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Park Lane Mews Hotel Reviews
2 Stanhope Row, Park Lane (London) W1J 7BS

These reviews are submitted by guests who stayed at Park Lane Mews Hotel. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very convenietly placed in central London in a quiet street, Staff very helpful and pleasant. Within five minutes walking distance of Green Park Tube. It was recommended to me by a friend.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location of the hotel was perfect, hotel facilities very good.


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 4 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Atmosphere of a small luxury hotel in a great location


Staff: 4 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 5 Comfort


Staff: 4 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 5 Comfort


Staff: 4 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 5 Comfort

convenient location - reasonable price


Staff: 5 Staff Clean: 4 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

So central in the heart of Mayfair

the bathrooms are a little small


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Location and good breakfast


Staff: 4 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 4 Comfort

clean.

room was very small. street noise. noisy hallways. staff was generally helpful, but could have been more responsive on a couple of points but seemed overtaxed at moments (e.g. during a phone call to the concierge re: a theatre inquiry, we were forwarded to a neighboring hotel's concierge, who didn't understand why we were forwarded to him, which was embarrassing).


Staff: 4 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 3 Comfort

small room


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Speed of check in, and check out


Staff: 5 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 5 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

The position og the hotel was very central and easy to use


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 3 Services Comfort: 4 Comfort

the hotel staff were friednly and helpful, the hotel is nice comfortable

the only thing I did not like it was the air condition was working properly and the toliet flush was not working at all i satyed three night until it was fixed on monday the hotel staff offered to me on the second night another room becuase the first night the hotel was fully booked, anyhow when i moved to the other room i could not stayed because the air condition was not working, left was not w


Staff: 5 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Very friendly staff, quiet rooms and no disturbance from other guests as hotel is small. Good firm beds with decent linen. Will definitely return.

Room a little too warm and furnishings a little tired in bathroom but clean and comfortable.


Staff: 5 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 5 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

the receptionist was very nice and helpful, made me feel comfortable immediately


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 3 Staff Clean: 4 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 4 Comfort

Very central located for the purpose of my trip.


Staff: 5 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 3 Comfort

staff very helpful and friendly. lounge area very comfortable

double room was smaller than expected


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 3 Services Comfort: 4 Comfort

Good central area with choice of restaurants. Quiet position. Comfortable and clean, personable staff and welcoming public area

Heating did not work in room and took 3 attempts to get alternative supplied.


Staff: 5 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 4 Services Comfort: 4 Comfort

The hotel was well situated in central London with easy access to the destinations that I needed


Staff: 3 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 3 Services Comfort: 5 Comfort

It is a nice small hotel where the main bedrooms if small are nicely fitted out

The tried to pap me and my colleague off with an apartment round the corner from the hotel. it was cold and not fitted to anything like the standard of the hotel rooms


Staff: 5 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 3 Comfort

Location and the friendly and helpful staff


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

staff helpful, friendly, responsive. flexible about room occupancy permiting additional bed in room for our child. its proximity to knightsbridge. good value.

carpets look tired, heating not adequate requiring additional electric radiator.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

The location


Staff: 5 Staff Clean: 3 Clean Value for money: 5 Value for money
Services: 3 Services Comfort: 4 Comfort

Excellent location for Central London. Buckingham Palace, The Mall,Leicester Square, Oxford Street, Picadilly Circus and Covent Garden.Also the room is back from the main street and very quite for London.

The room was quite small and there were a few hairs in the sink and onthe side- only minor issues.


Staff: 4 Staff Clean: 4 Clean Value for money: 5 Value for money
Services: 3 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

location


Staff: 4 Staff Clean: 5 Clean Value for money: 3 Value for money
Services: 4 Services Comfort: 4 Comfort

Very convenient location


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Its convenience


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

small and classic

no bar


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 3 Comfort

the reception area was lovely, staff very friendly

the room was too hot, even with the air con on it was too hot


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 5 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 3 Services Comfort: 4 Comfort

Location. Friendly staff. Clean hotel. Daily room cleaning.

We stayed in an apartment and had to have a hotel staff member unlock our building each time we returned to the hotel. It would have been more convenient if we had been provided with a key to the building.


Staff: 4 Staff Clean: 5 Clean Value for money: 3 Value for money
Services: 4 Services Comfort: 4 Comfort

Its location and warm welcom by the hotel staff

Yes, The elevators doors sound. And hotel should provide a Baggage store.


Staff: 5 Staff Clean: 3 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 3 Comfort

the close proximity to other hotels and small resteraunts in the area,


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

The receptionist communication


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Although the staff were very friendly it was like a Mayfair version of faulty towers.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Location

Lack of free television chanels (only five was available)


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

It was all fine

The booking stated a large room with Queen size bed - it was a small room with a normal double bed.


Staff: 4 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 5 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 2 Services Comfort: 4 Comfort

Very pleasant staff

Food - this was not as described on menus (e.g. salmon waldolf salad was salmon with a bit of lettuce and some tomato and nothing else) and food was also not always well cooked (steak was overcooked). Also steak ordered was for a very young child (so naturally very small) with small portion of chips but full adult cost still charged - this was disappointing. I would reccomend hotel but not restaurant


Staff: 3 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 3 Services Comfort: 4 Comfort

Convenience of location

Lack of TV channel options-no sports esp. Room service very poor. Ordered hot food after arriving only to be disappointed by the unavailability of hot food after 10pm-this was not mentioned on the room service menu. Breakfast never arrived at all-I had to miss breakfast. Dinner order took 1 hour 20 mins. Staff lied that restaurant was full when in fact it was empty at 8.30 when order placed, etc.


Staff: 4 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 4 Services Comfort: 4 Comfort