Fraser Suites Sydney Reviews

488 Kent Street (Sydney) 2000

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The view across the city was nice, amenities and location were good. The pool was fantastic.

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Everything :-)

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Everything

Nothing

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We do like location, it's very near the center but still no so croud

I dont think they're really 5 stars, didnt like bathroom, shower with not closing door, water was everywhere.

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Room was lovely and the facilities were great

There was no information in the room about anything around the area or anything that the hotel offered. I had read previously that they had a dvd library and when I called reception they were shocked that there was no information in the room. Reception were helpful but it should have already been there

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The rooms were well appointed, staff friendly and helpful.

On the last day I needed to extend my 4night stay to 5 nights - I was disappointed to find no consideration was given to applying a cheaper rate considering the room was vacant. The fifth night was very expensive!

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The view and the position are fabulous.

Room was a little smaller than I like.

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Everything

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Spacious appartment with good facilities

Television was not well tuned and some stations were omitted

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Food

Return of Bond not yet received

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Desk service and attention to detail

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Beautifully appointed from entrance through to room. Class establishment

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Close to everything, within walking distance to Entertainment Centre, Chinatown and Darling Harbour

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The view from our room 4107 was absolutely fantastic! they had run out of rollaway beds ,but made up a bed for our daughter in the lounge which was just perfect for her to stay with us for a couple of nights.We loved your apples and the friendliness of all your staff even the cleaning ladies. We also loved the pool ,spa and sauna..Thank you for everything.

nothing

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Everything. The check in was speedy and efficient. The staff very helpful and friendly. The room was great and the breakfast exceptional. Fraser Suites Sydney will be our preferred choice when we visit Sydney

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Friendly staff

Room is very small and not clean - this not even 4 stars

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Everything, staff were so friendly and willing to check us in early. We wandered around the city while our room was being prepared. Our whole stay was very smooth, no hick ups just an easy stay.

Breakfast only served until 1030, needing a sleep in and having to drag your self out of bed is not a winner.

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Location Staff Room

Having to pay a $300 bond on top of the room price.

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All of it , spacious, great staff, accessible to restaurants and shops, comfortable.

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Location, facilities, staff were very helpful.

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My partner and I have stayed a few times and we love it. This year the staff at Fraser helped me propose to my girlfriend. Everything ran smoothly, and I very much enjoyed my stay, I will recommend it to anyone, and you'll definitely be seeing me again.

I'm not sure if the complimentary bottle of champagne was charged to my account, and the spa had way to much chlorine in it. But don't take this as a negative, still loved my stay

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Loved everything

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Spacious room, very clean and well-appointed, helpful reception staff

nothing comes to mind

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I have lived in Aus for five years, this time , just come back for travelling, because need to stay for one week, so i choose this apartment hotel. The location was good, near the Myer , David Jones, China town and the most attractions. And the room equipmented with all the things you need, just like in you home. so i recommend it to the people who will have a long stay in Sydney

The view are not good

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Quiet. Opening windows spacious desk area kitchen area beds very comfortable great location

Sofa uncomfortable

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From the moment I walked in, I fell in love. I was kindly upgraded to a better room which was just too kind. The room was clean and new. And that location is not even fair... Fraser Suites has everything going right. Hopefully I'll be back soon. Thank you

My stay was too short.

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location

I though the breakfast area was small and lacking staff. There was only 2 staff so the service was diabolical. Except better

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peace and quite, great views very clean and well kept

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Rooms where quite small, check in and check out was longer than I thought it should be. other than that it was ok thanks

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very comfortable, even the studio is a good size especially if only staying overnight. good location

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Staff

Furnture/fittings shabby Quite small

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Clean, great location

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The pool; the location; the comfy bed; room facilities and layout and design.

Housekeeping did a pretty average job of servicing the room; lack of variety on the room service menu; the staff member who answered the phone when I rang to ask about parking was quite rude.

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Responsive and helpful staff, free central location, clean and elegant facilities, free internet

Lack swimming pool and restaurant

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The room. Very big, with living-dining space, and an open kitchen.

Nothing at all.

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The upgrade!!!

For some reason no one answered my phone calls when I tried to ring many times on arrival.

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Mostly everything

Little pricey!

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Well appointed rooms and very comfortable.

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Within Walking distance of Darling Harbour and shopping area, such as the Queen Victoria building, Westfield, and etc.

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-Free Wifi -Equiped with personal kitchen

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The apartments are always good quality

Had to request bond refund 2 days later, for a 5 star property this should be returned upon check out

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The bed!

The staff were either too friendly or not friendly enough. They need to find a balance.

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room lights very dim

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Size of the rooms

Staff weren't exactly helpful, didn't even offer to park my car or. Retrieve my car, quite snobbish , a shame as I have worked in hospitality for 25 yrs.i tip where ever I go, I didn't at frasier

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The pool and spa and rooms.

The attitude of one breakfast staff. I assume because I wasn't dressed well the young lady at breakfast seemed to distrust me and my daughter.

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location, nice design hotel

dirty carpet, dusty.

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The location, the rooms, the view.

we had a little trouble with people coming home late at night and being allowed ascess

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View, Location, Security

Staff were unclear at check in and check out, not the most helpful staff in the evening when the key for the room/lift was inactive.

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I enjoyed the convenience of the location

Service provided from reception. I am a young person who was staying with my partner for one night to attend a function in the city. I felt as though my youth was prejudged and was given the impression that the staff at the front counter did not think I could afford to stay at the hotel and that we were only staying to have a dirty weekend.

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Good location, clean and modern design.

Can be noisy. I was very annoyed when housekeeping knocked and enter the room at 8.30am! This is unacceptable! About 10 minutes later, housekeeping knocked on my neighbour loudly and also disturbed that guest!