Riad Charme d'Orient Reviews
61 Rue Touareg Kasbah (Marrakech) 40000

These reviews are submitted by guests who stayed at Riad Charme d'Orient. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Charm is right: lovely riad. Ideally placed for the sights

Stay was too short


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff were exceptionally helpful including arranging transport from airport & eeting you at taxi to show you to the Riad. Breakfast was lovely.

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything was just perfect and nothing was too much trouble. Will definitely return.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

A beautiful Riad, with very friendly and helpful staff, who prepare you for the craziness of Marrakech. It's a sanctuary, in a perfect location.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Outstanding cleanliness and security. Great group of friendly staff.

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

lovely rooms. relaxing. beautiful décor. very friendly staff and owners. very helpful. lovely breakfast.

nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very pleasant stay. The Riad is a bit hidden in a small street, but when the door opens you feel like beeing in another world of luxury and comfort.

To short stay - only 2 days.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We found everything was wonderful. Nothing was too much trouble and we would thoroughly recommend this Riad to everyone! A very pleasant stay. Marlene,Alan,Shane,Kari,Jean & John.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Authentic Moroccan style, friendly staff

Bathtub didn't drain very well


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

As soon as I arrived Laurence, Said and Alain were there to personally welcome me. Laurence spoke excellent English which I was so grateful for (I'm ashamed to say English is all I can speak!). I was also grateful for all of the advice and help regarding tours and shopping. The attention to detail at the riad was superb, right down to fresh flowers in the room during my entire stay and welcoming cups of Moroccan tea offered every day on my return from outings. Highly recommended.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

This small, intimate riad totally met our expectations. The design/decor was charming...Moroccan flavor with French attention to detail; Alain and Laurence, the innkeepers were lovely and helpful and the staff were wonderful! Latifah, the cook, even let me watch her in the kitchen while she cooked and Khadija, another staff member wrote down recipes for me. Big highlight of our time in Marrakech! Said was always there, ready to help and answer any questions which might come up. The location was perfect! The whole experience couldn't have been better.

Nothing we didnt like!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Laurence was an amazing host and made us both feel very welcome as well as giving some great advice about things to do. It was a very calming atmosphere in the Riad and a nice escape from the outside noise.

Only thing was that the pool was too cold to dip in to


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Hi all, I have to say I'm still amazed about this riad. I think it is truly wonderful, the rooms, the food, the staff and especially their owners. Definitely recommended. A pleasure and hope to return soon, Cristina and Adrian.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

A charming little hotel, with very friendly and helpfull stuff. Very clean! The location is perfect, very close to the El Fna Place, but in a small side street so its quiet. We enjoyed our visit and would recommend it.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Friendly staff & owner,design & comfort of Riad,location,breakfast included,tourist info help,safety.

A fridge would have been good.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The owners and staff were wonderful - nothing too much trouble and always with a smile. Breakfast excellent, riad and room beautiful

Bathroom a bit spartan


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I can't recommend the Riad Charme d'Orient highly enough. It is an oasis of calm and relaxation - a welcome retreat from the hustle and bustle of the city. The beautiful decor, attentive and friendly staff, formidable breakfasts, and the warm welcome and help we received from Laurence and her husband all contributed to a very enjoyable stay. Location is good, too.

Nothing to dislike.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

being right in the medina having lots of help from Riad as to what to see relaxed environment in riad in contrast to life outside


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

A beautiful riad with extremely friendly owners, it feels like home! Said, the manager was the best! What a friendly guy. Warmly recommend this riad.

Unfortunately there were no possibility to eat dinner at the riad although it said that you could do so! That was a shame since the location of the riad is a bit away from the nice restaurants! We stayed 3 nights and found it a struggle to find good restaurants in the neighbourhood.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The owners were extremely helpful , warm and welcoming. Useful suggestions were plentiful. Over the top assistance with help on retrieving lost luggage from airport. They made you feel like a guest in their own home.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

From the moment you enter the rhiad Laurence, the hostess, can not do enough for you - organising taxis, explaining where places are, recommending restaurants and ensuring your holiday is going well. The rhiad was perfect for exploring the old city being close to the temples and main square. The breakfast was excellent and the evening meals were intimate and well presented. The rooms had every attention to Morrocan detail and were spotless.There were comfortable, quiet corners in the rhiad and a sunny roof terrace to curl up with a book. It was in the Kasbah so was down a small alley which all added to the authenticity of the experience.

There was nothing we didn't like.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I wish there was a rating higher than 'excellent'!! From the first moment that we were greeted at the Riad, I felt so warmly welcomed. The staff is wonderful and attentive, and the rooms are extraordinary. The riad has a great location for walking all over Marrakesh, and is also an oasis of peace an quiet in a busy city. Thank you Laurence, Said, Alain and all of the staff - you provided a wonderful home away from home!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Laurence, Alain and Said will welcome you with open arms and set the tone with wonderful customer service right from the moment you step out of the cab. The Riad is just simply gorgeous, in a great location and customer service everyone desires!!! Would go back there in a heart beat!!!

There is not one bad thing to say about this Riad, simply amazing!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Beautiful riad in the heart of the city. Well positioned to access all the main sites. We stayed in Moulay which was perfectly designed in a moroccon style with a big bathroom. The breakfast was amazing and served up on the roof top terrace. I would strongly recommend ordering dinner at the hotel - you have to order in the morning and it isn't cheap but it is delicious. very romantic too as more often than not you'll be the only couple in the dining area. In summary, I would recommend this riad for its exceptional service (laurence, alain and said are always there to help you personally with any advice or bookings you require) and its beautiful design.

Definitely book airport transfer - you'll struggle to find the place otherwise!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

This riad is a little gem. It has only been open for 2.5 years and everything inside is brand new and of amazing taste. Laurence is a wonderful hostess. She does it with the heart and as a guest, you will feel incredibly looked after. She works so hard in the riad, taking care of every little detail. Our room was very nice (Moulay Ahmed on the first floor) and offered privacy. The riad also has a great terrace and a brand new glass roof which makes it probably the only riad in Marrakech to have that sort of roof protection over the central patio. Good breakfast, very central position. We highly recommend it (and we are fussy, typically only go to 4-5 stars hotels).

nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Beautiful riad, very relaxing, friendly and helpful hosts, delicious breakfast, excellent location in the Medina

Nothing!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very friendly staff always willing to help with advice, ideas and bookings. Food was excellent and always well presented. Located just ten minutes walk to the main square.

Liked everything


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The calm of the Riad and welcoming nature of the owner and staff. Riad also supurb

Nothing


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Friendliness of the staff. Beautiful accommodation.

Lack of space for storing clothes in the room.