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Swallow Hilltop hotel
London Rd (Carlisle) CA12NS

This hotel with leisure club and restaurant is 1.5 miles (2.4 km) from Carlisle city centre and easily accessed from the M6. The leisure club has an indoor heated pool, a sauna, a spa, a steam room and a fully equipped gym. Massages, sun beds and beauty treatments are available for a small supplement. The Swallow Hilltop Hotel is an ideal base for exploring the Lake District and the Scottish Borders. To wind down in the evening, there is the Fairfield lounge bar and Langdale's restaurant. The restaurant has a range of delicious, freshly prepared regional dishes and a selection of fine wines.

Score from 145 reviews
Very good

6.9/10

Rooms: 92

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Address: London Rd, Carlisle CA12NS map

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What people say

The pool and spa facilities were excellent; it was clean and a very pleasant environment. The booking was easy and I liked the fact that no money was taken at the time of booking. The evening meal and the breakfasts that we had were very good and it was really helpful to be able to book a meal on the day we arrived. The hotel is situated within walking distance of the City but was quiet.
all reviews » pleasant staff, spacious hotel and value for money. Friendly staff, good facilities, tasty food. The staff ;o). Accesibility. Nice quiet room at rear of hotel, despite some large parties, I wasn't disturbed.Stalff were extremely friendly and pleasant.everything we had a fantastic weekend. pool. Welcoming reception staff, very helpful with local knowledge. Excellent breakfast and service. Friendly staff and good quality breakfast with lots of choice. Privacy, leisure facilities, courteousness. Excellent facilities, friendly staff. Good location, excellent breakfast. Good service.Staff were freindly and helpful especially the restaurant staff. Meals were good. Good car parking. Bed was comfy. Good facilities (unfortunately forgot swimwear). Room clean. My wife enjoyed the homely flowery patterned bed spread and coordinated curtains! Helpful and friendly staff.the price, and the fact that it had a decent restaurant but eating was a little more expensive than expected. We sat in the bar in the evening and had a lovely bar meal while watching the snooker.Hotel and staff friendly and accommodation very comfortable.Dinner and breakfast excellent value. carlisle races and town centre close by. Friendly and helpful staf. The overall quality, range of fgacilities, efficiency of staff and value.Room clean and comfortable. Breakfast very good. Easy access, Good Breakfast Leisure facilities. I found the gym very good. Friendly atmosphere. convenient to M6. Good Food. food good. Swimming Pool, Reception good, food good. staff were very friendly and helpful. Staff were friendly and helpful.easy acess to the city center. Dinning room and breakfast. helpfulness of staff. The evening meal was very good, a nice selection from the set menu, the service was good, and we had been seated, served and had eaten a 3 course meal within an hr.it was ok only about a mile from centre of carlisle poor sign posted on the road warm rooms poor signs for room numbers as where they were. the staff were excellent however the hotel is in great need of a refurb and is quite tatty.The hotel was very friendley the food was great and an excellent location. pleasant staff nice atmosphere waiting staff very nice. friendliness and helpfulness amusing and cheerful. clean and comfortable breakfast was very good. Friendly staff and convenient location. The bathroom was very clean. Free on-site parking. staff very helpful. central location. the reception lady was lovely and helpful, also, the pool had closed when i got there but the man stayed a bit longer so that i could have a swim.the food was probably from Iceland Supermarket or similar but it was excellent value for money and it was a pleasant restaurant. Room temperature too high - unable to adjust - no controls. breakfast would be improved with some more frsh fruit, and nicer bread!. Looking a little 'tired' and ready for a refit.My Bathroom, although clean was in need of reurbishing. Room was in close proximity to liesure centre and subsequently very warm and felt a bit claustrophobic. Facilities in room were however more than adequate and good value for money.rooms could do with refurbishing. To be honest our room was a bit scruffy - wallpaper ripped off wall, black mould in bathroom, however bed was comfy.I would have expected a little more choice for breakfast - e.g. mushrooms but what we did have was good.The bedroom was far too hot at night which made for an uncomfortable and restless night. Perhaps, one or two extra milk cartons in a room for two. the fabric of the room was in poor shape, needs refurbishment. It could use a facelift.......carpets/decor. The man at reception could have been more cheery. The room was far too warm. no hand soap provided in the bathroom.In need of upgrading. noisy pipes during night. Rather disappointed with bathroom, in particular the toilet seat hadseen much better days, the veneer had cracked and the mdf underneath waspeeling away, not very hygenic. No chain or inside lock on bedroom door.Decor was a little tired. thought the bar prices were a bit dear when u got a lot of pubs down the road from you. Bathroom well past its sell by date. The bethroom left a bit to be desired. There was mould around the bath and a distinct smell of damp. The shower head was adjustable, well it would have been if it had stayed in the position you put it. The brown wooly blanket on the bed was a bit off putting as was the wholy bed spread.state of the decor, furniture and bathroom... The hotel room we had was very very hot we could not close off heating as the heating pipework and boilers did not shut down throughtout the night.Recommend without heating.the first room was awful smelled strongly of urine i couldn't believe it it was disgusting. Complained room changed. carpets worn. restaurant service at night was terrible waited 20 mins and went elswhere to eat after no one came to take my order. Some plumbing problems and one evening meal booking went astray but sorted out by waiter.I am an asthmatic. The telephone directory in the bedside table was very dusty. I needed to use it and inadvertantly therefore disturbed quite a bit of dust, which cause coughing. It felt as if the bedside table had not been cleaned recently. No internet access. Windows leaked and this meant you could the wind all night and the size of the bath is fine for a midget i am 6ft 4in. needs refurbishing badly wallpaper torn in room grouting in bathroom badly stained looks very dirty. i found the restaurant staff a little rude. I went down to the restaurant at half 8 (it closed at 8.45) and despite the fact there was only one table of people in there the woman said that i would have to sit in the bar. i felt that this was because i was a single person dining and she wanted me out of the way.

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Making your reservation at Swallow Hilltop hotel is easy and secure with best rates guaranteed. Fill out your preferred dates of stay above and click the 'check availability' button. Then select the number of room/s you'd like to book and click the 'book now' button. Subsequently a reservation form appears where you will be asked to insert your details to confirm your booking. We will then send you an instant confirmation message by email which you need to show during check-in.

Swallow Hilltop hotel Room information

Room Type	Max	from
Double Room - DBB [Room Information]	2	from GBP 55.00	Search
Room Facilities: Wake Up Service/Alarm Clock, TV, Toilet, Telephone, Tea/Coffee Maker, Shower, Satellite TV, Radio, Ironing Facilities, Heating, Hairdryer, Bath
Single Room - DBB [Room Information]	1	from GBP 55.00	Search
Room Facilities: Wake Up Service/Alarm Clock, TV, Toilet, Telephone, Tea/Coffee Maker, Shower, Satellite TV, Radio, Ironing Facilities, Heating, Hairdryer, Bath
Twin Room - DBB [Room Information]	2	from GBP 55.00	Search
Room Facilities: Wake Up Service/Alarm Clock, TV, Toilet, Telephone, Tea/Coffee Maker, Shower, Satellite TV, Radio, Ironing Facilities, Hairdryer, Bath
Single Room [Room Information]	1	from GBP 44.00	Search
All single rooms are traditionally styled, pleasantly decorated, and have 1 double bed. Each room has en suite facilities, including personal toiletries and towels. Room Facilities: Wake Up Service/Alarm Clock, TV, Toilet, Telephone, Tea/Coffee Maker, Shower, Satellite TV, Radio, Ironing Facilities, Heating, Hairdryer, Bath
Twin Room [Room Information]	2	from GBP 44.00	Search
All these rooms have twin beds and are traditionally styled and pleasantly decorated. Each room has en suite facilities with personal toiletries and towels. The rate includes full use of the hotel's facilities. Room Facilities: Wake Up Service/Alarm Clock, TV, Toilet, Telephone, Tea/Coffee Maker, Shower, Satellite TV, Radio, Ironing Facilities, Hairdryer, Bath
Double Room [Room Information]	2	from GBP 44.00	Search
All double bedrooms are traditionally styled, pleasantly decorated, with one double bed. Each room has en suite facilities, including personal toiletries and towels. Rate is fully inclusive of VAT and full use of leisure facilities. Room Facilities: Wake Up Service/Alarm Clock, TV, Toilet, Telephone, Tea/Coffee Maker, Shower, Satellite TV, Radio, Ironing Facilities, Heating, Hairdryer, Bath

Amenities at Swallow Hilltop hotel

Services

Room Service, Meeting/Banquet Facilities, Ironing Service, Fax/Photocopying, Breakfast in the Room

General

Restaurant, Pets Allowed, Parking , Non-Smoking Rooms, Luggage Storage, Heating, Gay Friendly, Garden, Free Parking, Elevator, Designated Smoking Area, Bar, All Public and Private spaces non-smoking, 24-Hour Front Desk

Activities

Turkish/Steam Bath, Solarium, Sauna, Jacuzzi, Indoor Swimming Pool, Games Room, Fitness Centre, Darts

Travelling information

The Swallow Hilltop Hotel is conveniently situated on the a6 link road south into Carlisle, off Junction 42 of the m6 Motorway.

Rail links to all mainline network are good. The train station is just minutes away.

Swallow Hilltop hotel Policies

Check-in

14:00 - 00:00

Check-out

06:30 - 11:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Diners Club, Maestro, Maestro (Switch)

Cancellation Policy

If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy

All children are welcome.
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults stay free of charge for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.