Australia

Hibiscus Resort And Spa

18-22 Owen Street, Port Douglas 4877

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Hibiscus Resort And Spa ★★★★Recommended18-22 Owen Street (Port Douglas) 4877Show on map

Exceptional 126 reviews 8.3
The boutique-style Hibiscus Resort and Spa features spacious suites and tropical gardens only 300-metres from Four Mile Beach. The tropical-themed accommodation each feature a balcony offering lovely pool and garden views There is a great selection of large open-plan studio accommodation or spacious one-bedroom suites available, many of which have a spa bath. All include an outdoor dining area overlooking the property. Guests can relax by the hotel’s pools or enjoy a massage or treatment at the Hibiscus Spa. The Hibiscus Resort & Spa is a couple of minutes' walk from the main shopping area in Port Douglas Village. It is an ideal base for exploring the Great Barrier Reef and Daintree Rainforest.
Rooms
41

What people say

the staff were great especially Emma at reception. the spa was amazing, very serene and relaxing and my massage was bliss. location is great, a street away from shops and cafes. loved the torch flames throughout the resort. Excellent stay. Very clean and spacious apartment. Would stay again.
all reviews The hotel was in a lovely quiet location.Loved the pool. Very pleasant ,great location very helpful staff. Pool area was good. Breakfast. Pool. Pool, spa bath. all was great. sometimes the hot water would not be as hot as i'd like. My friend is a smoker & felt having to leave the room when there was an outside balcony which most hotels let the smokers use was a bit inconveinient.People who were smoking made quite a bit of noise out in the garage below us. There was no visible signage for the hotel.We drove up & down for a while till we saw numbers before we figured out where it might be.I was on my way to ask when I realised I had arrived at reception. Very poor pillows we both ended up with stiff necks in the mornings. The view from room was onto other rooms. Not great. Spa closed early. No staff on reception. Bed was not comfy. rear pool needs some TLC edge tiles around the pool and fountains into the pool not working.

Online Booking Hibiscus Resort And Spa

Amenities at Hibiscus Resort And Spa

Transportation

Shuttle Service (surcharge), Shuttle Service, Parking garage, Car Rental, Bicycle Rental, Airport Shuttle (surcharge), Airport Shuttle, Airport pick up, Airport drop off

Services

Wi-Fi/Wireless LAN, Tour Desk, Shuttle Service (surcharge), Internet Services, Free Wi-Fi Internet Access, Airport Shuttle (surcharge), Airport Shuttle

Safety features

First aid kit available, Access to health care professionals

Pools and wellness

Swimming pool, Swimming pool, Spa/wellness packages, Spa facilities, Spa & Wellness Centre, Pool towels, Outdoor Swimming Pool (all year), Outdoor Swimming Pool, Neck massage, Massage, Jacuzzi, Heated pool, Head massage, Hand massage, Full body massage, Foot massage, Fence around pool, Couples massage, Body treatments, Beauty services, Beach umbrellas, Beach chairs / loungers, Back massage

Physical distancing

Contactless check-in/check-out, Cashless payment available

Miscellaneous

Wheelchair accessible, Toilet with grab rails, Rooms/Facilities for Disabled Guests, Non-Smoking Rooms, Key access, Fire extinguishers, Family Rooms, All Public and Private spaces non-smoking, Airconditioning

General

WiFi everywhere, Terrace, Sun Terrace, Rooms/Facilities for Disabled Guests, Private parking, Parking on-site, Parking , Paid WiFi, Non-Smoking Rooms, Luggage Storage, Garden, Free Parking, Family Rooms, Express Check-In/Check-Out, All Public and Private spaces non-smoking, Airconditioning

Front-desk/reception area services

Tour Desk, Ticket Service, Safety Deposit Box, Private Check-in/-out, Luggage Storage, Invoice provided, Concierge Service

Food & Drink

Restaurant, Breakfast details, BBQ Facilities, Bar

Entertainment and children services

Strollers, Book/DVD/Music library for children, Board games/puzzles, Babysitting/Child Services

Common areas

Terrace, Sun Terrace, Outdoor furniture, Garden

Cleaning services

Laundry, Dry Cleaning, Daily maid service

Business facilities

Fax/Photocopying

Activities

Spa & Wellness Centre, Snorkelling, Outdoor Swimming Pool (all year), Outdoor Swimming Pool, Massage, Horse Riding, Golf Course (within 3 km), Fishing, Diving, Cycling, Canoeing, BBQ Facilities

About the Property

Featuring free WiFi, a year-round outdoor pool and a barbecue, Hibiscus Resort And Spa offers accommodation in Port Douglas, 400 metres from Marina Mirage. The resort has a terrace and views of the pool, and guests can enjoy a drink at the bar. A flat-screen TV and DVD player, as well as an iPod docking station are provided. Some rooms include a seating area where you can relax. Each room is equipped with a private bathroom. Superior rooms have a spa bath or a hot tub. Bike hire and car hire are available at this resort and the area is popular for golfing. Guests can enjoy various activities in the surroundings, including horse riding, snorkeling and diving. Macrossan Street is 200 metres from Hibiscus Resort And Spa, while Four Mile Beach is 1.8 km away. Cairns Airport is 53 km from the property.

Important information to guests

Please inform Hibiscus Resort & Spa - Official Onsite Reception & Check In in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian. Please note that there is a 1. 5% charge when you pay with EFTPOS, a Visa, a Mastercard, or a Credit Card. Please note that there is a 3. 5% charge when you pay with an American Express. Please note that if paying by cash, this property requires a refundable cash deposit of AUD 200 and a copy of your photo ID upon check. Please note that housekeeping service is only offered mid-stay for stays of 8 or more nights. Please note that the majority of the units can only be accessed via stairs.

Hibiscus Resort And Spa Policies

Check-in

14:00 -

Check-out

- 10:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Diners Club, Eftpos, MasterCard

Cancellation Policy

If cancelled up to 7 days before date of arrival, no fee will be charged.
If cancelled later, the first night will be charged.
In case of no-show, the first two nights will be charged.

Children and Extra Bed Policy

All children are welcome.
All children under 3 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged AUD 25 per night per person for extra beds.
Maximum capacity of extra beds in a room is 1.
Maximum capacity of babycots in a room is 2.

Deposit Policy

No deposit will be charged.

VAT and city/tourist taxes

10.00 % VAT is included.
Service charge is not applicable.
City/tourist tax is not applicable.

Internet

Wi-fi is available in the entire hotel and costs AUD 7.50 per hour.

Meal Plan

Continental breakfast costs AUD 15.50 per person per night.
Full English breakfast costs AUD 22.50 per person per night.

Parking

Free private parking is possible on site (reservation is not needed).

Pets

Pets are not allowed.