Ireland

Ice House Hotel

The Quay, Ballina

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Ice House Hotel ★★★★The Quay (Ballina) Show on map

Superb 368 reviews 9.1
The beautiful Ice House Hotel is right on the River Moy Estuary at Ballina. It has stunning views, ultra-luxury bedrooms and the Chill Spa with its Waterside Garden. Bedrooms and suites at Ice House have floor-to-ceiling windows, super king-sized beds, Wi-Fi and flat-screen TVs with DVD players. The Ice House Restaurant and Cocktail Bar overlooks the River Moy and was converted from the building's original ice store.The spa facilities, which are free to use for guests include an outdoor barrel sauna, hot tubs, outdoor spa garden and a relaxation area.
Rooms
32

What people say

We were lucky enough to get a complimentary upgrade to a suite which was amazing. It was huge, with an amazing bath and superb views of the river Moy and all it's wildlife. The hot tub and steam room were great, really helps you to relax. We had dinner in the restaurant the first night and the food was gorgeous, really tasty and the staff were so friendly and really efficient. Overall I would recommend this hotel of pure relaxation, however Ballina itself is not great as a town....gives you an .
all reviews From the glass of bubbly at checking in to the time we said good bye we were treated like royalty. We stayed in the fabulous and very luxurious and beautifully decorated with antiques Bartra suite. The bed was very big and comfortable, and the wooden deep bath was something else. We had breakfast in our room at no extra cost which was the icing on the cake. The Ice House is a place for pure relaxation and it was a very special treat for us. We will definitely be returning and hopefully get to t. Loved the location on the river. A really different experience to wake up on the riverside with the wildlife right beside your window. Breakfast is available to your room for no extra charge. The layout of the hotel is very unique. The restaurant/bar menus are inviting. You don't feel like you're missing out on anything by staying in the hotel for food both nights. The outdoor hot-tubs were a nice bonus. Champagne on arrival. Friendly & helpful staffs. Comfortable bed. Able to rent bikes. Three little candles next to bath tub. Bathroom layout is nice. There was a problem with the hot water, they fixed it right away. The view. Complimentary breakfast in bed. Great spa, especially the Balinese massage with Elaine. Very good location right beside the sea and just 5 minute drive to the town centre and to the beach. Our room had a great view of the sea. Staff were very friendly and always helpful and we were giving a glass of champagane when we checked in which I thought was a nice touch. Great setting, extremely pleasant and helpfull staff. Use of special offers to market and keep hotel busy during these challenging times is commendable. The choice of heritage or modern river view rooms is good. Overall we had a very enjoyable 4 day break. Hotel facilities and room very comfortable and very tastefully decorated - brilliant building and views. Food was delicious and a nice menu. Staff were exceptionally welcoming on arrival and very pleasant throughout stay. Would come again!. We loved our stay at The Ice House. The view from our room was absolutely stunning, nothing felt like an imposition, and the food was fantastic. The customer service there was top notch, as were my spa treatments. We will definitely be back!. lovely hotel, very cosy rooms, fantastic SPA, absolutely loved outdoors sauna & jacuzzi! very nice food & service. Staff was very friendly & helpful. recommended to few friends already!. I really loved the location off the hotel on the river...rooms were fantastic n restaurant woz fab... but the spa woz amazing both inside in ur treatment rooms to outside in the hot tub... It was a very relaxing hotel, especially the hot tubs. The spa was amazing and they offer good package deals. The most comfortable bed we have ever slept in before!. Everything, we really enjoyed our stay, the views and scenery were top class, the weather probably made them that bit more special. The food was also really good!. Spa facilities were amazing Customer service was excellent Staff couldn't do enough for us Hotel very modern with class Views from rooms were breath taking. We booked a riverside suite which was very spacious and spotlessly clean. Staff were very helpful and friendly at all times. Staff, in particular (Reception Staff on check in) , Rooms , Bathoom and View from Room was total tranquility etc...... Liked everything. Friendly and efficient staff, design and of the hotel, room was excellent and the food super. the bedrooms and restaurant were excellent the staff were very friendly and helpful had a very relaxing stay. The room was excellent . The breakfast was one of the best I ever had and it was much better for Europeans. I liked the location and the friendliness of the staff. It was very clean and the food was quite good. the staff, the service, the food, my room, the view over the river and the big windows. Extremely friendly and efficient staff. Hotel was very clean and well presented. loved the view from room front of house staff especially helpful and courteous. Location beautiful it was great ! A special place to stay. Highly recommend. Bedrooms overlooking the river. Amazing restaurant. Very friendly staff. design bathrooms, great restaurant, very welcoming and helpful staff. Bedrooms are lovely, great size and fantastic views over the river. Staff Food Location over the river Free of Charge Breakfast in bed. Floor to ceiling windows in room.Staff.Cocktails in bar. Everything!! The staff, the luxury, the room, the view!. Bedroom overlooking the river Bathroom Potato Gratin. The hotel was lovely. Our room was very nice. attentive staff, good service and great views. Welcome card and biscuits. Views of the Moy. Ambience, staff, bedroom view, dinner. great place and will be back. Loved the whole experience. Had lovely relaxing stay. Location, room and food. Rooms, views and service. Staff,Location,Comfort. relaxing atmosphere. The lovely setting. Excellent over all. beautifull views. Staff. The bar man was extremely helpful (from giving directions when we first encountered him in a corridor to serving drinks later)- top notch. the desing. We wouldn't change a thing. The finishing on the hotel isn't up to standards. It could be a little more polished but the good out weighs the bad. No swimming pool. Shared balcony. People not staying at the hotel can see you in the jacuzzi (not private enough). But these things didn't make our stay less enjoyable. Drink was expensive compared to other hotels I have stayed in. Walkway between lower floor bedrooms and the Resturant/Bar seemed to be the only storeage for bins and disused planters etc. This needs attention as it has potential to spoil an otherwise fantastic setting. Dinner menu was a little on the expensive side although the food was certainly delicious and beautifully cooked and presented. fantastic river view glass wall had fingerprints - at the sunshine that didn't look good. The only thing is that u could drive pass hotel very easily becausr sign on wall outside is quite small.....Other wise amazing spot. Nothing. Menu selection could be slightly more. Nothing in particular. Food bordering on average disappointing - Dinner was fine, Breakfast: I was disappointed to find the fruit salad (fermenting) all the fruit was way past its use by / fresh date and was Warm / over-ripe & more importantly Not stored in chilled environment which is not suitable- main breakfast plate consisted of 1 sausage/ 1 egg/ 1 piece of bacon and a teaspoon of mushrooms - quite sad looking-Restaurant staff seemed hassled . Having to leave !. The hotel lets itself down with the small things and attention to detail such as lights not working and having to put the kettle on the floor to use as it was the only socket available. Also, among other things, the blinds on the window were all frayed and unsightly. As I say only small things but they detract from the overall feel of the property. The evening bar menu was very poor. Each dish was basically made up of elements from the A la carte starters menu without coming together as complete dish. It should either be completely different from the A la carte or simply not available. breakfast coffee lukewarm and not particularly good. Should serve plain brown bread. Wireless Internet in bedrooms is unreliable. Heating in the room was broken. TV/Music System not working correctly, remote a nightmare to work. Price of the room for a suite when items where not working. Bit far from town. Over priced for what it is. Breakfast was small - one sausage & one piece of bacon. Steak was hard to chew and like something out of a supermarket package. Gnocchi was bland & tasteless and not cheap- €22 No swimming pool. Only Guinness & Heineken on draft. Had organised to have a bottle of proceco for the room but it wasn't there. However having told the receptionist when leaving gave us a discount on the wine we bought on our meal. Other then that all was lovely. nothing. unable to secure spy booking-admittedly late request. Diningroom layout. stay was not long enough. Unchanging menu was a bit limiting, especially for a 5-night stay. Dining room, while beautifully positioned on the estuary, was prone to very bright sunshine in the early evening. With no blinds, many diners were literally themselves blinded. Parking. alot of stairs. Why do you encourage people to leave the hotel in search of a cigarette machine ?. nothing. The room on the ground floor. I had requested the two rooms to be close together when I booked but they were 2 floors apart and the twin turned out to be a double when we arrived. My single room opened out on to a terrace with seemingly all the waste bins for the whole hotel beside my door! Finally, the rest of my group were Polish and weren't too impressed with the tone of the cleaners' conversation coming from some vacated rooms on our way to check out. cost far too high for this kind of hotel. Very dissappointed in this hotel. No bath in bathroom. No swimming pool. Very small portion for breakfast. I definitely would not rate this as 4*. Over priced.

Online Booking Ice House Hotel

Amenities at Ice House Hotel

Transportation

Street parking, Bicycle Rental

Services

Wi-Fi/Wireless LAN, Room Service, Lockers, Laundry, Internet Services, Free Wi-Fi Internet Access, Dry Cleaning, Daily maid service, Breakfast in the Room, Babysitting/Child Services

Pools and wellness

Spa/wellness packages, Spa lounge/relaxation area, Spa facilities, Spa & Wellness Centre, Neck massage, Head massage, Hand massage, Full body massage, Foot massage, Fitness/spa locker rooms, Couples massage, Back massage

Miscellaneous

Smoke alarms, Rooms/Facilities for Disabled Guests, Key card access, Heating, Fire extinguishers, Elevator, CCTV outside property, CCTV in common areas, Bridal Suite, All Public and Private spaces non-smoking, 24-hour security

General

WiFi everywhere, Valet Parking, Terrace, Snack Bar, Safety Deposit Box, Rooms/Facilities for Disabled Guests, Restaurant, Private parking, Pets Allowed, Parking on-site, Parking , Non-Smoking Rooms, Luggage Storage, Heating, Garden, Free Parking, Elevator, Bar, All Public and Private spaces non-smoking, Adult only, 24-Hour Front Desk

Front-desk/reception area services

Valet Parking, Newspapers, Luggage Storage, 24-Hour Front Desk

Food & Drink

Wine/champagne, Snack Bar, Room Service, Restaurant (à la carte), Fruits, Breakfast in the Room, Bar

Entertainment and children services

Babysitting/Child Services

Common areas

Terrace, Outdoor furniture, Games Room

Cleaning services

Laundry, Ironing Service, Dry Cleaning

Business facilities

Meeting/Banquet Facilities

Activities

Spa & Wellness Centre, Massage, Horse Riding, Golf Course (within 3 km), Fishing, Cycling

About the Property

Featuring free WiFi and a spa centre, Ice House Hotel offers accommodation in Ballina, 12 km from Mayo North Heritage Centre. There is a restaurant and bar and guests can have fun at the games room. Free private parking is available on site. All rooms are equipped with a flat-screen TV. Some units feature a seating area for your convenience. For your comfort, you will find bath robes and slippers. You will find a 24-hour front desk at the property. A range of activities is offered in the area, such as golfing, horse riding and fishing. Humberts Monument is 1.5 km from Ice House Hotel, while Presbyterian Church is 1.7 km from the property. The nearest airport is Ireland West Knock Airport, 32 km from the property.

Information about the area

The beautiful Ice House Hotel is right on the River Moy Estuary at Ballina. It has stunning views, ultra-luxury bedrooms and the award winning Chill Spa with its Waterside Garden. Bedrooms and suites at Ice House have floor-to-ceiling windows, super king-sized beds, Wi-Fi and flat-screen TVs. Restaurant 54° 9° and Cocktail Bar overlooks the River Moy and was converted from the building's original ice store. The award winning spa offers a thermal area and a relaxation area when enjoying a treatment.

Ice House Hotel Policies

Check-in

15:00 - 23:00

Check-out

07:30 - 12:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Maestro, MasterCard, MasterCard

Cancellation Policy

If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later, the first night will be charged.
In case of no-show, the total price of the reservation will be charged.

Children and Extra Bed Policy

All children are welcome.
All children under 4 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
There is no capacity for extra beds in the room.
Maximum capacity of babycots in a room is 1.

Deposit Policy

No deposit will be charged.

VAT and city/tourist taxes

13.5 % VAT is included.
Service charge is included.
City/tourist tax is included.

Internet

Wi-fi is available in the entire hotel and is free of charge.

Meal Plan

Full English breakfast is included in the room rate.

Parking

Free private parking is possible on site (reservation is not needed).

Pets

Pets are allowed. Charges may be applicable.