Pointe Hilton Tapatio Cliffs Resort in Phoenix, USA

Surrounded by the desert landscape of Phoenix's North Mountain, this all-suite hotel offers luxurious amenities, enjoyable activities and delicious dining options for an unforgettable holiday. Pointe Hilton Tapatio Cliffs Resort features the Falls Water Village, the perfect place for family fun. The Village boasts 3 acres of swimming pools with waterfalls and a 42-metre waterslide. Relax in one of the private cabanas while sipping a refreshing drink from the Cascades Cafe. Play a game of golf at the Hilton Pointe Tapatio's 18-hole championship golf course, Lookout Mountain Golf Club. Enjoy a friendly game of tennis on the lighted tennis courts or work out in the state-of-the-art fitness centre. After a day of playing golf or swimming in one of the hotel's 8 pools, relax with a massage at the full-service Tocaloma Spa & Salon. The resort offers multiple dining choices on the property. Guests can savour American cuisine with Mediterranean influences at the 4-diamond Different Pointe of View restaurant, which also boasts an extensive wine cellar. Pointe In Tyme serves a variety of traditionally grilled American cuisine, while the Lobby Bar serves coffee and a selection of pastries in the morning.

Rooms: 584
Address: 11111 North 7th Street, Phoenix 85020 Show on map

What people say

Worth the extra $20 a night for room with a view. More privacy and the scenic view was beautiful. It was a quick 30 minute car ride to downtown Phoenix. The shuttle service around the resort was very useful and made traveling to the pool and workout centers much easier considering our room was on the edge of the resort and on the hill.

all reviews

This is a very well equiped hotel for a relaxing holiday but well located to do day triips both short and long. Food is great and staff go the extra mile. Great location a bit removed from the hustle and bustle of Phoenix; excellent family friendly pools, food experiences and rooms. beautiful scenery, with nice rooms and the food was good. The staff was very friendly and helpful. I would go back again. Very nice ambiance. The concierge (who'smorigiy from Pittsburgh) was really friendly and nice to talk to. Comfortable accommodation; friendly and helpful staff; goos food at 'pointe in thyme' restaurant. Just lovely. We all loved our stay and the staff is amazing. Coming back in 2 weeks. Enjoyed a wonderful stay with my sister. Pool was perfect way to end the day. Walk ability, golf, friendly staff, view from room, the room, food. Beautiful setting and the groundskeeping was incredible!. The View ,The pools, The grounds, Friendly Staff. Location. Golf. Pools. Food. the climate, and view on top. We loved all the pools. Hotel style. They have great pools for kids!. The kids loved the pool. The complex is huge and is very steep, being on the side of a mountain. The hotel offers golf cart transport due to the steepness. Our room had a loud engine drone from either airconditioning or hot water service that went on and off all night. No complaints---our new go to spot in Phoenix!!. We had to walk quite a bit, but I think if we had asked we would have had access to a golf cart to get around. If so, I think they should advise people of that upfront. A cockroach in the room, but with this heat & in the mountains they just live there. But our concierge was a really nice guy who came along with a spray against insects. Far from evrything else; bus to phoenix or scottsdale could take an hour; expensive cab ride to the airport; resort fee charges even if not using any of the facilities; restaurant could be crowded on weekends, but thre are no other alternatives. N/A. Cost, parking, hard to find much negative, couldn't decide if we are a young or mature couple. No microwave or Usable refridgerator. Poor lighting in rooms. Very poor lighting on walkways to rooms .... scary at night. Facilities are old and getting run down. Nothing. All hidden charges. Bath tub clogged up wouldn't drain! The bathroom faucet dripped all night! The carpets looked dirty!. Waiting for room, the it being not what I asked for, then having to move again. When told we could have late check out, next day was not honored. Having 2 other families book rooms and also have issues. Sewage backup in an adjoining building. Terrible parking. Staff rude.

Check-in Date

Check-out Date

Guests & rooms

Transportation

Electric vehicle charging station, Car Rental, Accessible parking

Shops

Souvenirs/Gift Shop, Shops in Hotel, Barber/Beauty Shop

Services

Wi-Fi/Wireless LAN, Vending Machine (snacks), Vending Machine (drinks), Special Diet Menus (on request), Room Service, Meeting/Banquet Facilities, Laundry, Internet Services, Free Wi-Fi Internet Access, Fax/Photocopying, Dry Cleaning, Daily maid service, Car Rental, Business Centre, Barber/Beauty Shop, ATM/Cash Machine on site

Safety features

First aid kit available

Pools and wellness

Waxing services, Water slide, Swimming pool, Swimming pool, Spa/wellness packages, Spa lounge/relaxation area, Spa facilities, Spa & Wellness Centre, Pedicure, Outdoor Swimming Pool, Neck massage, Massage chair, Manicure, Make up services, Jacuzzi, Head massage, Hand massage, Hair treatments, Hair styling, Hair cut, Hair colouring, Full body massage, Foot massage, Fitness Centre, Fitness, Facial treatments, Couples massage, Body wrap, Body treatments, Body scrub, Beauty services, Beach umbrellas, Beach chairs / loungers, Back massage

Physical distancing

Contactless check-in/check-out, Cashless payment available

Miscellaneous

Wheelchair accessible, Smoke alarms, Rooms/Facilities for Disabled Guests, Non-Smoking Rooms, Key card access, Heating, Fire extinguishers, Family Rooms, Elevator, All Public and Private spaces non-smoking, Airconditioning, 24-hour security

General

WiFi everywhere, Valet Parking, Terrace, Sun Terrace, Safety Deposit Box, Rooms/Facilities for Disabled Guests, Restaurant, Private parking, Pets Allowed, Parking on-site, Parking , Non-Smoking Rooms, Luggage Storage, Heating, Free Parking, Family Rooms, Express Check-In/Check-Out, Elevator, Different parking types, Bar, All Public and Private spaces non-smoking, Airconditioning, 24-Hour Front Desk

Front-desk/reception area services

Tour Desk, Safety Deposit Box, Newspapers, Luggage Storage, Express Check-In/Check-Out, ATM/Cash Machine on site, 24-Hour Front Desk

Food & drink safety

Delivered food is securely covered

Food & Drink

Wine/champagne, Room Service, Restaurant, On-site coffee shop, Kid meals (free/paid), Bar

Common areas

Terrace, Outdoor furniture

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay

Cleaning services

Laundry

Business facilities

Meeting/Banquet Facilities, Fax/Photocopying, Business Centre

Activities

Tennis equipment, Tennis Court, Table Tennis, Spa & Wellness Centre, Sauna, Outdoor Swimming Pool, Massage, Jacuzzi, Hiking, Golf Course (within 3 km), Fitness Centre

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A valid credit card must be presented with a matching government-issued photo ID upon check-in for incidentals. Guests may also pay their deposit in cash. Contact the property for more details. Service Animals are permitted. There is a daily resort charge that will be added to room rates. All guests are responsible for paying this daily charge. It includes: Basic guest internet access (up to 2 devices) 800/local calls Complimentary valet parking Tennis court time for two people (1 hour) Driving range privileges for two people (1 hour) Complimentary use of guest laundry facility 20% off selected spa services. "Please note the golf course will be closed beginning Sept. 25 for overseeding and will reopen on Oct. 12 to cart path only through Nov. 2, 2023".

Check-in

16:00 -

Check-out

- 11:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Diners Club, JCB, Discover, MasterCard, UnionPay credit card

Cancellation Policy

If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy

All children are welcome.
Up to three children under 18 years stay free of charge when using existing bedding.
All further older children or adults are charged USD 20 per night per person when using existing bedding.
One older child or adult is charged USD 15 per night in an extra bed.
One child under 2 years stays free of charge in a baby cot.
Maximum capacity of extra beds/babycots in a room is 1.

Deposit Policy

No deposit will be charged.

Groups

When booking more than 10 rooms, different policies and additional supplements may apply.

VAT and city/tourist taxes

13.27 % Tax is not included.
Service charge is included.
City/tourist tax is not applicable.

Internet

Wired internet is available in the entire hotel and costs USD 11.95 per 24 hours.
Wi-fi is available in public areas and costs USD 11.95 per 24 hours.

Meal Plan

Breakfast is not included, breakfast menu is available and costs vary.

Parking

Free public parking is possible on site (reservation is not needed).
Private parking is possible on site (reservation is not needed) and charges are applicable.

Pets

Pets are allowed on request. Charges may be applicable.