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The Merchant Hotel
16 Skipper Street (Belfast) BT1 2DZ

The 5 AA Red Star Merchant Hotel is in the Cathedral Quarter of Belfast's city centre. It offers luxurious air-conditioned rooms, free Wi-Fi, a spa, and a rooftop gymnasium and hot tub. The Merchant is the winner of the Best UK Hotel 2011 award in the International Hotel Awards. All of the elegantly appointed rooms are decorated with original artwork. They each have black-out blinds, a flat-screen TV, and spacious en suite marble bathrooms. The Merchant is a Grade I Listed building dating back to 1860. Its Great Room Restaurant has a huge domed ceiling and offers a fine à la carte menu and traditional afternoon teas. There is a selection of bars, including the Veuve clicquot champagne lounge. Berts Jazz Bar serves food and has live music 7 nights a week. The Spa has 5 treatment rooms and a hydrotherapy area. There is also a sauna and a steam room located on the rooftop.

Score from 442 reviews
Superb

9.4/10

Rooms: 62

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Address: 16 Skipper Street, Belfast BT1 2DZ map

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The Merchant Hotel - Photos

What people say

The staff were so helpful and friendly, in particular Stephaine the attention to detail was superb in every aspect of the hotel. The room, in particular the natural light, was great. the room was modern with walk in wardrobe with vanity dresser and the bed linen was so soft such a comfortable bed brillant nights sleep. The turndown service was fantastic and nothing was too much trouble. really enjoyed my stay and would difinately stay again.
all reviews » The staff were fantastic!! From chrissie on reception to jack in the Bert's!! We had an absolutely great time, was upgraded to the Heaney suit, on our next return I will defiantly be having this room. I'm getting engaged soon and I'm seriously considering using your hotel for the occasion. Thank you and all your staff for such a memorial experience. You have a great team of people, MD. From the moment we arrived until we left we were looked after superbly. The staff are professional and well trained, nothing is a problem to them. The room was upgraded for us for our anniversary which was a really nice touch. We cant wait for another special occassion to spoil ourselves. Loved everything about our stay! Best hotel I have ever stayed in from the staff through to the rooms. Excellent 1st class experience. We were treated like a king & queen from arrival. Could not have asked for anything more. Everything was fantastic. We went for our wedding anniversary and it was absolute luxury. Would definitely love to go back again sometime. The staff, rooms, food etc. were all as you would expect from a 5* hotel. Friendliness and professionalism of all staff - always remembered our names. Attention to detail in absolutely everything Fabulous food Must be the best hotel in Belfast Room decor to die for. The staff were amazing. Everyone treated us with very high standards. I have stayed in the Waldorf Astoria towers in NYC and and it does not even compare to the Dorchester. A big thank you to the member of staff who noticed that my car had a puncture and kindly changed the wheel. Very much appreciated. Very enjoyable stay and great location. Beautiful hotel with great staff! Very accommodating and helpful. Easy to walk from here--close to sights. Enjoyed our stay here very much!!. How we were treated, it was like something i have never experience before. Everything about that hotel is amazing. We will be back. I was pleased with every aspect of our stay. It was nice to be upgraded and the little xtras of chocs etc. was much appreciated. Stephanie was such a great help to us her service was impeccable as was the waiting staff and Kathryn in the reaturant as well!. Everything! A truly wonderful hotel with exceptional, helpful and very friendly staff. Pure luxury!. Everything was first class from the moment we arrived staff were lovely and the room was beautiful. Relaxed atmosphere in a city. It met all our expectation of a five star hotel and its reputation. As always had a lovely stay at the Merchant.... the Staff are always so friendly and helpful.... Friendly staff on arrival. Excellent bar staff and service ( amazing cocktails Luxurious rooms. The breakfast is amazing. It was a wonderful experience staying in such a nice place. Standards are very high staff are very attentive and helpful. Select clientele. The whole 5 star experience. The professionalism of the staff was impeccable. Lovely welcome from all the staff. Wonderful comfy bed. Fantastic breakfast. Professionalism and friendliness of staff. Luxurious surroundings. Opulent. Attention to detail was outstanding. Impeccable service. Room décor beautiful. Cocktail bar amazing. Staff are wonderful. Staff. Bar. Facilities. Room. Decor. Atmosphere. Superb level of service. Friendly. Comfortable. Everything I can't fault it would love to go back. Lovely hotel and highly recommend. Almost everything. Great room. Everything.... Pure luxury!!. The breakfast,the bedroom. Staff 1class. Nothing. Nothing! Sorry there was one thing, you were to busy to fit us in for afternoon tea, but never mind. Great time, thank you. Absolutely nothing!. There was no bad points about our stay. nothing. Very very little. A swimming pool would be nice but space for it might be a problem. I expect a beautiful hotel to be expensive and it was. Parking was over $35! a bit excessive, we thought. Also, the beautiful room had no place for a second suitcase--put it in the corner on the floor--inconvenient (maybe a second rack should be provided). There was nothing we found fault with. We would have liked to have seen the roof garden but probably the wrong time of year for this!. If I have to find something? The room service wine at nearly 30 quid a bottle for everyday wine. Stonleigh Sauvignon Blanc for example. Does not apply to this hotel. To be given the option of a modern or traditional room. Only if available. Breakfast - as a coffee lover it was too strong and bitter. The vegetarian Irish breakfast was too bread based and muffins burnt. Toast should come with hot breakfast. The noise from a bar and their customers outside was unacceptable after 11pm and not at all wanted on a 'relaxing' break. Roof top garden and bar closed,available to hire for group's only. A little pricey!!. Nothing. Expensive for drinks in the bar. There was nothing to dislike. No free parking. Room presentation could be better.

Online Booking The Merchant Hotel

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How do I book at The Merchant Hotel?

Making your reservation at The Merchant Hotel is easy and secure with best rates guaranteed. Fill out your preferred dates of stay above and click the 'check availability' button. Then select the number of room/s you'd like to book and click the 'book now' button. Subsequently a reservation form appears where you will be asked to insert your details to confirm your booking. We will then send you an instant confirmation message by email which you need to show during check-in.

The Merchant Hotel Room information

Room Type	Max	from
Deluxe Double Room [Room Information]	2	from GBP 180.00	Search
Room Facilities: Toilet, Telephone, Shower, Safety Deposit Box, Radio, Heating, Bathroom Amenities, Bathroom, Bath, Air Conditioning
Suite [Room Information]	2	from GBP 400.00	Search
Spacious rooms featuring marble bathrooms with rain showers and free standing roll top baths. Two feature an antique fireplace and another has a Victorian mahogany four-poster bed. Room Facilities: Toilet, Telephone, Shower, Radio, Minibar, Bathroom Amenities, Bathroom, Bath, Air Conditioning

Amenities at The Merchant Hotel

Transportation

Secured parking

Shops

Shops in Hotel

Services

Wi-Fi/Wireless LAN, Internet Services, Free Wi-Fi Internet Access

Pools and wellness

Spa & Wellness Centre, Sauna, Massage, Jacuzzi, Fitness Centre

Miscellaneous

Wheelchair accessible, Rooms/Facilities for Disabled Guests, Non-Smoking Rooms, Heating, Elevator, Bridal Suite, Allergy-Free Room Available, All Public and Private spaces non-smoking, Airconditioning

General

WiFi everywhere, Private parking, Parking

Front-desk/reception area services

Valet Parking, Safety Deposit Box, Newspapers, Luggage Storage, Express Check-In/Check-Out, Concierge Service, 24-Hour Front Desk

Food & Drink

Wine/champagne, Special Diet Menus (on request), Room Service, Restaurant (à la carte), Restaurant, Breakfast in the Room, Breakfast details, Bottle of water, Bar

Entertainment and children services

Nightclub / DJ, Children television networks, Babysitting/Child Services

Cleaning services

Dry Cleaning, Daily maid service

Business facilities

Meeting/Banquet Facilities, Fax/Photocopying

Important information to guests

Please note, any requests made in the Special Requests box at the time of booking are subject to availability. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform The Merchant Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Photo album

Situated in Belfast, 600 metres from The Waterfront Hall, The Merchant Hotel boasts air-conditioned rooms with free WiFi throughout the property. The hotel has a spa centre and hot tub, and guests can enjoy a drink at the bar. Rooms are fitted with a flat-screen TV. Every room is equipped with a private bathroom. There is a 24-hour front desk, babysitting service, concierge service and shops at the property. Odyssey Arena is 800 metres from The Merchant Hotel, while THE TITANIC EXPERIENCE is 1.3 km away. George Best City Airport is 4 km from the property.

The Merchant Hotel Policies

Check-in

15:00 - 00:00

Check-out

01:00 - 12:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Diners Club, Maestro, Solo, Maestro (Switch), MasterCard

Cancellation Policy

If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy

All children are welcome.
All children under 5 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All children from 6 to 12 years are charged GBP 25 per stay for extra beds.
All children from 12 to 18 years are charged GBP 40 per stay for extra beds.
Maximum capacity of babycots in a room is 1.