I liked the staff at the front desk. They were very polite and very helpful. I liked the big bottles of shampoo, bath gel and lotion. There were 3 of us in the room and we didn't have to worry about running out. I loved all the extra amenities: the fridge, the coffee maker, the newspaper and best of all the cleanliness of the rooms and the hotel ov…

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erall. - I only stayed one night but I certainly enjoy the neatness and overall appearance of the room.

Beds are clean and comfortable, its quiet. Parking with plug ins is included. The first night, there was a problem with the heat in my room (way too hot and couldn't turn it down). It was fixed by the time I returned to the room the next day. - The staff was very friendly and the room was nice and clean and the bed was comfortable. The locatio…

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n was great for me as I did most of my things in the west end of town this time.

I had a great experience. The suite was spotless, well equipped, and could have fit my entire family - I regret that I was alone and only spending the night. Great deal. All of the front desk staff were personable and helpful, and readily directed me to places I needed to go. Plus, they were able to hold my luggage for the afternoon until the SkyS…

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huttle picked me up. - I had an early appt at the Edmonton Clinic and live 3 hours away. It was so nice to be able to have a good nights sleep, get up and walk to my appt and not gave to worry about parking. The staff was excellent. The room was clean.

The staff were very friendly and went beyond the service they needed to provide us with to make our stay very special. The two dinners we ate in the hotel restaurants were excellent. Walking around inside the hotel looking at the historical decor in the different rooms made our stay even more enjoyable. - Overlooks the North Saskatchewan river va…

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lley in Edmonton with the Riverboat Edmonton Queen visible from our room. The Confederation Bar was a great place to see 3 wedding parties getting pictures taken on the amazingly large balcony.We got free valet parking because we have a Hybrid vehicle.

This hotel is great value with a wonderful location in downtown Edmonton. It is only a short walk to all sorts of shops and restaurants. The legislature is also near by. We found the staff friendly and helpful. - Staff - very friendly Central Location - Excellent downtown accessibility Very Gay-Friendly Smoking Rooms - Excellent option River Vall…

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ey - Awesome running/hiking trails along river valley

I had stayed with them before and was pleased to recognize the woman at the front desk from before. It makes you feel more comfortable when you are travelling alone. The other staff were very friendly as well. - The room and the proximity to a temporary business location. On check out day, they let me leave my truck until I was finished in the a…

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fternoon and went home.

Our stay was very pleasant. The staff were very accomodating, friendly, helpful and courteous at all times. The facility was neat and tidy always and very clean. The rooms are very well kept and the fridge, microwave and coffee pot are always super to have. I would definitely tell our friends to stay at your hotel rather than anywhere else. - …

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Our family enjoyed the hotel experience. We were only 20 min. drive from W.E. Mall (a very scenic drive). Buffet breakfast was good (included) and the staff were friendly and helpful. You would be a fool to stay anywhere else and pay more money.

Loved our room - very high-end! The beds were very comfortable and everything in the room was well kept and modern. Our view from the 18th floor was equally wonderful! Staff were very friendly and the rest of the hotel was just as nice as the room. A lovely hotel, will choose again! - Had an excellent deal through letsbookhotel.com. Room was extr…

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emely clean, the staff was very friendly offered a free upgrade and we had a beautiful city view. It was right in the middle of down-town and a five minute walk from where we needed to be.

One of the better hotels I had encountered during my trip through western Canada. What I mostly will remember is the friendly staff. For larger hotels rather rare these days. They also have an excellent rotating restaurant on the top floor, which provides some nice views from Edmonton along the North Saskatchewan river. - The lobby was beautiful,…

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staff were helpful and friendly. The king bed was comfy and the city view was excellent. They even provide a nightlight with your bathroom amenities which was surprising. (In a good way!) The location is great!

Staff were very helpful and courteous Cleanliness was outstanding Location ideal Tea provided In room microwave, fridge and beverage service was good The adjacent breakfast joint was ideal! - I arrived 12:30 pm just hoping to store my bags, prior to the 4 pm check in time, but they had a room ready for me to check into right away. The staff was…

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friendly.

Good location and good value. Rooms were comfortable too. I would stay again. - the staff was great, service very good, service back to airport wsa great.

I enjoyed my stay. The staff were very accommodating. The value for your money for a nice bright, roomy & very clean room. Housekeeping were very friendly. A wonderful hello or good morning from all the staff. Location was perfect & close to all attractions or routes to. Hotel staff & manager was wonderful when it came to helping me fi…

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nd things in the city I wanted to visit. I would recommend this hotel for cleanliness, friendliness, & location. I will be staying there again in - The best 3 stars hotel I have ever stayed in so far. It deserve more than 3 stars. There is superstore and McDonald 24hrs across the street. There is bus station in front of Tommy Romans just few meters away from the hotel. You can take bus 6 or 80 to reach southgate centre and metro station to take you to the downtown.

I had a great stay here. Location right on Whyte (entrance is on 106th, parkade is on Whyte) with great options for dining and shopping right out the door. The property is beautiful if a tad stuffy (compared to sister property Matrix for example) with superfluous bronze bathroom accents that scream "1985," but the beds are top notch and my room ha…

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d a massive- I'd guess 50"- flatscreen TV that had actual, oh be still my heart, HD programming. Windows OPEN (again, be still, my heart) though Whyte - I really enjoyed my stay at this hotel. We usually stay at the Mettera, which is also on Whyte and owned by the same company. We decided to give the Varscona a try and it was great. I enjoyed their wine and cheese hour that they had for hotel guest and the continental breakfast the next morning was really good. It kind of reminded me of my stay in Sonoma and Napa Valley. The beds were really comfortable and the room is super quiet. I couldn't hear other guests in the hallways at all. I wo

Beautiful rooms, decorated with an upscale modern appeal. Breakfast is amazing. Staff at matrix are very professional, and extremely helpful. The staff takes this hotel to another level of greatness. Wildflower grill is one of the best places to eat in Edmonton. And to top it off there is a Starbucks in the hotel. - No pool so hotel put there mon…

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ey into great continental breakfast and wine & cheese everyday !!! Having no pool meant no young family more business, families with older children , and adults !! Awesome location !!! Great bike,running , rollerblading , trails right outside the door !! Will stay again there!!!!

I got a good rate and an upgrade to an executive room, which made my stay special. Close to West Edmonton Mall. Good bathroom design. Lots of space. Two comfortable easy chairs, plus the desk chair. Effective air conditioning, as well as a window that can be opened. Grainfields restaurant. - Location - very close to the West Edmonton Mall. Excell…

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ent staff at the front desk, which is very important as front desk staff are the first point of contact with the incoming guests. Well done to all concerned. Peter Stickland. Perth, Western Australia.

Cleaning staff very friendly and helpful. Cynthia, front desk, was understanding about leaving our pet for the first time alone. Janet went above and beyond about an article thought left behind in our room, she returned call in very short time. Wonderful. Stay @ this hotel every visit to Edmonton. - The morning breakfast included, actually had pr…

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otein & fruits with a lot of variety. Lot's of places skimp & only have pastries, which many of us are trying to get away from.

Convenient location, comfortable room, quiet, pleasant and helpful front desk staff. The hotel met my needs as I stayed only briefly. If I was planning to stay longer or had small children with me, I would have wanted to have a car, as the hotel is situated in a high traffic, fairly remote location for a pedestrian/bus rider. - Very clean gener…

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ally with very comfortable beds and pillows.I was travelling with an elderly parent and the staff were very helpful with providing a room close to the elevators. All staff we encountered were friendly.

Staff was very accomodating!! Had a mix up with booking (requiring 2 queen beds not one) but they fixed it right away and with no extra charge! Very impressed with staff!! Good breakfast! - The staff were all very friendly and helpful. I would recommend this hotel to anyone traveling to Edmonton. It was quite close to West Edmonton Mall as well…

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as a few smaller ones.

Your booking company didn't get the reservation to the hotel before we arrived. We had to settle for a downgraded room because of your companies inability to promptly deliver the reservation. The hotel was great, you however, were not. - this is the hotel that has keurig coffee maker. fabulous. the bed is so comfy. it didnt give me a bad backache…

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compared to other hotels i have been checking in.wi fi is fantastic! - I don't know what percentage of rooms have been renovated, but my room had all new fixtures - bathroom heating and cooling. I also thought the truckers' theme front desk was cool.