comfortable surroundings, ease of access to public transport, pleasant and helpful staff
I expected that breakfast is quite simple in England but this hotel served various dishes(buffet style) to me. I'm very happy.
The Location is fantastic and also the internet access in the loby
Really friendly staff Good ameneties especially for a single person
The hotel was wonderful! The staff was great, the room clean, and the breakfast was especially good. Great location!
Quite centrally located and staff was excellent.
Rooms were quite noisy.
The position and the cleanliness of the hotel
excellent service, very friendly.
the hotel staff were very helpful and friendly, nice location
Very good value for money
Pity you have to pay for internet access in the room
great service and lovely pool
the sauna, the different facilities (swimming pool, left luggage, internet,lift ), the breakfast (buffet), the access by buses from the hotel to king's cross and bond street, the kindness of the staff, the cleanliness of all the hotel
the swimming pool is cold. It's very diificult to use it when it's cold outside and after a sauna
Everything was good. For the price this is a wonderful hotel. Excellent breakfast, nice clean rooms and friendly staff
All good, much better than the Blakemore Hotel next door
Excellent value for money
Very friendly staff. Wonderful breakfast. Great price. Better than the Blakemore hotel next door!!
relaxed atmosphere
The hotel is very conveniently situated, only a 5 minute walk along Bayswater road to Queensway tube station. Staff are all very charming, helpful and the breakfast service was excellent. Bedroom was very quiet, comfortable, not a large room by any means but all you need is a comfy bed, clean, functioning bathroom and high cleanliness standards.
It is a pity that they do not have a bar fridge in this room. I don't need it stocked with things, just for personal use. Sometimes pleasant to have a few items for use with the supplied cup of tea/coffee.
The staff were very pleasant and helpful. The rooms, although small, were nice and warm and everything worked that was supposed to.
The "hot" breakfast was not very hot!!!
Location and price
Noise from the tube line outside my room
The staff was very kind and the pool and sauna were fantastic. The room was good value for money.
Overall very goog,
Carpets could be cleaner and wifi should be free
Good location. Good breakfast and general pleasant ambience. I liked the multi cultural mix of guests and staff
It was lacking a bedside table between the beds which proved difficult for the person in the affected bed ( specs, drinks etc )
The Kind Gesture leaving a bottle of wine as we were celebrating our Golden Wedding
Only complaint the room was exceptionally hot we had to use the electric fan
I enjoyed the friendly staff
It was fine - but I was in and out so quick I didnt have time to take itall in.
The location,cleanliness and the pool. Also great breakfast.staff were very friendly and helpful.
good clean hotel and excellent staff
The open friendly atmosphere and cooperation from the staff. The breackfast was also excellent value and suited all tastes, well done. I would deffinately consider staying at this hotel in the future.
the staff were extremely friendly and accomodating. as we were Americans traveling abroad we really appreciated their kindness.
just what I mentioned above.
Location
The breakfast buffet was very nice. The selection of food was good and a great way to start a day of sightseeing. The room was well appointed and clean. Very nice for the price!