friendliness of staff , spacious rooms , swimming pool , sumptuous breakfast ( included in price !! ) - when we got there we got a room that was cold,there was no light in the corridor outside the room,and the telephone was broken. After a chat with the hotel manager we got a very good room . Though all that took almost an hour (evening) while we... what people say » were very tired and that was the time we planned to spend in the swimming pool,which was closed by the time we got arranged in our room.