Swallow Three Tuns Hotel
New Elvet (Durham) DH1 3AQ
Dating back to the 16th Century, the delightful Three Tuns Hotel is filled with charm and character. Located in the heart of historic Durham, the hotel retains an atmosphere reminiscent of yesteryear.
Stained glass ceilings, oak panelling throughout, real Tudor beams, original wood carvings and open fireplaces are just a few of the many character features within this friendly and popular hotel. Step out of the hotel and you will find yourself in the heart of Durham City, with attractive streets filled with shops, cobbled alleys, Medieval lanes and Georgian and Victorian architecture. By day, the hotel's lounge provides the perfect location to enjoy a light snack or relaxing drink.
Score from 241 reviews
Excellent
7.5/10
Rooms: 50
(Search)
Address: New Elvet, Durham DH1 3AQ (Map)
Swallow Three Tuns Hotel - Photos
What people say
I liked the Hotel, it was in a very good location and easy to find, staff were very friendly and the hotel was clean and comfortable, some of the comments i had read said it was shabby, but to be honest, if you are staying in an old building like The three Tuns you cannot expect 'Boutique style'. It was perfect for us and had character. The front of house staff were warm friendly and extremely helpful. Not mentioned on your website that they provide full use of leisure facilities at The Marriot which is a 2minute walk away. This really made our stay excellent value for money. all reviews »
The high standard of furnishings and attentive staff. My colleague had her 4 month old grandson with her and the staff were very inclusive and helpful our room was up a few stairs but worth the effort. Definitely a family friendly hotel. Staff very friendly and helpful and the food was excellent (opted for inclusive evening meal). Room spacious and relaxing and hotel generally had a welcoming atmosphere with character.A smart very centrally located hotel, very reasonably proced through LetsBookHotel.com. Comfortable good value for money, good food and within walking distance of amenities. The location was very convenient and staff were friendly and helpful. it was clean, the staff were friendly and helpful and the food good.The staff were very helpful, beds comfortable, meals marvellous. the staff were friendly and the breakfast included in the price. friendly atmosphere and very pleasant, helpful staff. very good hotel in the city center; very large room. the FOH service was excellent as was the breakfast. Clean room and a hearty english breakfast. Helpfull ,friendly staff. Locality to town centre. no problems to sort out. Room was a good size. Staff friendly. Car parking not cramped. We seemed to be the only family staying, but we were never made to feel a problem.Excellent staff, dealt with a problem with the room (fuse blown no electric) quickly and efficently. Good breakfast. The Hotel has plenty of character, it is central to Durham city, breakfast was excellent and the staff friendly.Staff very obliging. Excellent site. Rooms very good especially at the price. Accessability to town centre, easy to find, good parking facilities. We were upgraded and the staff were lovely went up and beond. warm,comfortable and friendly. Central to Durham. Friendly service, good food, comfortable room. convenience of location - room was fabulous. Excellent food, good location, adequate parking, helfull andfriendly staff.Really close to the city,cathedral etc. Staff were excellent. Friendly service, pleasant room, good facilities. Good location, very friendly and helpful staff. Nice old building, good location for cathedral. Central location and pleasant atmosphere. quiet room - lovely food -friendly staff. The character and ambience of the hotel. comfort warmth very helpful staff.Excellent breakfasts and dinner. very central. Friendliness of all staff. Being able to sit and chat in the lounge area over a cup of tea, excellent breakfasts and evining meal. Staff were excellent, breakfast very good, use of leisure facilities at adjacent hotel. Also hotel location very central.hotel reception staff first class. Very obliging and helpful. Spacious and comfortable room, helpful and pleasant staff. Room upgradedto suite. Evening meal was delicious. very convenient for the centre of durham. Ideal location for the city centre. Comfort of the bed and location.The convenience and comfort. Location. the room. Staff. It was the hottest 2 days of the year so far, so the rooms were very warm in the evening and we had to leave windows open, this caused quite a bit of outside noise but we know this was no-ones fault. So to be honest there were no real complaints. The breakfast - if having a continental breakfast it is essential to have a good coffee.Only complaint our room was on the front of the hotel and it was on route to university residences so got quite noisy lat at night /early morning. There was also a taxi rank outside which probably added to the noise. Stairs!!!. It was a bit too hot. Meals were good value but. on second night there was no soup left on the menu (We ate at 8 pm) and then no gammon left on the main course. Breakfast could have been a little better, it was good but not the best we have experienced. Service was excellent however. breakfast selection could better. Occasional noise. staff at meal times left a bit to be desired - food at dinner on first night cold - had to send back. A little noisy - creaky floorboards!. N/A. No shampoo in room. Carpets and decor could do with an update. only that i have a problem with breathing and i find stairs a struggle.Lower floors are better when available. Noisy, as on main road. was not hot enough. Room very hot, no air con. See comment under 1. above. Pricing of glass of wine disputed. No wine list presented with prices. Told small glass was £4.00 at restaurant table, but only £2.80 in bar. Why such a large discrepancy. Large glass was apparently £4.75 at the table. Satisfactorily resolved!!. Noisy plumbing system. Hotel in need of some refubrishment. Nothing really, just needs a bit of decorationg doing, but a lovely building with character.Bar Prices.
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Swallow Three Tuns Hotel Room information
Room Type |
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from |
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Twin Room
[Room Information]
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2 |
from GBP 65.00 |
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Rate includes full English breakfast, served in Brown's Restaurant from 07:00 - 09:30 Monday to Friday and 08:00 - 10:00 Saturday and Sunday.
Room Facilities: Work Desk, Wake Up Service/Alarm Clock, TV, Toilet, Telephone, Tea/Coffee Maker, Shower, Seating Area, Ironing Facilities, Heating, Hairdryer, Bath
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Single Room
[Room Information]
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1 |
from GBP 50.00 |
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Rate includes full English breakfast which is served in Brown's Restaurant from 07:00 - 09:30 Monday to Friday and 08:00 - 10:00 Saturday and Sunday.
Room Facilities: Work Desk, Wake Up Service/Alarm Clock, TV, Toilet, Telephone, Tea/Coffee Maker, Shower, Seating Area, Ironing Facilities, Heating, Hairdryer, Bath
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Double Room
[Room Information]
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2 |
from GBP 65.00 |
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Rate includes full English breakfast, served in Brown's Restaurant from 07:00 - 09:30 Monday to Friday and 08:00 - 10:00 Saturday and Sunday.
Room Facilities: Work Desk, Wake Up Service/Alarm Clock, TV, Toilet, Telephone, Tea/Coffee Maker, Shower, Seating Area, Ironing Facilities, Heating, Hairdryer, Bath
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Amenities at Swallow Three Tuns Hotel
Services
Wi-Fi/Wireless LAN, Room Service, Meeting/Banquet Facilities, Internet Services, Fax/Photocopying, Dry Cleaning
General
Restaurant, Pets Allowed, Parking , Non-Smoking Rooms, Luggage Storage, Gay Friendly, Free Parking, Bar, 24-Hour Front Desk
Food & Drink
The hotel's lounge provides the perfect location to enjoy a light snack or relaxing drink. Every evening, Brown's Restaurant, winner of 2 rac Dining Awards, offers excellent food, serving a wide range of delicious meals and an extensive wine list.
The breakfast times are 7.30am-9.30am Monday to Friday.
Information about the area
From the hotel you can explore much of Durham on foot, with the famous cathedral and castle both well worth a visit. Further afield, the historic outdoor museum at Beamish, Raby Castle and Hadrian’s Wall are amongst many of the other attractions.
Travelling information
The hotel is easily accessible from the a1(m) via the a690. Durham Railway Station is three minutes by taxi and has frequent intercity services to the South and Scotland. Alternatively, Newcastle Airport and Teeside Airport, both 17 miles away, have direct flights to Gatwick, Heathrow, Birmingham, Manchester and Aberdeen.
Swallow Three Tuns Hotel Policies
Check-in
15:00 -
Check-out
- 11:00
Accepted CreditCards at Hotel
The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, Maestro, Solo, Maestro (Switch)
Cancellation Policy
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and Extra Bed Policy
All children are welcome.
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All children under 15 years stay free of charge for extra beds.
All older children or adults are charged GBP 10.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Deposit Policy
No deposit will be charged.
VAT and city/tourist taxes
VAT is included.
Service charge is included.
City/tourist tax is not applicable.
Internet
Wireless internet is available in public areas and costs GBP 4.95 per hour.
Meal Plan
Full English breakfast is included in the room rate.
Continental breakfast costs GBP 10.00 per person.
Parking
Free private parking is possible on site.
Pets
Pets are allowed on request. No extra charges.
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