excellent service. all the staff were excellent. in particular, Daniella was working the bar and restaurant at same time and managed to cover all customers well and gave attention to everyone. i think evertone was very pleased with her attention to all details. - Staff were extremely helpful and friendly. I had special dietry needs and these were m…

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et fully at all meal times.

a spacy cosy room, very friendly staff and the owners still welcome everyone personally! The food is excellent, the waiters are competent and very well trained.the panorama around the hotel is just overwhelming - Very helpful and friendly staff. Comfortable and roomy.

Obstinately clean and comfortable hotel. Best choice for hiking and ski. With the help of owner, we also saw the famous Steinbock not far from the hotel. - The location, comfortable rooms,swimming pool, helpful, friendly staff, good restaurant, lovely atmosphere.

Friendly, helpful staff; large comfortable room with bath and shower; good breakfast; wi-fi in bar and breakfast area; travel pass for local buses/trains/ski lifts/cable cars; good location in town and near bus/train; parking - Friendly helpful owner and staff, free pass for Engadine mountain lifts and local transport.

I had a very enjoyable stay. The hotel is family run and they made me feel very welcome. The building has lots of historic charm (its almost 120 years old) but is very clean and well maintained. My single room was spacious and very comfortable. The balcony was an added bonus. The included breakfast had a nice variety. Location was very convenient …

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to a bus stop and a free regional pass to all busses and lifts was included. Train station was a walkable distance but the hotel was also willing to p - Very clean throughout and helpful front desk. Attached restaurant had good food and views. Pass supplied free which covered all railways, lifts and cable cars in the area. Good breakfast buffet. Overall this hotel would be good value anywhere in Europe, but especially so given it's in Switzerland.

This is an extraordinary place sitting all by itself in a mountain valley looking at many glaciers. Dinner by the window with the setting sun is an unforgettable experience! Getting there I would recommend the smaller horse carriage. It is worth the money to relax and not be "stuffed" into the larger carriages. - The location was stunning, enj…

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oyed the walk there but also good to know that there was a minibus too to get us there. We had a reservation for dinner without asking, and the staff made sure that we had transport to the train station the next day.

Facilities in the room, especially the bathroom and shower. Furniture handmade in local style, using recycled timber. Location of the hotel was good, near the station, though about a ten minute walk uphill to the town centre of Pontrsina. Location excellent for walking, horse-drawn coach trips to the Morteratsch Glacier, and for access to the rai…

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lway. - The hotel is ideally situated and comfortable and clean and the food in the bar was excellent with a very good atmosphere. The young girl behind the bar was so friendly and helpful and made our stay even nicer.

Very pleasant stuff, cleanliness of hotel. - gutes Preis-, Leistungsverhaeltnis, freundliches/hilfsbereites Personal

Everything was great! Service is perfect. Spa zone is wonderfull. Staff is very welcome. Be ready that you should put on the jacket for a dinner. We enjoyed our stay a lot. - Beautiful setting, lovely rooms, excellent staff and great facilities. Will definitely revisit.

This hotel is located in Pontresina, but still this place is really good to start hiking/skiing (there are many course from Pontresina), it is really convenient for us since the purpose of visit was to go hiking, and eventually we got better price than centre of St.Moritz! However still you can easily reach St.moritz with 15min by taking bus or tr…

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ain (they offer free transportation card within Engadine district). The room was really clean and modern, but what was most amazing for us is free usa - The hotel was bright, modern, spotlessly clean, and the staff were very helpful and friendly. The breakfast was excellent and the free to guests community centre pool and spa were wonderful. Pontresina is very central to the Engadine hiking areas and more affordable than St. Moritz. The free summer lift pass for the mountains was a welcome and unexpected bonus.

I went there with my elderly mother for some relaxation and some walking. My parents had come he for many years, for me it was the first time. I loved every minute of our stay. The room was small but comfortable, the bathroom modern and clean. The staff were nice, friendly, helpful and efficient. The food was very good as well; the breakfast buffe…

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t had lots of choices and the 4 course diner was always very well prepared and nicely presented, enough variety yo keep it interesting. There was alwa - Very kind staff, food, location, proximity of nature, bakery with fresh bread and cakes every day. The smell spread around the hallways every day was a delight

The breakfast was very good, but having the Engedine passes was the best surprise of the stay. - Great location and good value.

Central location, modern but Alpine, very clean, beautiful rooms and bathrooms, wellness area included in the price, friendly and accommodating owner, excellent customer service (unusual for Switzerland!), baby cot and high chair were there just as requested, flexibility and generosity of owner (we were allowed early/late check-in and were also gi…

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ven an extra apartment for the same price so my parents would be more comfortable--visiting during the off-season has its benefits!) - Very nice and confortable apartment , very clean and very friendly , helpfully owner , wifi free, near bus stop .

I have stayed in this hotel on a few occasions and every time it impresses me more! The Manager and staff are very professional and nothing is too much trouble. The restaurant food is to a high standard along with the wine list. Breakfast is very adequate with a variety of healthy options. Great hotel! - Beautiful design, huge room, great breakfa…

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st, wine bar/lounge area very modern and comfortable. Reception staff excellent and helpful especially when not much english is spoken or tourist info is lacking english translations. Picked up and dropped off to station. Highly recommend.