Australia

ibis Sydney Darling Harbour

70 Murray Street, Sydney 2009

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ibis Sydney Darling Harbour ★★★Recommended70 Murray Street (Sydney) 2009Show on map

Excellent 4756 reviews 7.8
Overlooking Darling Harbour in Sydney CBD (Central Business District), this modern Ibis hotel offers a restaurant, bar and rooms with great city views. Each room at Ibis Sydney Darling Harbour features an LCD TV, individually controlled air conditioning and tea/coffee making facilities. High-speed internet access is available in all rooms. Guests can start the day with the breakfast buffet, served each morning. Ibistro Restaurant offers tasty cuisine using fresh local produce. The bar is a friendly place to enjoy drinks. Ibis Darling Harbour Sydney provides easy access to light rail services via a covered walkway. More than 100 restaurants, bars and cafes are located around Darling Harbour. Sydney Aquarium, Star City Casino, the Maritime Museum and the Powerhouse Museum are all within 10 minutes’ walk of Ibis Sydney Darling Harbour. The International Convention Centre Sydney is just 500 metres away.
Rooms
256

What people say

Location is perfect, arrived round 11am and able to check in early, staff very polite/courteous/helpful!! Disagree room to small, large enough to be comfortable and relaxed within. Was worried re previous reviews but believe the negatives arise as people forget the price they have paid to stay. (your not paying for a 5 star hotel, although our experience could be described as 5 star) Excellent hotel, cheap compared to others in Darling Harbour! Buffet breakfast amazing!! Hotel restaurant had in.
all reviews It's a really good hotel, no real luxury, smallish rooms, but works great! Impressive attention to detail, very ergonomic room design. Higher floors have a great great view of darling harbour mad the bridge, couldn't get enough of it every day! Stayed 6 days. Oh and the breakfast is amazing too. Very fresh. 10/10 for location, cleanliness, convenience. Hop skip and jump to convention centre, and the water (darling harbour) loved it!! Exceeded expectation. The location and my room with a view on the 10th floor....the best.the staff were really great.the monorail made getting into the cbd easy.I Liked the shopping complex in the bay and the bars,cafes and restaurants there.the taxis outside was agreat service.Thoroughly recommend this hotel.thank you for making my stay all that I had wished for,. I wrote to the manager about my stay which was one of the options when you first sent me this email. I mentioned the light rail connection to the hotel was hard to find. That has been looked into by Novatel and Ibis staff and signs may be erected in the car park to identify the entrance to the light rail station. I liked the 5 minute rule and also the fact because it was our Wedding Anniversary we were upgraded which was great. We were then upgraded again to the Novatel Hotel next door what great experience will come back again, Location in Darling Harbour is excellent, Thanks Ibis we had a great stay. That the staff were very friendly. Was impressed by the promise of the 15 minute fix it rule, no that we had to use this rule. We were upgraded to The Novatel which we also found excellent. Thank you for such a wonderful stay especillay as it was our 45th Wedding Anniversary. Great location, welcoming reception staff who made real effort to please and seemed genuinely happy with their job. Offered extra help eg asking if we would like our bags stored at checkout which we had not thought about but was very helpful. Excellent help from Habib. Location - perfect as we went to the Lyric Theartre to see Blue man Group. All attractions with in walking distance. Great breakfast! thats important!!! Staff friendly and helpful. Booked via letsbookhotel.com and got a great rate. Room clean with a brilliant view. Great customer service - staff were very efficient, pleasant / friendly at all times and willingness to assist you whenever it was required. Its a very relaxing place to stay and easily accessible to so many things. The view, food and fire works were terrific. Location on Darling Habour was excellent and I had a room with a Harbour view. It was well placed for shopping and all the sights. The metro station was just outside the hotel. Very good value for money and the staff were friendly and very helpful. The staff were excellent the room was lovely and comfortable the location was really great, we came on the light rail and the conductor even told us how to find the Ibis when we got off, we were very impressed with everything. first of all I was upgraded to Novatel group of accor and the staffs were very cooperative. The location of the hotel is wonderful and the view from the room specially the darling harbour was excellent. Food was also good. walking distance to star casino and attraction. With the joy of monorail if you ride the monorail. breakfast buffet was delicious with great selections. staff was friendly and very helpful. Convenient location. Ironing board in the room - very convenient, thank you. The breakfast room / bistro is a pleasant space in which to have breakfast. The coffee machine is good. Very convenient location for joining the cruise boats also great location for city site seeing. Very comfortable quiet and clean facilities. Staff were very helpful and friendly. Great location - very close to walking bridge to the other side of Darling Harbour. Good serviceable, not many frills hotel, but clean and tidy, eco-toiletries replaced when used. The view was amazing! It was a great special from bookings.com; Great location on the harbour, right near food, clubs, shopping and the Star Casino! The staff we're friendly :). Handy to Sydney Convention Centre and cheaper than most other accommodation in the area. Room was clean, comfortable and quiet, though small. Staff very friendly and helpful. The bed was very comfortable, the view was great. The staff were very polite. We would recommend the Ibis to family and friends but recommend they pay their own parking fee. The cost and the location was adequate for our needs. Having free WIFI was good The receptionist REBECCA was very helpful and polite and could not do enough for us THANK YOU. Excellent beds/pillows/linen Breakfast buffet Free 30 minutes Internet The wiew from 9th floor over Darling Harbour Close to all activites/restaurants in Darling Harbour. Really nice place to stay! Great view, ultra clean, confortable, very close to Darling harbour. Not so expensive regarding location. Staff helpfull (even at 11:45 pm). The beds were comfy, blockout curtains were good. We had visitors and they could just come right up without us having to go let them in. The location was amazing. the staff were so helpful. I needed to do a check- in at the airport and needed a print out. At a quiet time they were more than willing to help me with that,. Loved the bed comfort. Hand held hair dryer. Being able to adjust the airconditioner thermostat to suit me. Big window. TV. Really enjoyed my stay. thank you. I felt very welcomed as a single mother with two young children. All staff very friendly and helpful. we loved the location so close to every thing. Clean accommodation, friendly, helpful staff. Access to Darling Harbour great.Far exceeded our expectations for a hotel at a very reasonable price. The hotel was very well situated at Darling Harbour. Staff were very helpful and breakfast was really good. Would definitely stay there again. The price, the location. The staff, At most of all, The happiness of my family, for a clean, safe, stay. Thank you Ibis Sydney Darling Harbour. Very friendly staff, clean room, in the heart of the city. Monorail station just in front and connects to central and town hall major stations. Easy walk to Darling Harbour, close to Lyric Theatre, Bistro Dining, Parking available till 5.00pm after checkout. Friendly, helpful staff. Cleanliness of rooms and helpful staff. The beds were very comfortable and the location perfect for our city break. Good value for money. The bed was comfortable. The breakfast was very plentiful. Lady on reception was very helpful. Great location to the Ferry and shops. Good quality breakfast buffet with a wide variety of food offered Close to CBD and surrounded by the beautiful Darling Harbour. The location for meeting in convention center is only a walking distance, there is 24 conveniace store opposite the hotel. Great location and service. Views over the harbour were nice. Rooms and environment extremely clean and well maintained. All the staff was so helpfull and your cleaning staff were great over all had a great stay thank you to all concerned. Quiet and friendly and helpful staff. Option to use Novotel facilities good. I enjoyed Novotel bar and restaurant. The bed was very comfortable which is important, and the view was very nice. Staff were very friendly and attentive. Location -Brilliant view from superior room 10th Floor (Thank You ) we were ablew to make a chnage to our booking. One of the duty manager very helpful to assist me to resolve my wrong booking problem. His name is Mr. Faizal. great location and view of Darling Harbour saw the fleet come in easy walking to many restaurants and IMAX. loved being so close to darling harbour and within walking distance to everything that we wanted to see. Getting a room at 10am after a long flight. Was expecting to store bags, but got a room instead! Bonus!. The locality. The very pleasant and helpful staff at reception and the dining room staff at breakfast. The $40 parking which allowed us the leave our car there until 4pm after we had checked out at 11am. If you want a hotel with a fabulous location this is hard to beat. It is clean and VERY well located. The location was just great and close to everything so that you were able to walk almost everywhere. It is in a great position at Darling Harbour. Close to the trade fair. Great views of the harbour. My daughter and l were very impressed with everything and the staff were so friendly and helpful. None at all! Don't agree with other negatives listed for this hotel. Recommend this hotel strongly!!!!. Smallish room but that's ok, extremely well designed. That the monorail is closing.i would have been really disappointed if my room did not have a view of the bay. Absolutely nothing. It was all good. Parking tooo expensive, but paid just for convenience. There wasn't a menu list available in your room and you had to go to the bar to view and order meals. There wasn't any information relating to the services it provides or what you could explore close by during your stay. Nothing. there was nothing we didn't like about our stay at the Ibis. no smoking inside the hotel, at least they should have made one dedicated space for smoking in one corner of the hotel. rooms were smaller than we expected but still overall a great stay since we weren't in our rooms much anyways. No free wi-fi; really, how much would it cost you to provide wi-fi? Virtually nothing. It doesn't really matter much because I have 3G data access on my i-Pad, never mind. It would be nice to have a wide screen tv rather than the little old narrow screen. I didn't understand how to set the alarm clock - but I have an alarm in my phone which is easy to use. Limited menu in restaurant - but plenty of eating establishments around. My shower had a bit of mould. There were only two pillows on the bed. On checking out we had to wait for 5-10 minutes for any lifts to get to our level. Tiny room. No lighting along walkway from monorail station to hotel entrance at night. The room was a little bit smaller than expected for what was a "Superior Double Room". With regards to parking - your booking confirmation mentioned parking was available at $35.00 per day. On checkout the young lady informs us that it was a flat rate of $40.00 a day, I did question this but did not argue or insist on only paying $35.00. Then when leaving the car park we were horrified when we placed our ticket in the machine and it quoted us a price of $60.00 for the two days, not happy. It would be nicer if the free WI FI was available in the rooms as well as the reception area for 60 mins over the day. Poor clothes closet Poor space for toilet articles in bathroom Too small wash-basin Poor lighting in bathrom Too few or no-existing hooks for outdoor garments. Internet not free. The service provided by staff was very basic. No car spots available when we got there. Fantastic to have 3 good sized mirrors, but unfortuantely the lighting was not good for applying makeup. Better light in the bathroom or at one of the other mirrors, and/ or a small mirror in front of the window's natural light would be appreciated. the room was little bit squishy for a family room. Absolutely nothing!!. Breakfast not included in the package. Need to include it while checking in to save $5 per day per person. Breakfast buffet was a little bit overpriced for $20pp, I would probably go elsewhere next time. Would also have been useful to have somewhere to put luggage, I.E. foldable luggage stand - so that you don't have to bend over so much. Not enough staff on front desk when we arrived, mid afternoon on Friday, so had to wait a long time to check-in. Didn't like the step from the bathroom into the bedroom. They can a locate few rooms for the smoker guest, it is a healthy to apply non smoking policy but some of our friend in the hotel express their anger. Small room, not enough power outlets. Couldn't plug phone and camera chargers for 2 people on bed side tables. Rooms a bit small. Nothing to report there. The parking is far too expensive, and so was the breakfast. Forty dollars for two is a bit steep, we would not have eaten forty dollars worth of food between the two of us. Rooms Very small - while the decor had been upgraded the finishing / paintwork were below average. Too small basin in bathroom -needed more shelves or a shelf near the socket /plug. Paint peeling& crumbling in places. All a bit Budget and a bit small for 2 adults, but the location and friendliness of staff made it a good experience. Take too long to queue at the frontline counter. there was nothing I didn't like only that I had to leave and come back to reality. Only one very small thing, there was no hand towel in the bathroom. Rooms are on the small side, but all we did there was sleep in it!. The cost was quite high compared to our stay in Singapore where we only paid $200 per night and the room was more modern and a lot larger. The rooms are on the small side, but clean and there was no safe in the room. I can say there was nothing l didnt like snd l would come back and stay again.

Online Booking ibis Sydney Darling Harbour

Amenities at ibis Sydney Darling Harbour

Transportation

Parking garage, Electric vehicle charging station, Car Rental, Bicycle Rental, Accessible parking

Services

Wi-Fi/Wireless LAN, Vending Machine (snacks), Vending Machine (drinks), Meeting/Banquet Facilities, Internet Services, Free Wi-Fi Internet Access, Fax/Photocopying, Dry Cleaning, Car Rental

Safety features

First aid kit available, Access to health care professionals

Physical distancing

Cashless payment available

Miscellaneous

Smoke alarms, Security alarm, Rooms/Facilities for Disabled Guests, Luggage Storage, Key card access, Fire extinguishers, Elevator, CCTV outside property, CCTV in common areas, All Public and Private spaces non-smoking, Airconditioning, 24-hour security

General

Terrace, Snack Bar, Rooms/Facilities for Disabled Guests, Restaurant, Private parking, Parking on-site, Parking , Paid WiFi, Non-Smoking Rooms, Luggage Storage, Heating, Express Check-In/Check-Out, Elevator, Bar, All Public and Private spaces non-smoking, Airconditioning, 24-Hour Front Desk

Front-desk/reception area services

Safety Deposit Box, Newspapers, Luggage Storage, Invoice provided, Express Check-In/Check-Out, Currency Exchange, 24-Hour Front Desk

Food & Drink

Wine/champagne, Vending Machine (snacks), Vending Machine (drinks), Snack Bar, Room Service, Restaurant (à la carte), Restaurant, Kid meals (free/paid), Child friendly buffet , Bar

Common areas

Terrace, Outdoor furniture

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines

Cleaning services

Dry Cleaning

Business facilities

Meeting/Banquet Facilities, Fax/Photocopying, Business Centre

Activities

Happy hour, Cycling

Food & Drink

Enjoy breakfast or dinner at iBistro, a refreshing beer on the terrace at iBar or sample the enormous variety of al fresco restaurants, bars, cafes and nightlife that are an essential and convivial part of Darling Harbour.

Darling Harbour offers over 100 restaurants, bars, cafes and takeaway outlets.

iBistro is open from 6.30 am for breakfast 7 days a week and from 6.00 pm for dinner Tuesday to Saturday.

Hotel information details

Ibis Sydney Darling Harbour is part of a three hotel complex managed by Accor Hotels which includes the adjacent Novotel and Grand Mercure Apartments.

Important information to guests

Please note, there is a 1. 4% credit card surcharge when using a credit card.

Travelling information

From the Airport
Get onto Southern Cross Drive
Follow into South Dowling Street
Turn left at Cleveland Street
Turn right into Abercrombie Street
Cross Broadway into Wattle Street
Turn right into Fig Street
Turn left into Harris Street
Turn right into Allen Street which becomes Murray Street and Ibis Sydney Darling Harbour is on the right hand side

ibis Sydney Darling Harbour Policies

Check-in

14:00 -

Check-out

- 11:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Diners Club, JCB, Eftpos, Australian BankCard, MasterCard

Cancellation Policy

If cancelled or modified up to 1 day before the date of arrival, no fee will be charged.
If cancelled or modified later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy

All children are welcome.
All children under 2 years stay free of charge for cots.
There is no capacity for extra beds in the room.
Maximum capacity of babycots in a room is 1.

Deposit Policy

No deposit will be charged.

VAT and city/tourist taxes

10 % VAT is included.
Service charge is not applicable.
City/tourist tax is not applicable.

Internet

Wi-fi is available in public areas and costs AUD 27.50 per 24 hours.
Wired internet is available in some hotel rooms and costs AUD 27.50 per 24 hours.

Meal Plan

Breakfast costs AUD 19.50 per person per night.

Parking

Private parking is possible on site (reservation is not needed) and charges are applicable.

Pets

Pets are not allowed.