staff were very helpful and friendly, room was clean, if maybe a little tired looking, the lobby bar is nice and friendly, the prices are not expensive the food at the bar was good and value for money, breakfast was good with a mixture of western and Asian so something for everyone , all in all I would recommend this hotel to others , and this wa…

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s my 3rd time at this hotel - Staff very helpful and friendly,room was clean and tidy, buffet breakfast was good there was something for everybody, a mixture of asian and western food, price wise very reasonsable, price of drinks at the bars was not all that expensive, all in all a good place to stay would definately stay again and recomend to others

I have stayed in Gayana Eco Resort three nights of the most beautiful nights on my trip to Malaysia and the fact that I found tranquility and comfort, privacy and welcoming and good reception as I had the honor to meet with Mr. Thomas, director of the resort and thank him for his efforts in the establishment of a center marine biologist do not fo…

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rget all the staff at the resort and tell them thank you and thank you and thank you The fact that I found myself in the second house Very wonderful - The villa is spacious and comfortable. A bit expensive, yet it is okay. Convenient for snokelling. The facilities and service can be improved. E.G. utensils should be provided when serving the fruits; no rubbish bin is provided in the pantry area. Even we called the housekeeping for the utensils, the request was unattended eventually.

Very central location, very helpful friendly front desk staffs,just to name a few-Grace,Susan,Kim.....We just finished our tour from Thaland,Singapore and West Malaysia,this hotel room by far was the best. Modern,Clean,great bathroom,enjoy the shower space,comfortable bed and pillow,our rooms just was so inviting that you want to stay more days.Br…

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eakfast was great with very attentive staffs. Almost forgot to mention that we did'nt know how to use the room safe, so I called and within a minute a - I stayed at Horizon for 3days during my holiday to Sabah recently..There's nothing we dont like about this hotel, our stay was worth it..I Wish we could stay a bit longer at Horizon..The view is breathtaking, the staff is very helpfull, we get our room (with sea view) as per requested in the booking and they even upgrade our room to deluxe king as i've mention in my booking that we were travelling with our baby and it's foc..i will surely stay at this hotel for our next visit to Sabah..This hot

I liked the spacious rooms with pleasant views of the green forest and the friendly and helpful staff. The General Manager was approachable and she was very friendly. We were not charged for an extended check out as we found out when it came to settle our bill. The IT Manager went out of his way to help us with our queries regarding shopping for …

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a smart phone. Of course to be able to have wifi made a lot of difference to my stay. We used the excellent shuttle bus many times. The Breakfast spr - The staff being a very helpfull n friendly..same goes to the facilities inside the room & it is very comfortable I'm satisfied with it..easy to go to the nearest shopping mall just by 5min walking.Love this hotel!!!!

Excellent facilities, good location and value for money - location and staff.

Cleanliness Good and friendly staff Good toilet that work - everything

It was a very relaxing resort set in beautiful grounds. The food was amazing. - We liked special the choices of restaurants and the excellent quality of the food. Also the setting of the whole complex is excellent

Rasa Ria is not a cheap resort but it is a lovely one. The rooms were well thoughtfully designed for the traveler - for once the room lighting was such that you could actually see in the room. What I liked the most about Rasa Ria was that some activities were included in the room price such as kayaking and sailing. The restaurants were also reason…

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ably priced. I didn't get the feeling that I was always putting my hand in my pocket. The Orang-utan sanctuary was an added bonus. - I have been to many 5 star hotels but this is definitely one of the best for a family vacation. It has two wings - Ocean wing and Garden Wing. Both have a beautiful pool. The garden wing pool has a very nice slide for the kids. There are 3 restaurants which serve really nice food. We wanted to extend by 1 day but there was not a single room available!

Nice staff, Nice room, Nice parking service... The staff is so nice and helpful, good location for shopping and food, and they had reserve a parking for us, when come back from other place, can park directly, room very nice compare with many KL 4 or 5 star hotel...Excellent!! I'll be back~~ - Very good for shopping as it is just located beside 1…

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Borneo. Staff are friendly and approachable, and the room rates are reasonable.

The staff always made sure we had all we needed. The resort's private beach is exquisite and has a snorkeling trail for its clients. They also have a nice trekking path with a nice view of the tropical forest (an employee will take you there complimentarily). The spa was amazing as they have well trained professionals taking care of you. The shutt…

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le boat runs pretty much on demand and is very convenient to go to the other resort (Gayana) or Kota Kinabalu. There are wild animals such as monkeys, - Very friendly and helpful staff. The location is fabulous and away from the hustle and bustle of town, very relaxing ambiance. Food is very good quality and plentiful. These people care about guests having an enjoyable time at the resort.

Nice hotel with clean & comfortable room. On a separate note, I had a bad experiecned with one of the front desk staff while I was talking to her to complaint that my air cond room was not working when I came back from dinner somewhere at 11pm. I couldn't continue to talk to her as she was being rude to me . However, I have to say great job to…

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the Manager for taking over to entertain me & has given me a better room with great hospitality. The next day once I am back from work a lady man - Love the furniture and atmoshphere of the room. Warmth, luxury, and all promised on the images seen was there. Reliable and consistent services just like other Novotel Hotels Chains brand we expected. Special mentioned to staff here Mr. Rasdy, he was helpful and well-spoken - at least he tought us to speak Borneo language! Trima Casheh

Simple but very nice and convenient hotel. I also liked the outdoor cafe in the entrance area. - Free internet services, fairly good location

Convenient location. It's in the city area, and easy to go anywhere in the city by foot. There's a big seafood restaurant in Asia City, a shopping mall, within 5 minutes' walk across the street. The room is spacious, clean and well equipped. The staff are also friendly and helpful. - They provide us a room just as what we had requested during bo…

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oking the room. It is pretty close to fish market where you can enjoy fresh grilled seafood. - Within city centre. Walking distance to shopping centres & restaurants - many choices. Good breakfast, fair menu/choices. Great stay. Value for money.

Great for kids of all ages, beautiful lawn down to the beach, swimming pool (x2). Great buffet breakfast. They have a boat for snorkeling trips to the islands. All in all a very pleasant affordable base to explore KK and surrounds. - Good location and away from noisy, enjoy the facilities and breakfast in hotel, easy to take bus or taxi to the …

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down town.Many thanks to Azura and Irin in front desk. And the girl serve breakfast in restaurant, Hope to stay again.

Staff were friendly. Our children were upgraded to an executive room free of charge. Our room was lovely with a view of the pool and the sea. - The facilities are pretty good.

Even though it is an apartment but they do daily housekeeping which I do not get when renting apartments in other places. This gives me a good feeling everyday when I come back from touring outside ... Clean room with clean towels. And the facilities is as per what it's stated in the website. Very good and satisfying. - Excellent! a very good pla…

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ce when away from your home,staff so nice,facilities are well cared, very clean and air condition works well.My family really love our stay and would consider coming back sometime and stay longer..Keep it up ! More power!

This is my 2nd time staying at this hotel. Previously it's known as Myne Hotel. Located within Warisan Square where you can find everything here. Centerpoint is just beside this hotel and Waterfront just a 5 minutes walk from hotel. - staffs are very helpful and friendly. Room are comfy and clean. The most important thing is the strategic locatio…

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