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The Nayland Hotel
132-134 Sussex Gardens (London) W2 1UB

Just 10 minutes’ walk from Hyde Park, The Nayland hotel offers a bar and en suite rooms in the heart of Central London. Paddington's rail and Tube stations are within a 5-minute walk. Accommodation is 3-star, and each room has satellite TV, a safe and a radio. There is limited free parking on site (reservation is needed). The Heathrow Express rail service at Paddington is within easy reach, offering a transfer to Heathrow Airport in just 20 minutes. London’s West End, and a range of theatres and shops can be reached in around 10 minutes’ walk. Whiteleys shopping centre can be reached in 20 minutes on foot.

Score from 1892 reviews
Very good

6.9/10

Rooms: 42

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Address: 132-134 Sussex Gardens, London W2 1UB map

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What people say

Almost everything...very comfortable bed.... Very clean- Location superb- Staff very obliging to me as I was there for a dying relative..went out of their way to be flexible as did not know each day how long I was staying. Gripes aside..they are quibbles...it was still good value for money,and I would defnitely return there..thankyou Nayland!. Reception staff very friendly and efficient, as were staff in cafeteria. Probably the best hotel I've stayed at in the Paddington area, and I've stayed at over 20 in last 15 years.
all reviews » Liked everything about this hotel. I've stayed here for 4 days and the room was very comfortable, the shower was hot, the beds were amazing and the location is far beyond great. Very handy for Paddington Station, was given a nice quiet room out the back of the hotel, as requested. Very clean bathroom, comfy bed. Small room, but perfect for a night out. The rooms were clean and comfortable, with a nice breakfast of cereal and toast in the morning. Staff were friendly and it was in a ideal location for a city break to london. Very clean and modern hotel, good size double room. Easy walk from Paddington main line, Tube stations and main bus routes. loacl area has pleanty of restaurantes and pubs. Location, staff, small but neat room, decent lift (to 4th floor). Friendly. Very clean. Room was very comfortable, small but perfectly well laid out. Clean and comfortable. Friendly staff. 24 hour reception and secure entrance. Good location for central London. Nice setting in quiet tree-lined avenue. Brilliant location, very helpful staff, recent renovation (since my last visit). Highly recommended, it will always be my hotel when in London. Very close to Paddington Station and the Heathrow Express, a great base for exploring London. Rooms were serviceable but very small. The hotel is definitely clean and comfortable. The staff make every effort to make your stay enjoyable. Also the price was right. close to paddington train station 200 meters , very much accessible to heathrow express train ,freindly staff ,clean rooms . Cleanliness; friendly, helpful staff; location near nice pubs and restaurants; near Hyde Park and easy public transport. Location was excellent. Near enough to paddington station but in quiet neighbourhood. Very near to Hyde Park as well. he staff were very freindly the place was very nice.. its nearby everything breakfast not much variety but healthy. Location was great and to include parking was a rare find. Rooms were fully equipped and clean. Friendly staff, clean comfortable room. Central location at a great price and free carparking. convenient location, 5-minute walk to Paddington train station. With elevator. Friendly staff. clean and very close to the city center, you can go by walk to oxford street or notting hill. -clean room -good breakfast included -easy/close access to Paddington and bus routes -quiet. the staff were very friendly rooms were small but clean and comfortable we enjoyed our stay. Very clean, small but functional bedroom/bathroom. I would definitely stay here again. The hotel was clean and comfortable. The hotel staff were friendly and helpful. I liked the staff.The room was quite small, but there was everything in it. The staff were friendly and helpful. The hotel was clean and comfortable. Staff was very friendly and good location 20 mins walk to oxford Street. Very nice location. Very helpful staff. Great choice of accomodation. Friendly staff, great location, clean room, great value for money!. Excellent location. Friendly staff. Clean and comfortable. The room was clean. Continental breakfast was average. Simple, clean, near paddington with a good bed. location and the staff were helpfull. Excellent welcome Very helpful staff. Nice room & excellent value. Good location, helpfull stuff. clean comfortable and quiet. Perfect breakfast menu!. The lift. The shower. Location and service. Location. It's good value for money. Nothing fancy about it. No complains. The breakfast was light and they serve Musli, Serial, toasts, egg, ham, cheese, jam, butter, fruit juice with tea/coffee every day. The rooms were very clean. The staff was fine. Generally it is a nice place to live. Paddigton underground and a few good restaurants are mins away. I paid 90 pounds by Boknq for one night and when I came to the hotel told me that he must pay 90 pounds as insurance pollen total Madft for Les and one 180-pound This is twice the price of hotel. the location , very close to restaurants and public transportation, very clean small room. Good price, convenient to Paddington station and to central London. Helpful staff. Proximity to Paddington station and Lords cricket ground only 20mins walk away. It's conveniently located and rooms are quite comfortable for London standards. There was a European socket Room is small but ok - just what you need to sleep. The location was good , near to underground. Bed comfortable. Free parking. The price was very reasonable for London.I had breakfast included. Pillows need an underslip for hygeine..this is very important! Please note this Nayland! Beds need decent duvets and simle white All cotton covers....this would make a huge difference.Also,the heating should be switched on in the rooms much earlier...and guests should not have to request this.But these are my only gripes. Room slightly narrow, no coffee and tea facility. Breakfast was a little moderate, but that's all. Nothing really. The fact that I couldn't control my own room heating was a negative, but nothing major. Didn't change my towels. (but only stayed 2 nights). N/A. Breakfast was poor IMO (tray of meat(spam like)), cheese one type of each), 3 x cereals, brown and white bread, toaster - no yoghurt, fresh fruit, not as good as I am used to. Room was a bit hot and on the top floor there is a ledge running the length of the building so didn't want to leave window open overnight. No tea/coffee in room but drinks available at low cost in small bar area. Breakfast fare was very simple, this could be better. There was no shampoo or conditioner supplied and the breakfast offerings could have been a bit better - there was only boiled eggs, ham, cheese, cereal, no fruit or yoghurt. The breakfast!!!. The automatic toaster was not functioning. The tea and the coffee you were not able to distinguish the difference. Choice was really limited!. poor breakfast ,wi-fi not free. Room was right on main road so it was noisy all night (206) - had it been summer time it would have been even noisier with the window open. Shower kept going hot and cold. Breakfast was ok but the ingredients were the cheapest possible eg cordial instead of juice; sweet, tasteless jam - also very little choice. Bed was small double. Good enough for us. the room was very tiny for twin bed.. no space for the luggages in the room no tissue in the room no network.. wc very tide. Rooms were on the small side but ok for one or two night stat. Breakfast was poor but there's plenty of cafes in the area. No electronic kettle in the room. No free wifi. expensive and poor breakfast. -no screens on windows. having to take out phones down to reception to have them charged was a bit of a nuisance because the sockets on the walls in the room were to low, they were almost on the dressing table. In saying this staff said they had no problem to charge our phones. Breakfast room a bit on the cramped side, get there early!. The charge for Wi-Fi is way too expensive and ridiculous. There are plenty of hotels nearby (or even Paddington Station) where you can get it free! The hotel is only a couple of blocks from Paddington Station, so the neighborhood is busy. If you're a light sleeper this might not be the place for you, because you'll need to sleep with your window open during warm weather and there's a lot of traffic and activity happening that will keep you awake. The breakfast room was very small, breakfast service and its content was poor. No tea making facilities in the rooms!!!!. The breakfast was to little no chose. The breakfast was poor - only cheese and some sort of meat, bread, boiled eggs and cereals. Orange juice was like water. We had a front bedroom, the noise from the traffic was awful, the windows should be double glazed. Room to small. Bed was a little uncomfortable. Shower/bathroom was a bit small. central heating noise. Breakfast is rather poor. poor breakfast for 4* hotel, no teapot in the room. Room on small side. Room a little small, no free wifi. Hotel was too hot. However I was able to open a window and turn my radiator off to keep my room cool. The receptionist during check-in insisted to collect the whole amount of money and refused to subtract the authorization amount of money and she did not give me the statement that includes the vat that allows me to retrieve my taxes in the airport. Have to pay for WIFI connection in local currency and I did not have any, so no connection. Room was a little small, no tea & coffee facilities in the room and breakfast was ordinary. No fan, if it's hot. No facilities to make tea/coffee in the room. small bedroom , small shower , no view, when you look outside the window you see a dirty wall. Nothing particularly negative. But free wifi would have been good. No air conditioning or double glazed windows. Therefore with windows open your sleep is severely impacted by the very busy traffic on Sussex Gardens. Not recommended for light sleepers. Internet is against payment and it barely works Breakfast has very small choice. Family room = 2 double beds not really appropriate for ages of children. Breakfast very basic. Old Tissue found under bed. Very noisy room next to cleaners cupboard and underneath lobby.(woken about 7 each morning) Bar not open after 11. No tea or coffee in room. The bathroom was not properly cleaned every day with twells not changed.

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Making your reservation at The Nayland Hotel is easy and secure with best rates guaranteed. Fill out your preferred dates of stay above and click the 'check availability' button. Then select the number of room/s you'd like to book and click the 'book now' button. Subsequently a reservation form appears where you will be asked to insert your details to confirm your booking. We will then send you an instant confirmation message by email which you need to show during check-in.

The Nayland Hotel Room information

Room Type	Max	from
Single Room [Room Information]	1	from GBP 56.00	Search
An en suite bathroom and satellite TV are featured in these rooms. Room Facilities: Toilet, Telephone, Shower, Satellite TV, Safety Deposit Box, Radio, Heating, Hairdryer, Bathroom
Double or Twin Room [Room Information]	2	from GBP 59.00	Search
An en suite bathroom and satellite TV are featured in these rooms. Room Facilities: Toilet, Telephone, Shower, Satellite TV, Safety Deposit Box, Radio, Heating, Hairdryer, Bathroom
Triple Room [Room Information]	3	from GBP 117.00	Search
An en suite bathroom and satellite TV are featured in these rooms. Room Facilities: Toilet, Telephone, Shower, Satellite TV, Safety Deposit Box, Radio, Heating, Hairdryer, Bathroom
Quadruple Room [Room Information]	4	from GBP 155.00	Search
An en suite bathroom and satellite TV are featured in these rooms. Room Facilities: Toilet, Telephone, Shower, Satellite TV, Safety Deposit Box, Radio, Heating, Hairdryer, Bathroom

Amenities at The Nayland Hotel

Services

Wi-Fi/Wireless LAN, Internet Services, Free Wi-Fi Internet Access

Miscellaneous

Non-Smoking Rooms, Heating, Fire extinguishers, Family Rooms, Elevator, CCTV in common areas, All Public and Private spaces non-smoking

General

WiFi everywhere, Private parking, Parking on-site, Free Parking

Front-desk/reception area services

Tour Desk, Ticket Service, Safety Deposit Box, Luggage Storage, 24-Hour Front Desk

Food & Drink

Room Service, Breakfast details, Bar

Business facilities

Fax/Photocopying

Important information to guests

Card holder must be present at the hotel to make the payment. This is a safety and security measure.

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The Nayland offers accommodation in London. Guests can enjoy the on-site bar. Free private parking is available on site. Every room includes a private bathroom equipped with a shower. There is a 24-hour front desk at the property. Hyde Park is 900 metres from The Nayland, while Lord's Cricket Ground is 1.5 km from the property. The nearest airport is London City Airport, 15 km from the property.

The Nayland Hotel Policies

Check-in

14:00 -

Check-out

- 11:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Maestro (Switch), MasterCard

Cancellation Policy

If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy

All children are welcome.
All children under 2 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
There is no capacity for extra beds in the room.
Maximum capacity of babycots in a room is 1.