Hotel International & Terminus Reviews
20, rue des Alpes (Geneva) 1201

These reviews are submitted by guests who stayed at Hotel International & Terminus. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

Write a review - Hotel International & Terminus »

Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the fact that it is so central, across the street from the train station, which is a 8 minute ride from airport..


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location: 2 minutes to the main trainstation, 10 minutes to the lakeside.

they were repainting the walls etc, the lobby smells paints, but otherwise, good


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Hotel is very clean. Nice room. Very good location for access to everything. Staff is very friendly and helpful. Solid breakfast included in price which meant a good value. Free overnight parking on side streets.

Need to better mark loading and unloading area. Hard to spot.


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

Pleasant staff and surroundings in a very accessible part of the city.


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

The reception was friendly and helpful from the start, the room was clean, generously sized, and comfortable, free breakfast was lovely (try the yogurt with honey and jam!) and there was free wireless internet. Couldn't ask for a better budget hotel.

They charged us a 10 chf processing fee (or some kind of fee) upon check-out; I was not aware they'd do that, and being on a very tight budget, it was slightly upsetting - not anything worth making a scene over, though :) Other than that, no complaints!


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 4 Comfort

Breakfast place is nice


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 5 Comfort

walking distance of the main station , and the fifth floor was quiet with hardley any traffic noise

a better selection of the non bread /cake based breakfast would be good ie different yoghurts . more fruit selection


Staff: 4 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 4 Comfort

very good location, helpful hotel staff

small room, a bit poor breakfast


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 5 Staff Clean: 4 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 3 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 4 Comfort

Staff friendly and helpful. Breakfast excellent. Distance from station and from Lakeside ideal for a short stopover.


Staff: 4 Staff Clean: 4 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 4 Comfort

Location was nice. Very close to the train station and the center of the city with access to all the public trasport. Card for free transportation during the stay.


Staff: 4 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Very good breakfast and the room was confortable.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

good location, reasonable price, friendly staffs

sometimes noisy from outside


Staff: 5 Staff Clean: 3 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

The staff are amazing and very helpful and the location is amazing

The room was not clean as I found a cigeratte in the floor of the room when I arrived. room is really small


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 3 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 3 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 4 Comfort

Very close to railway station, friendly staff

Booked a triple room, third bed was tiny and broken


Staff: 4 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 4 Services Comfort: 3 Comfort

Good location. Near main train station and lake. Free wi-fi.

Wi-fi didn't work during our last day at the hotel. Poor breakfast. We stayed in triple room and third bed was like a bed for children, not so comfortable like those real beds. Room is too small. There aren't shampoo and shower caps in the bathroom. There was a smell of cigarettes in the room.


Staff: 4 Staff Clean: 3 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 3 Comfort


Staff: 5 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 2 Value for money
Services: 4 Services Comfort: 4 Comfort

The hotel is very expensive but not out of line with Geneva prices


Staff: 5 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 4 Services Comfort: 3 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 4 Services Comfort: 3 Comfort

The rooms are clean. The heating is very good for January. The location is central.

Everything is so basic - it's like a hotel from 20 years ago. The single room is small with a single bed. Only small desk and one chair in the room - not comfortable if you need to work. The bathroom facilities are few (soap, etc.). The breakfast is very basic. I expect more from a 100$ a night hotel. Problem is, hotels in Geneva are high cost so I guess I expected too much.


Staff: 4 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 2 Value for money
Services: 4 Services Comfort: 3 Comfort

Mostly I like the location, because it 's extremely near the train, tram and bus stations. Secondly, the breakfast is good and the Wi-Fi is free.

The room is too dark and small.


Staff: 4 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 2 Services Comfort: 3 Comfort

The location in the Center and the quality of the beds

Privacy (availability of curtains in the bathroom) was limited. Breakfast was unsatisfactory (very limited choice of food and drinks; no warm bacon or eggs)


Staff: 4 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

location

room is too small


Staff: 3 Staff Clean: 4 Clean Value for money: 2 Value for money
Services: 3 Services Comfort: 3 Comfort

The hotel was only a short walk from the train station and it's easy to get to the airport from there.

The room simply wasn't up to scratch. The TV didn't work, the free internet advertised was so slow as to be unusable, it was against the street and so was very noisy and there was no hot water available in the morning.


Staff: 3 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

near the railway station ,very good positioned

staff not helpfull,difficulty in communication,it is like the were bored/the highlight was when i asked for a museum,they sent me there but they forgot to mention that it was closed !!


Staff: 2 Staff Clean: 4 Clean Value for money: 2 Value for money
Services: 3 Services Comfort: 2 Comfort

close to the train station

Wrong information supplied about a "triple room"with additional bed supplied at extra cost.This was actually a double room with an extra bed.The receptionist said "you should have rung up the hotel".Why do you advertise this as a triple room then?No hot water in the morning.Rude receptionist who carried on a conversation from behind a partition at the front desk


Staff: 3 Staff Clean: 3 Clean Value for money: 2 Value for money
Services: 2 Services Comfort: 3 Comfort

Proximity to the transport network

Room was tiny measured 2.4 x 3.0m. No lounge in hotel, no tea/coffee or room service facilities. Room was hot and stuffy - but you could open the window. A lot of noise internally and externally.


Staff: 2 Staff Clean: 2 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Location

The room smelled of smoke awefully