/Banquet Facilities, Fax/Photocopying

Activities

Outdoor Swimming Pool, Fitness Centre

About the Property

Set in the Bur Dubai district in Dubai, Xclusive Maples Hotel Apartment offers an outdoor pool and sun terrace. Twin Towers Shopping Centre is 2 km from the property. Free WiFi is featured and free private parking is available on site. The accommodation is air conditioned and has a flat-screen TV and CD player. There is a seating and/or dining area in some units. There is also a kitchenette, equipped with a microwave and refrigerator. There is a private bathroom with a shower and a hair dryer in each unit. Xclusive Maples Apartment also includes a hot tub and fitness centre. Guests can enjoy the on-site restaurant. Al Ghurair Centre is 2.7 km from Xclusive Maples Hotel Apartment, while Dubai International Convention and Exhibition Centre is 3.2 km away. The nearest airport is Dubai International Airport, 6 km from Xclusive Maples Hotel Apartment.

Important information to guests

This property will not accommodate hen, stag or similar parties. Please inform Xclusive Maples Hotel Apartment in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival. Please note that the hotel provides a free airport shuttle for guest who book for a minimum of 3 nights in Deluxe Room type for Airport Terminal 1, 2 and 3 only ( Deluxe Studio & Deluxe One-Bedroom ). Kindly inform the property of the flight details at least 24 hours prior to arrival so they can arrange the airport pickup accordingly. Please note that for any bookings that includes breakfast, a buffet breakfast is provided. Children below 5 years of age are entitled to free breakfast. Children between 5 and 10 years who are sharing bed are charged AED 25 Children above 11 years counts as an Adults with compulsory charge of extra person if they take extra bed or not, charges as per the session Summer AED 75/- and Winter AED 140/- inclusive of buffet breakfast, taxes and extra bed. According to UAE Law, guests are required to present a valid passport or UAE identification card upon check-in. Upon check-in, guests are required to present the credit card used to make the reservation. The property does not accept any third party credit card authorizations. Please note that the property cannot accept payment by debit cards. Please note that a refundable deposit is charged upon check-in for incidentals.

Xclusive Maples Hotel Apartment Policies

Check-in

14:00 - 00:00

Check-out

12:00 - 12:30

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Diners Club, MasterCard