Excellent! Magical! Astonishing! I must say that I have visited many hotels in my life and i don't remember having stayed at a more cosy and pleasant hotel. The service was outstanding, the food even better, the rooms are massive, and very home-like. The spa area is big enough and very beautifully designed - the swimming pool is warm - as opposed t... was die leute sagen » o the rest of the hotels in Bansko. Don't be fooled! there is no comparison with the other hotels whatsoever! Pure affordable luxury! -
Absolutely great friendly staff, Eva can help you to arrange everything, Mario can assist you at any time, Via does fantastic Balinese massage and everyone else is just as wonderful. The hotel has a nice atmosphere, very cosy bar with a fire to relax after a ski day! Also hot jacuzzi outside was very nice. The room was spacious and quiet. Breakfast was good. Shuttle bus runs every 15 minutes to take you to the gondola and back. On the whole my stay was extremely pleasant!