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Winelodge Dereham

26 Market Place, East Dereham NR19 2AP

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Winelodge Dereham 26 Market Place (East Dereham) NR19 2APShow on map

Disappointing 479 reviews 4.8
Situated in the heart of historic Dereham, a 35-minute drive from Norwich, this elegant house dates back to the 16th century. Guests can enjoy picturesque views across town. Rooms at MJB Dereham Hill House Hotel are traditionally furnished, and many retain charming original features. Other benefits include a flat-screen TV, en suite bathroom, tea and coffee making facilities, and a hairdryer. King’s Lynn can be reached in about 40 minutes’ drive from Dereham Hill House Hotel. Thetford Forest is a 30-minute drive away.
Rooms
3

What people say

No fuss. On arrival, we used the codes and went straight in. There were no staff, but we didn't need anything anyway. We came and went as we pleased. The accommodation was more than ample for our overnight stay. The accomodation was clean , with welcome touches such as tea/ coffee facilities, soap sachets, fluffy towels , nice big comfortable double beds.
all reviews The bed was amazingly comfy and it was a nice little place to stay in for a night. Good location clean and comfortable. very good value for money. We booked a room with a shared bathroom, on arrival we found that we had been upgraded to what they termed a suite. We only paid £8pppn. The Hill House is centrally located, and as we only needed somewhere to lay our head it was ideal. After reading the reviews I was apprehensive, however if you are after somewhere cheap, and not looking for much I would recommend it. Good size room 10 thankfully separate to the Boom Boom going on with the kids in the other part of the building good size car park good code system. The location was good for us as we were going to Sundown festival. Price was great We had a suite room which had en suite shower and was lovely. The location and value for money. For an overnighter at a good price it was fine. I would stay again. The restaurant staff were very helpful - see 'didn't like' comment. nice comfatable bed. Price. Price. Extremely basic, if you just want a bed to sleep in and a shower then its fine. For a budget overnight 'head down' it does what it sets out to do. no comment lot too improve on. Nothing - we stayed here before under the old management - it was lovely. nothing. The shower wasn't very powerful, but okay. We couldn't get the TV to work, but didn't really need it anway. The tea and coffee made me really ill. No Staff on site. The pillows were paper thin, so I was glad that I had taken my own. You are given a key code to enter the property, I only found out that we had been upgraded, when the key code didn't work. There is no-one on site if there are any problems, but after trying a couple of times, the phone was answered, and we were given the correct key code. thankfully separate to the Boom Boom, going on with the kids in the other part of the building. No actual staff at hotel have to phone if any problems Key codes to get in were wrong. There is little to dislike for a budget stay...but it does feel very 'budget'...just be aware of this. It was not clear what 'codes' were required - as there are no dedicated hotel staff this could have been a problem had it not been for two of the restaurant staff who were just going home when I arrived. dusty milk cartons in basket in room. I could not lock my door. I phoned to tell you but it was not mended over the w/e so when drunken revellers were shouting at 4am I was unable to complain as I did not feel secure!. A bit run down. when i arrived the code for my room did not work I called in and was told I was emailed as my room had been changed. I was not emailed in regard to this and I was lucky I had the phone number as there was no one around to ask. I didnt see any staff so that was unusual, had to call a number to get access. There is nothing to dislike if you accept that when you pay 'budget' that is what you get. Bed very old and uncomfortable, toilet seat loose, shower was pathetic, no outside light to help you see to input code and finally the noise of the other guests; slamming doors and shouting and swearing - would have got more sleep if we'd spent a night in the cells of the local police station. Hell House Hotel more like!. old, smelly, unclean. The room stank of stale smoke. The walls were paper thin. The room was filthy. They don't deal with complaints at all and are happy to create any lie possible to get out of dealing with a complaint. Am considering legal action to recover cost of having to book an alternative hotel for the second night. Rooms dated, unclean and no heating, pillows paper thin. No staff available for assistance.

Online Booking Winelodge Dereham

Amenities at Winelodge Dereham

Pools and wellness

Fitness Centre

Miscellaneous

Rooms/Facilities for Disabled Guests, Non-Smoking Rooms, Heating, Elevator, All Public and Private spaces non-smoking, Airconditioning

General

Private parking, Parking on-site, Free Parking

Front-desk/reception area services

Safety Deposit Box, Newspapers, 24-Hour Front Desk

Cleaning services

Laundry, Dry Cleaning

Business facilities

Meeting/Banquet Facilities, Fax/Photocopying, Business Centre

About the Property

MJB Dereham Hill House Hotel offers accommodation in East Dereham. Free private parking is available on site. All rooms come with a private or shared bathroom. A flat-screen TV is featured. Norwich is 25 km from MJB Dereham Hill House , while Kings Lynn is 38 km away. The nearest airport is Norwich Airport, 23 km from MJB Dereham Hill House Hotel.

Important information to guests

Please note there is no reception or staff at the property. Guests will be sent a code in order to let themselves in within 1 day prior to arrival. MJB cannot give these codes out over the telephone, so please check your emails for this information. Guests will be advised of their property details once the booking has been confirmed.

Winelodge Dereham Policies

Check-in

16:00 - 22:00

Check-out

04:00 - 10:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Maestro, Maestro (Switch), MasterCard, MasterCard