Grosvenor Kensington Hotel Reviews
2-10 Harrington Road (Kensington) SW7 3ER

These reviews are submitted by guests who stayed at Grosvenor Kensington Hotel. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Its proximity to the south kensington tube station, its value for money. It was extremely clean and the staff were very pleasant.

It got very hot in the rooms and in the coldest days in january (when it was snowing) we had to lie on top of our beds in our underwear with a fan blowing on us!!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The breakfast, staff, location, everything, the hotel was great.

It's shocking there are still hotels charging guests for Internet access while even McDonalds is offering free. Even more outrageous is charging 5GP for a single hour. The costs to maintain this kind of infrastructure are really low it does not justify this kind of price.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I particularly liked the situation of the hotel to the tube the museums and The Royal Albert Hall which was why we chose it .The choice for breakfast is excellent and although it says continental breakfast there is bacon ,scrambled eggs ,sausages ,mushrooms, beans various meats ,cheese ,cakes ,tea ,coffee ,juices etc.

My wife has stayed at this hotel 3 times it was my first time .The only thing we did not like about it was the bacon at breakfast .It was hard and it was the same each time my wife has stayed there .


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

A Great Big Spacious bedroom


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Plenty of room, great location. Everything worked seamlessly


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

brekfest, location, room, staff


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

close to tube, and in central london price


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Delighted with the large room we were given. Breakfast excellent and staff friendly. Superb location near museums and underground


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Quality of room and price


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

shopping and see a show and sight seeing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff friendliness, next to tube, comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We had a great time at this hotel. We booked the hotel as it was so close to the royal albert hall and was a little concerned about the some of the negative reviews the hotel got. (old,need of refurbishment etc). But this hotel was the best we've stayed in london for the price. 1. Its right outside south kensington tube. 2.lovely building 3.good breakfast 4.clean 5.large rooms 6.good bar


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location of hotel was very accessible to the underground. The breakfast was excellent and the staff were very friendly and courteous.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

comfort of room and good breakfast


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

location was good. staff very friendly , room excellent, breakfast good.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Spacious room, very clean, comfortable chairs and bed, plenty ofdrawers/hanging space, good breakfast. Very quiet. Everything necessarywas provided including a comb.

We would have appreciated bbc news rather than American news. Freeview?Not keen on pop music at breakfast - something neutral? Pillows ratherhard - woke with a stiff neck.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The proffesionalism of the staff made it a joy to stay in the Grosvenorhotel.We intend staying there in 12 months time


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the breakfast

traffic noise


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

access to underground and city

the bed squeeks a bit


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The friendliness of all of the staff

The TV is too low down for watching whilst in bed.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

excellent value for money. On a very minor point, the hotel provided excellent coffee/tea making machine and real toasters at breakfast!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

helpful and friendly staff also clean facilities

all okay


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

location and price


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Convenient location, reasonable room size, very clean, and very nice staff. Amongst the best I have experienced in London.

Noisy rooms, and you do need to keep thw window open for fresh air.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Convenience to tube station and attractions. Pleasant, helpful staff. Excellent and beautifully presented breakfast


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the location is fantastic 2 minutes walk from all the main museums and 5 minutes to the royal albert hall.

we had a visiter in the night a small cockroach in the bathroom even though the room was spotless.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff were pleasant and welcoming. The room was comfortable and the breakfast excellent. The hotel was very conveniently situated for tube and other facilities.

It could do with a lick of paint and the shower was a bit tricky to start with but fine when you got used to it.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff and everything

Shower was quite small


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

we thought this hotel was in a very good position for the underground and quite a few of the big attractions


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very convenient location, good value.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff were pleasant, helpful and efficient. Room was clean and comfortable.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

clean and comfortable, excellent breakfast


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The hotel was very good. Excellent location. The staff were very frendly, but sonday in the morning /the breakfast time) the staff was very very unfredly. He was a boy, I did not remember the name. He was in the breakfast room.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff where very friendly and helpful, the hotel is to a very high standard and the health suite was very relaxing.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

1. we had a great room for the price. Relatively speaking, 75 pounds per night is a good price in the Kensington area. The breakfast was enjoyable; the staff very helpful; and the location near the tube was excellent.