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Hotel Albuquerque At Old Town - Heritage Hotels and Resorts

800 Rio Grande Boulevard Northwest, Albuquerque 87104

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Hotel Albuquerque At Old Town - Heritage Hotels and Resorts ★★★Recommended800 Rio Grande Boulevard Northwest (Albuquerque) 87104Show on map

Superb 255 reviews 8.8
Located off Interstate 40, this luxury Albuquerque hotel features on-site gourmet dining and rooms with free Wi-Fi and a cable TV. The Albuquerque BioPark Zoo is just 2.1 miles away. A work desk, coffee maker and seating area are provided in all rooms at the Hotel Albuquerque At Old Town. Most rooms boast a private balcony. Mexican and American dishes are served for all meals in the restaurant and cantina, Garduño's. The stylish QBar and historic landmark-turned nightclub, Casa Esencia, offer a full bar and live entertainment. The Hotel Albuquerque features an outdoor pool, a relaxing hot tub and a fitness center. In-room massages can be requested at the 24-hour front desk. The New Mexico Museum of Natural History is a 7-minute walk from this hotel, and Puerto Del Sol Golf Course is a 12-minute drive away. Albuquerque International Airport is 7.8 miles from the hotel.
Rooms
127

What people say

Overall a mid-60's hotel redone nicely and tastefully. We had a suite which was a corner high up view room and was fine. Toiletries were a bit light but housekeeping kept things very tidy. Pool area and patios are terrific, location to old town super excellent. A wonderful stay - everything contributed: staff, room, facilities, location! We really recommend this hotel to any activity in town!!! a must :).
all reviews Superb service levels, especially by staff at reception. Good restaurant. Nice swimming pool. Good location close to historic Route 66. Location Price Nicely maintained Lovely view of Albuquerque from room Helpful staff Good restaurant. Love it. Enjoy the hotel experence. Can't waite to come back and stay longer. Great location. Nice design hotel Clean hotel Clean and nicerooms Not noisy Old town at walking distance. The staff was wonderful. The room was big and the bed was Sooooo comfortable. Very friendly staff including Drakkar, Mona and Nancy. Very nice facility. location was great pool was very nice staff at front desk very helpful. very friendly staff, beautiful facility, very comfortable room. room, view, 1st class toiletries, restaurant were all very good. the decor,the staff the food in the cafe downstairs. Fabulous hotel and location, staff great. location. The location and surroundings were great. The pool and restaurant were nice. Location is good and parking is fine. Restaurant was good--Gardinuos (?). Hallways on our floor were always very hot. Getting off elevator was a blast of heat vs. The lobby area elevators. There is no longer "fine dining" - on the property but old town has plenty of dining alternatives. Ads state "fine dining" but that has been closed for some time. no bad experience - everything was fine!!!. Need airport shuttle. The bathroom needs a little more horizontal surface... If that is the only negative we are doing pretty darn well!. The bed was too close to the bathroom. housekeeping they really need either more training.....or was not trained right in the first place. Each day (we had three rooms) we had to call and ask for them to bring the coffee packages, wash cloths,soap...glasses they forgot......sometimes we got them, sometimes not. There was apizza box left outside the door of another guest.....left on the 4th of July....stayed there until the 7th....with housekeeping walking by it all the days as if it were not there. I liked everything!. How far the pool and Jacuzzi are from rooms, the fact that my room was not the right one we reserved. spring loaded mattress and hard beds are outdated and tv channels were terrible!. That the swimming pool wasn't available!!. No mirco wave nor fridge, with babies not very convenient to prepare their meals... Or keep their medicines. They gave away our room with 2 beds that I booked months ago and my friend and I had to share a bed or find a new hotel. They didn't seem to care. The "paint" in the bathtub was peeling. Toilets are too shallow. One dips in when seated. Maid service was spotty.

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Amenities at Hotel Albuquerque At Old Town - Heritage Hotels and Resorts

Shops

Souvenirs/Gift Shop

Services

Wi-Fi/Wireless LAN, Tour Desk, Room Service, Nightclub / DJ, Meeting/Banquet Facilities, Internet Services, Free Wi-Fi Internet Access, Fax/Photocopying, Concierge Service, Business Centre, ATM/Cash Machine on site

Safety features

First aid kit available, Access to health care professionals

Pools and wellness

Swimming pool, Swimming pool, Outdoor Swimming Pool (seasonal), Outdoor Swimming Pool, Massage, Jacuzzi, Fitness Centre

Physical distancing

Contactless check-in/check-out, Cashless payment available

Miscellaneous

VIP Room Facilities, Rooms/Facilities for Disabled Guests, Pet bowls, Heating, Family Rooms, Elevator, All Public and Private spaces non-smoking, Airconditioning

General

WiFi everywhere, Terrace, Sun Terrace, Rooms/Facilities for Disabled Guests, Restaurant, Pets Allowed, Parking on-site, Parking , Non-Smoking Rooms, Luggage Storage, Heating, Garden, Free Parking, Elevator, Chapel/Shrine, Bar, All Public and Private spaces non-smoking, Airconditioning, 24-Hour Front Desk

Front-desk/reception area services

Tour Desk, Ticket Service, Newspapers, Luggage Storage, Concierge Service, ATM/Cash Machine on site, 24-Hour Front Desk

Food & drink safety

Delivered food is securely covered, Breakfast takeaway containers

Food & Drink

Room Service, Restaurant, Breakfast details, Bar

Entertainment and children services

Nightclub / DJ

Common areas

Sun Terrace, Garden, Chapel/Shrine

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay

Business facilities

Meeting/Banquet Facilities, Fax/Photocopying, Business Centre

Activities

Outdoor Swimming Pool (seasonal), Outdoor Swimming Pool, Massage, Jacuzzi

About the Property

Featuring free WiFi throughout the property, Hotel Albuquerque At Old Town - Heritage Hotels and Resorts offers accommodation in Albuquerque. The hotel has a seasonal outdoor pool and sun terrace, and guests can enjoy a drink at the bar. Certain units include a seating area to relax in after a busy day. Rooms include a private bathroom fitted with a bath or shower. There is a gift shop at the property. New Mexico Museum of Natural History and Science is 600 metres from Albuquerque Old Heritage, while Kimo Theater is 2.4 km away. The nearest airport is Albuquerque Sunport Airport, 9 km from the property.

Food & Drink

As a full-service convention facility, Hotel Albuquerque has two delightful restaurants - Café Plazuela and Cristobals fine dining, as well as the popular Q Bar, a sophisticated ultra-chic lounge.

Cristobal is a fine dining establishment featuring classic and original cuisine. This restaurant is the ideal atmosphere for an elegant and romantic evening in a richly intimate and secluded candle lit dining room.

Café Plazuela & Cantina is set in a festive but casual atmosphere, diners will be sure to enjoy the New Mexican cuisine featuring enchiladas, burritos, green chile cheeseburgers, sandwiches, and specialty salads. After hours enjoy the Cafe Plazuela Cantina featuring delicious tapas and signature drinks including Sangria Margarita, New World Sangria, Spanish and Amadora Martinis, and Cristobal's Margarita.

Q bar was voted "Albuquerque's Best Happy Hour" venue 2 years in a row. This 5,000 square-foot multi-venue bar is Albuquerque's most sophisticated and ultra-chic hot spot. Containing a piano lounge, wine, media and billiards room, the bar provides a series of intimate spaces for conversation and a variety of entertainment options. The Gallery and VIP lounge offer an energetic and eclectic area for dancing and private parties. Live jazz entertainment, piano, and guitar provide the bar with fabulous live entertainment.

Important information to guests

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note, guests under the age of 21 are only allowed to check in with a parent or official guardian. However, guests with a valid Military ID and proof of Active Duty Status may check in at the age of 18.

Information about the area

Located off Interstate 40, this luxury Albuquerque hotel features on-site gourmet dining and rooms with free WiFi and a cable TV. The Albuquerque Zoo is 3.5 km away. A work desk, coffee maker and seating area are provided in all rooms at the Hotel Albuquerque At Old Town. Most rooms boast a private balcony. Mexican and American dishes are served in the restaurant and cantina, Garduño's. The stylish QBar and historic landmark-turned nightclub, Casa Esencia, offer a full bar and live entertainment. The Hotel Albuquerque features an outdoor pool, a relaxing hot tub and a fitness centre. In-room massages can be requested at the 24-hour front desk. The New Mexico Museum of Natural History is a 7-minute walk from this hotel, and Puerto Del Sol Golf Course is a 12-minute drive away. Albuquerque International Airport is 14 km from the hotel.

Room information details

Hotel Albuquerque at Old Town offers 188 guestrooms including 20 beautifully appointed suites. Traditional guestrooms are adorned with genuinely crafted Southwestern furnishings. Many rooms also feature a private balcony and all rooms have an expansive view of Albuquerque and the Sandia Mountains.

Hotel Albuquerque At Old Town - Heritage Hotels and Resorts Policies

Check-in

15:00 -

Check-out

- 12:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Discover, MasterCard

Cancellation Policy

If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy

All children are welcome.
Up to two children under 17 years stay free of charge when using existing bedding.
One child under 2 years stays free of charge in a baby cot.
One older child or adult is charged USD 10.00 per night in an extra bed.
Maximum capacity of extra beds/babycots in a room is 1.

Deposit Policy

No deposit will be charged.

VAT and city/tourist taxes

12.875 % Tax is not included.
Service charge is included.
City/tourist tax is not applicable.

Internet

Wireless internet is available in the hotel rooms and costs USD 5.00 per 24 hours.

Meal Plan

Breakfast is not included, breakfast menu is available and costs vary.

Parking

Free public parking is possible on site.

Pets

Pets are not allowed.