The service/ The staff was friendly and professional - Liked location and size and the fact there were no problems getting bed s around pool.

Good hotel, really different (positive) from others in that area, nice pool area.

The hotel is beautiful, very luxurious, and in many ways unique. The food was excellent, the staff very helpful. The nature reserve associated with it was very interesting, a real high point.

Everything:) were there for the fifth time! We are a sporting family and everything is near: stadion and basketball court.

The apartment entained a kitchen and living room. It was very clean and clean towels were provided 5 days a week. Entertainment every night and a very good reception desk speaking all the languages. Many Scandinavians in the hotel. Quiet area and only 8 minute walk from the buzzing Playa de las Americas with 1000 cheap restaurants. - Wonderful envi…

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ronment,we liked swimming pool.Very tidy.Everything was perfect!!

The location - in a quite area, close to the ocean, the view from the balcony, the fact that most other guests were elderly and thus quiet and well behaved. - level of cleanliness - superb, fresh water swimming pool, abundance and quality of food, balcony and view from room,

Staff were the best I've come across from a hotel - they are sincerely in their helpfulness and nothing is too much trouble. Really fantastic people. Excellent breakfasts (both quality of food and selection) -including fresh juices The hotel is very clean. Clearly they have an excellent rota to clean not only the main things that people can see …

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immediately but also for the things that people don't necessarily notice. That is a sure sign of quality management and that they truly care. Their - This is an excellent hotel! Staff extremely friendly and knowledgeable. The spa is just fabulous, with its in-the-cave Jacuzzi, indoor and outdoor pools, saunas, water beds and other pleasures. Rooms are very nice and clean (we especially liked a piece of gourmet chocolate every evening as the maid came to prepare the room for the night for us), excellent air-conditioning for the heatwave that we experienced that week. Taxi to the city was cheap and always readily available. Hotel restaurants w

Superb facilities; exceedingly well maintained; beautiful setting; easy, relaxing, convenient, pleasant stay; and all those great things people say about Carlos? A vast understatement. This is a guy you want your daughter to marry, and then to live next door. Super delightful and genuine individual who does everything to make your stay a brigh…

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t, sunny, and great one. - We stayed in this villa in April 2013. First of all we would like to thank Carlos. Very helpful administrator! He solved very quickly all the problems. Nice villa, good view, all what you need is car to see all the beauties of Tenerife. Kitchen is fully equipped! Villa has 2 bathrooms and 3 toilets. We had villa Nr. 32 with WiFi!!! Own garage!

Location and accommodations. Willingness to help out and accommodate problems. - The location is excellent, the staff are great and the hotel is lovely

We have stayed there often in the past and really like the warmth and professionalism of the staff - Just about everything

The staff were extremely helpful and very courteous, nothing was a problem. The entertainment program was excellent with a different show every night, daily activities, and mini-disco for kids most nights which our son loved. Our room was clean, including carpets which looked reasonably new. - Breakfast was wonderfull.Pools ware big and beautifull…

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Location was great, lovely rooms, very good size, especially loved the bathroom which was very large with a separate shower and bathtub. Also loved the sea view. Very freindly staff - Staff were friendly and helpfull

Good price vs. quality ratio. Very good positioning: a stone’s throw away from restaurants & terraces + beach across the pedestrian path next to the hotel. The room was ok, clean, „up to date” furniture. Good breakfast. Bottom line, we recommend it and it is to be taken into account for a future trip to Tenerife. The wi-fi is available in the …

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lobby and on the beach next to the hotel (not the most important thing on a beach, but sometimes can be a + ;) ). - the previous reviews i have read mention the hotel is very dated i can say the the hotel is quite the opposite. the hotel was very clean and the up keep of the hotel was very good. Around the pool area was always spotless plenty of sunbeds never had to get up early and make a made rush for them. The restaurant always had a good choice, only problem was if you turn t up at the wrong time sometimes the food was cold but overall had a pleasant holiday.

We only needed a room for a couple of nights near to the airport after our holiday and this place was perfect - we could watch the planes taking off and landing from our balcony which also overlooked the golf course. It may sound like this could be very noisy but we didn't find it intrusive & it was something to watch while we had our breakfa…

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st! . The apartment facilities were good and the very large double bed was wonderfully comfortable. We weren't there long enough to enjoy the many - Everything was clean, staff were very friendly and the apartment was very spacious and equipped with everything you could need-a true home from home. The maids were constantly cleaning, changing beds and towels, all communal areas were immaculate and the resort was very peaceful. In in all Tenerife Country club is amazing.

From the champagne welcome on our arrival all the staff were smiling and friendly. The room was palatial with a large balcony views of the sea and the mountains.Cleaning was everyday and excellent standard. The restaurant was excellent,broad range of foods.Andres our waiter was wonderful a Five star treatment. Entertainment was excellent most nigh…

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ts.The pools were clean and easily accessible. Underground car park great security factor! Had a great 70th Birthday here, fabulous. - The hotel was wonderful. The h/b was buffet which put us off at first but upon our first visit we found the selection was jaw dropping and the quality was first class. The staff couldn't have been any more helpful or friendly. We spend most of the time around the pool but ventured for the short walk to playa del duque which is lined with glorious restaurants for lunchtime snacks with views to die for. Woukd thouroughly recommend.