pros: - staff are friendly and helpful. - the location is fantastic in the heart of downtown Ottawa and very convenient. - all floors, washrooms and rooms are clean. - breakfast was so good. - for this location, it's worth the money. - - clean and spacious shower area, - friendly and helpful staff, - excellent location, - absolutely special exp…

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erience.

excellent location to get around downtown and easy to get out with your car to get around Ottawa or the outskirts. - Central location, within walking distance to major attractions

We stayed there for 6 nights and had a wonderful time. It was close to everything and the breakfast was wonderful and filling. The bed was very comfortable and the room was quiet. The 2 gentlemen on the front desk were very helpful and made us feel right at home. We will stay here again the next time we are in Ottawa - Comfortable, great bed, felt …

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very homey. I would recommend it, also great location to the local market.

Having spent 40+ weeks a year (for over 20 years) in hotels very much like this one I can honestly say that the staff here are in a class of their own. Only once every few years do I find such a well run operation full of such friendly, helpful and capable people. Your organization, I guarantee, does not know or appreciate how lucky they are to ha…

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ve this group of people working for them. - liked the quite and clean room after a long day of moving our daughter.restaurants were walking distance,staff was very helpful.

The customer service was excellent and the convenience of the parking was great. - Quiet, friendly staff, comfortable bed and excellent value for money.

Staff were exceptionally helpful and always cheerful (including the cleaning staff!). Great location, comfortable and clean room, free parking. This particular Days Inn is as good as a 2- or 3-star hotel can be. - Day clerk very helpful.

The Chimo Hotel was very clean and the staff was very friendly. We were in Ottawa to attend our grand daughter's hockey tournament. The staff seemed to put us on a floor that didn't have hockey groups on the same floor. Therefore it was quiet at night for sleeping. We had a family emergency and had to leave early The hotel were very understanding …

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and did not hold us to the 4 night that we had booked. Thank You Chimo - Upon check in, we were served by a fella who was covering a break. He had several lines ringing, and 3 check ins in front of him. He did a wonderful job in spite of these obstacles. He was very apologetic! Obviously experienced at multi tasking and serving the public. Well done!

I appreciated the warm welcome at the reception. I was in the Gold Lounge and had some excellent facilities like wifi, breakfast, books and newspapers. The room was very comfortable and beautifully decorated. The staff was very courteous. I needed a specific type of tea which was supplied immediately. The location was excellent for my conference a…

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nd quick shopping and cafes - This hotel is absolutely beautiful. The every one of the staff members were incredibly friendly, the valet, front desk, even the janitor! The location is amazing. You're right downtown Ottawa, parliament hill is right next door, the byward market is a 2 minute walk away and you're also right by the rideau mall and numerous museums.

They allowed our small dog which is appreciated and they did not give us a gross room. Also there is a really great pub/restaurant conveniently on site called the brew table. Location was extremely convenient to get to Scitiabank place. - Most staff were quite prepared to go out of their way to help. One on the morning was less so but by and larg…

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e they were very good.

Clean, comfortable room. Friendly staff. Great location when flying from Ottawa airport. Airport shuttle (7 minute ride to the airport) is part of the reason for selecting this hotel - and it was very efficient. We have stayed here before and will again. Keg Steakhouse is right next door! - Breakfast was good. Staff at front desk, cleaning…

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people friendly and accommodating.

very friendly, very clean - The staff were all extremely nice and quick to help. The room was reallyclean and comfortable.

I liked the secure underground parking, the breakfast buffett was the best I've ever seen & the rooms were excellent! Clean, luxurious, roomy & very pleasant to stay at while away for business. I will definitley be back the next time Im in Ottawa. - This is my favourite hotel in Ottawa, and I always stay here if I can. The suite rooms a…

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re generously sized and very comfortable. The hotel is ideally situated, a short walk from business locations, from the tourist sites, from the canal for skating.

The hotel was very nice and very close to the castle and the downtown. It has very good baby room and facilities for sport (pool and gym). Room was perfect also. We spendt there 2 nights and everything was all right. - Staffs are very nice -in the reception, restaurant, most specially in the second floor - they let me print in the office because …

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the printer was not working in the business room.

The front desk and concierge staff were outstanding. We had a problem with the air conditioning. Someone came to look at it and said it was working fully but that the room was not cooling. They gave us keys to another room and said we could have whichever room was the most comfortable. The beds and pillows are the best. - The bed was comfortable…

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. It was nice having the mall attached. You could not hear anything outside the room (traffic, kids, etc.) Skating on the canal was great! There were lots of choices to eat very close.

I loved the location. Very short walk to everything. - Well organized during check-in, good location, very comfortable beds,friendly staff

I enjoyed the pool and way it was set up., particularly as it was divided into in essence a shallow and deep pool. Very good for young children. The hot tub was also a great addition. While the water was warm. I liked the fact that you had two internet connected computers easily accessible. The ad for pizza & drinks for $16.00 was a good …

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idea. Newspaper was nice - Steven at the front desk was VERY helpful. He set up our internet in the room on the laptop. He was very busy helping other people as well. A very good employee. Very informative also. Like the hot tub. Love the location. Walked around the market

I like facilities, staff services on desk, room services. The parking facilities is also very good. My family like because there is a wave pool, hot tub and other rides. They enjoyed a lot. I will definitely stay if I wish to visit Ottawa again. - Staff was very helpful and gave us plenty of information about what to do in Ottawa. The room was…

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spacious, bathroom was fine and everything was very clean. If If was to go to Ottawa again, I would definitely stay at this hotel again.

We loved the adjoining suites for our extended family from out of town, the large TV screens. The Nespresso coffee maker and milk frother were an amazing find in one of our suites.No fuss breakfasts were great, with a good variety of foods, even for our gluten and dairy free member, lots of space for our grandson to wander around. The "chef" met o…

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ur every request with a friendly smile. Location is so close to many restaurants and even to the market, if you like a bit of a walk. - This place has everything. You don't even have to pull out your laptop! Computer AND PRINTER all in your room. Free laundry on one floor, exercise room, great free breakfast and close enough to walk downtown to the tourist areas. Four or so blocks down side street to Rideau Canal -- great walking site! Will definitely stay here again if I have the pleasure of another trip there.

The most pet friendly hotel we ever stayed at, the Comfort Inn really made us feel welcome. Amazing staff! The gentleman at the reception desk was so helpful and friendly. He pointed us towards the main attractions in the area and gave us great advice (to try to fit Old Quebec city into our trip) luckily we listened to him and it turned out to be …

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the highlight of our trip! - The room was clean, bed was comfortable and we were able to park just outside our room on the main floor.

helpfull staff and great location - The staff was very polite, the welcome drink , the chocolate and the coffee were very appreciated.