The staff were very friendly and helpful from the moment we arrived till the moment we departed. Even our request for a dinner reservation at another restaurant across town was made without any bother and even arranged taxi for us. Bar staff were very friendly and attentive. Room was fairly spacious and clean. Proximity of other restaurants and so…

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me shops in the Emporium Plaza was a pleasant plus. Shopping, bars, restaurants and cafes in John Street were within easy walking distance. Nearest Ci - Design and elegance of rooms and Hotel. Everything has been thought of down to bathroom lighting at night. Clean Eygyptian cotton white hygenically washed bed linen instead of re used bedspread expected for 5 star. Fabulous decor, wonderful attentive staff, 24 hour service, great location so close to excellent shops and restaurant and relaxing roof top pool. Value for money.

Hotel is in a central position, staff were welcoming and friendly from check in. Food and service in the restaurant were excellent. Rooms whilst on the small side are simply decorated, all the essentials of bar fridge, tea & coffee included, plus a microwave oven. Property has a pool on top level, which we hope to use next visit.......excel…

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lent value! - I had a very comfortable suite, plenty of space, big bed with good mattress, fine cotton bedlinen; the bathroom was unusually large with walk-in shower. Real coffee with plunger in the kitchen area was a nice touch. Very helpful staff showed me the quick way to Central so I didn't have to cope with the hills from the city centre.

We loved the apartments, they were very spacious and luxourious! Me (25) and my partner (29) were travelling with his parents (both in 50s) and we all loved the apartments. We hada pool view room which was perfect for us as it overlooked the marina bay also! Akama is only a short 5 min walk to the bay which was really convernient! Regina the recep…

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tionist was more than helpful with all our questions we had! I would definately recommend this resort to all my friends! We will definately be back! V - The space afforded in the apartment was a pleasant surpise, the level of cleanliness I havent seen for a while and the close location to the Marina was ideal. I was told it wasnt the touristy part of town which suited us very well. Staff were brilliant too and were happy to pass on insider knowledge. I was sad to leave!

It was really quiet and relaxing. Loved having an apartment.So close to town and the beach. - Modern apartment, well designed building, short walk to everything.

1. The room was clean and well presented. 2. The facilities are excellent. 3. Great golf course. 4. Easy undercover parking and access via lift. 5. Free WI FI. 6. Freindly efficient staff. 7. Your Restaurants, VIDERE and ARAKARA serve exceptional food equal to and better than anything I have found anywhere in Australia. - The golf course is outs…

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tanding and well maintained. It is the thing we will remember most about our stay. I hasten to add that all the staff were exceptionally helpful and courteous. One in particular that stands out was "Suzie" at the "coffee bar" downstairs.

We were in the Jungle Walk Bungalow for 4 nights. The staff and facilities were excellent. We were there with our infant and found the resort to be very baby-friendly. We dined at the Ospreys restaurant every night and loved the food. The private beach offers an amazing view of the sunrise. The lodge is away from the bustle of city life but not to…

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o far and they have a shuttle that can be arranged to take you into Port Douglas (or Cairns/airport) for a fee. I would certainly recommend Thala and - Nice room with a lovely veranda in the woods. The staff is very motivated and nice. The Restaurant was good and quiet on one night, but slow and loud (2 groups) the other. We were compensated for the late Arrival of the meal on the second night - were offered free drinks and free Dessert (which we didn't take) and lots of apologies.

The room was fantastic and the people were very friendly. The dinner and service at the restaurant was well above what was expected, absolutely beautiful. The spa on the roof was checked and turned on every morning and they even check and clean the BBQ for you. We will definitely be going back. - complimentary Champagne for our anniversary unexpe…

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cted and delightful. Walking on the beach the dining was delicious, a lovely place to spoil yourself for a while.

All the staff were fantastic, from the concierge and receptionist to the bar and restaurant staff. They were friendly, approachable, helpful & enthusiastic. The resort was very clean and pretty with lovely gardens and ponds throughout. The pool was the perfect temperature. Plenty of sun loungers and day beds. Swim up pool bar was a bonus. T…

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he food in both of the restaurants and the room service was fantastic. - Food at the café/bar was good and great value for money. We requested a room away from the noise and was given one by the management which was good. Good cooking facilities and utensils as we did eat in for breakfast which suited us otherwise we would have to eat out 3-meal a day. Front desk staff was helpful.

As a Local of 33 years we like to treat one self to a bit of luxury. We have stayed here before an loved it. Rooms are very clean n have had a bit of a refurb an look great. Had in room dinning an the food was great, as was the service. Had a in room spa which was relaxing. Was on the second floor did not find road noise to bad. Very fast checkin …

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an checkout. Overall this is a well located an very nice hotel with big rooms. - Love the bed, not the usual two pushed together but a genuine kind size bed! Large balcony was nice, little touches of luxury such as spa bath, large shower, bath robes, mini bar etc. Staff booked our boat trip to the reef for us and they have lots of area knowledge and recommendations, very helpful and friendly!

Our stay was enjoyable. The staff in all areas of the Hotel were very obliging and helpful. We were both impressed with the level of service we received, this made us feel welcome. And would not consider staying anywhere else next time we return to Brisbane - helpful check-in staff, spacious & comfortable room,location was perfect for walkin…

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g across bridge to a performance at the Perf. Arts Centre and also for a quick trip to some city shopping

The room, location and view were fantastic. When we arrived, we were 1 1/2hrs early for check in. We had two very small and very tired children with us, after a long trip. the service was fanatstic, eventhough our room was not ready they went out of their way to find us a room on another floor that was clean. Within 15 minutes we were on the 27th …

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floor with ocean views, and two sleeping comfortable little boys, we cannot thank you enough. - Loved 3 things about Hilton - location, location & location - perfect, in the heart of Surfers Paradise, walking distance to everything one needs. Excellent facilities and perfect for a nice family break. The 2 bed apartments are perfect for a family - pretty good size, well stocked up with all one may need. Service was great - very friendly staff and I'll surely be going back there.

Lovely setting around pool area. Food good, staff friendly and attentive. Room good and clean. Food excellent and front entrance lovely. Would stay again but in a different room. - Helpful welcoming staff. Lovely new spacious room overlooking the pool. Honesty fridge/bar very convenient. Would have liked to stay longer.

Absolute perfection. We stayed in the relaxation room for one night and could say it was the best stay of our little holiday. The staff were very professional, positive, helpful, efficient and definately went out of their way to provide world class service. Before I could even get to the boot of the car I was being assisted with luggage. Upon enter…

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ing the room our luggage was already there waiting for us. The location was brilliant and the facilities second to none. The vibe, view and ambience w - I am very impressed with the staff. All were extremely professional and friendly. To give credit, the reception staff Tamara, she was very helpful and proffesional. The concierge, Luke very interesting person and now the area very well. He was extremely helpful in making our 4 days program, that we enjoyed to the max. The rooms were very design full and everything in order. The executive room view was direct to the beach side.

Everything. We were upgarded without it being requested so that we had a quiet room. Reception staff were excellent as was the assitance given from the tours desk and the restaurant. Clean modern rooms; very well appointed. Excellent restaurant and pool. I would thoroughly recomment this Hilton. - The Quality of furnishings in the room were excel…

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lent. Pillows especially were very nice. The staff were very attentive and polite. Exactly what you expect at a 5 star hotel. I will be visiting again with my partner this time. Thank-you

The receptionist asked it we had our night planned or would we like some information on what was on offer. I politely told her we were celebrating our 36th wedding anniversary. She disappeared for a minute, came back apologized, and told me she had upgraded us to a lovely room with great views. This is the first time ever we have had such thoughtf…

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ul service. Thankyou so much.. We will definitely come back. - When I booked I didnt realize that we had an option of smoking/non smoking. Realizing we did have that option after booking in it was no trouble to staff to relocate us to a smoking unit and with in minutes we were puffing on our cigies out of everybodys way. Then I had left my reading glasses in the 1st room and again no trouble to staff tracking them down. Thank u Jupitors 4 a great nite :)

I would highly recommend the Skyhome that I stayed - excellent 270 degree view of both sea and city, and trendy designed rooms. There are two swimming pools in Tower 1. The hotel is close to everything - beach just across the street, shops around, restaurants underneath. Staffs are friendly and helpful, always check if we are fine with the serv…

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ice. And they offered efficient service to book tickets for theme park and taxi. - I like the hassle and stress free convenience that the hotel offered. They even have pillow options which was tremendously helps deep slumber especially for yound children. Also, there are also free ipads and wifi provided for the stay as well as wide selection of complimentary movies that helps the young ones occupied when I needed some "me" time.

Absolutely loved our stay at Vue Apartments. Apartment was luxurious as was the amazing view of the 180 degree ocean and the mountains when we entered the apartment. The massage lady (Christine) was just lovely. Having a massage on the balcony of the apartment was a highlight of the trip. Just so relaxing and decadent. - The quiet and relaxing at…

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mosphere and close enough to Cairns for a visit and easy access to other areas like Cape Tribulation

* We liked the position of the hotel room on the ground floor with a walk out to the pool * I loved my bedroom and ensuite, my mum had the other bedroom. my bed was very comfortable * we loved the value and the attitude of the guys at Pier Resort reception, who managed to get us our requested second night for a steal compared to the normal rate.…

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This above all else made the two night stay sensational. - These apartments are quite modern and fully equipped to meet the demands of the most difficult guests (ours had a washing machine, a dish washer, a tumble drier, a huge shower, a jacuzzi, two tv sets, free internet access, a fully-equipped kitchen, parking space, an adapter for foreign plugs, etc.). The view was gorgeous, and it's only a short walk to the pier and the marina.

we were there for 4 nights and we thoroughly enjoyed our stay. There was nothing to want in the way of cookware, kitchenware etc. and our travelling picnic basket was never used as it was all in house. - We went there for relaxation and thats what we got.. We went for a weekend of doing nothing. We ate relaxed and rested in our room. We did eat i…

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n the restaurant and that was fantastic.

The swim-out apartment was spacious and clean. The rooms, bathrooms, kitchen and laundry equipments were in good condition. Craig, one of the reception staffs there, was extremely helpful and friendly, giving us many information about the day trips to Daintree rain forest and the ship cruise to the Great Barrier Reef, etc. The Apartment is quite q…

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uiet as it is located near the end of the Esplanade away from the restaurants and pubs, but still it's just ~10-15min walk to the city centre - Excellent place to stay in Cairns. 10-15 minutes walk into the town centre. A spacious apartment, very clean. Great help from the staff. We booked a swim out apartment which was well worth the extra money. Highly recommended.

I really enjoyed my stay here, the room was big. Okay I had been upgraded to a larger room but it was big which I liked. Didn't hear traffic noise although very near a busy road. Central to many places, Roma St. Station and Park a short walk away. Central Station a block away. Shops a couple of blocks away. SouthBank a good walk but very doab…

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le. The bar has a nice outdoor area overlooking the street, a nice place to refresh and cool down after wandering our Brisbane on a warm day. - The staff made our stay amazing, nothing was an issue. Every request was actioned so quickly. Everyone was very friendly and that made such a difference. We will always stay at the Pullmans. Service was just amazing.

beautiful room -great view-friendly staff-very comfortable bed-great location-excellent buffet dinner-very clean hotel. - Location ,and friendly staff