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Fraser Suites Sydney

488 Kent Street, Sydney 2000

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Fraser Suites Sydney ★★★★★Recommended488 Kent Street (Sydney) 2000Show on map

Superb 1226 reviews 8.8
Offering free WiFi and a fitness centre with a sauna. Fraser Suites Sydney features luxury apartments with modern furnishings, kitchen facilities and views of the city skyline. Located in Sydney CBD (Central Business District), facilities include a hot tub and indoor heated swimming pool. Each stylish suite is fully furnished with a designer kitchen and luxury bathroom with hairdryer, bathrobes and designer amenities. The lounge area has a 32-inch LCD cable TV and DVD player. Fraser Suites are a 2-minute walk from Town Hall Station, providing easy access to the sights of Sydney Harbour and the rest of the city's attractions. It is less than 5 minutes’ walk to Darling Harbour and Qantas Credit Union Arena (previously known as Sydney Entertainment Centre). Guests can start the day with a buffet breakfast featuring organic produce, fresh juices, and gourmet tea and coffee. There are many restaurants on the doorstep, in Chinatown and the Spanish Quarter. Fraser Suites Sydney provides direct access to the specialty stores and stylish boutiques at Regent Place, an upmarket retail precinct within the building.
Rooms
201

What people say

I have lived in Aus for five years, this time , just come back for travelling, because need to stay for one week, so i choose this apartment hotel. The location was good, near the Myer , David Jones, China town and the most attractions. And the room equipmented with all the things you need, just like in you home. so i recommend it to the people who will have a long stay in Sydney.
all reviews The view from our room 4107 was absolutely fantastic! they had run out of rollaway beds ,but made up a bed for our daughter in the lounge which was just perfect for her to stay with us for a couple of nights.We loved your apples and the friendliness of all your staff even the cleaning ladies. We also loved the pool ,spa and sauna..Thank you for everything. From the moment I walked in, I fell in love. I was kindly upgraded to a better room which was just too kind. The room was clean and new. And that location is not even fair... Fraser Suites has everything going right. Hopefully I'll be back soon. Thank you. My partner and I have stayed a few times and we love it. This year the staff at Fraser helped me propose to my girlfriend. Everything ran smoothly, and I very much enjoyed my stay, I will recommend it to anyone, and you'll definitely be seeing me again. Everything. The check in was speedy and efficient. The staff very helpful and friendly. The room was great and the breakfast exceptional. Fraser Suites Sydney will be our preferred choice when we visit Sydney. Everything, staff were so friendly and willing to check us in early. We wandered around the city while our room was being prepared. Our whole stay was very smooth, no hick ups just an easy stay. Within Walking distance of Darling Harbour and shopping area, such as the Queen Victoria building, Westfield, and etc. very comfortable, even the studio is a good size especially if only staying overnight. good location. Close to everything, within walking distance to Entertainment Centre, Chinatown and Darling Harbour. Responsive and helpful staff, free central location, clean and elegant facilities, free internet. The view across the city was nice, amenities and location were good. The pool was fantastic. Quiet. Opening windows spacious desk area kitchen area beds very comfortable great location. All of it , spacious, great staff, accessible to restaurants and shops, comfortable. The pool; the location; the comfy bed; room facilities and layout and design. Beautifully appointed from entrance through to room. Class establishment. Spacious room, very clean and well-appointed, helpful reception staff. We do like location, it's very near the center but still no so croud. The room. Very big, with living-dining space, and an open kitchen. The rooms were well appointed, staff friendly and helpful. peace and quite, great views very clean and well kept. Location, facilities, staff were very helpful. Room was lovely and the facilities were great. Well appointed rooms and very comfortable. -Free Wifi -Equiped with personal kitchen. Spacious appartment with good facilities. The view and the position are fabulous. The apartments are always good quality. Desk service and attention to detail. Clean, great location. Location Staff Room. Mostly everything. Loved everything. Friendly staff. The upgrade!!!. Everything :-). Everything. Everything. The bed!. location. Staff. Food. I enjoyed the convenience of the location. Good location, clean and modern design. The location, the rooms, the view. Excellent workout facility. location, nice design hotel. The pool and spa and rooms. View, Location, Security. Size of the rooms. The view are not good. nothing. My stay was too short. I'm not sure if the complimentary bottle of champagne was charged to my account, and the spa had way to much chlorine in it. But don't take this as a negative, still loved my stay. Breakfast only served until 1030, needing a sleep in and having to drag your self out of bed is not a winner. Lack swimming pool and restaurant. Sofa uncomfortable. Housekeeping did a pretty average job of servicing the room; lack of variety on the room service menu; the staff member who answered the phone when I rang to ask about parking was quite rude. nothing comes to mind. I dont think they're really 5 stars, didnt like bathroom, shower with not closing door, water was everywhere. Nothing at all. On the last day I needed to extend my 4night stay to 5 nights - I was disappointed to find no consideration was given to applying a cheaper rate considering the room was vacant. The fifth night was very expensive!. There was no information in the room about anything around the area or anything that the hotel offered. I had read previously that they had a dvd library and when I called reception they were shocked that there was no information in the room. Reception were helpful but it should have already been there. Television was not well tuned and some stations were omitted. Room was a little smaller than I like. Had to request bond refund 2 days later, for a 5 star property this should be returned upon check out. Having to pay a $300 bond on top of the room price. Little pricey!. Room is very small and not clean - this not even 4 stars. For some reason no one answered my phone calls when I tried to ring many times on arrival. Nothing. The staff were either too friendly or not friendly enough. They need to find a balance. I though the breakfast area was small and lacking staff. There was only 2 staff so the service was diabolical. Except better. Furnture/fittings shabby Quite small. Return of Bond not yet received. Rooms where quite small, check in and check out was longer than I thought it should be. other than that it was ok thanks. Service provided from reception. I am a young person who was staying with my partner for one night to attend a function in the city. I felt as though my youth was prejudged and was given the impression that the staff at the front counter did not think I could afford to stay at the hotel and that we were only staying to have a dirty weekend. Can be noisy. I was very annoyed when housekeeping knocked and enter the room at 8.30am! This is unacceptable! About 10 minutes later, housekeeping knocked on my neighbour loudly and also disturbed that guest!. we had a little trouble with people coming home late at night and being allowed ascess. Wireless Internet is now free. However, numerous time we couldn't access it as too many users logged-on. Even with Ethernet couldn't connect. Very Fustrating when trying to work!!! Disappointed no bathrobes, slippers or washer & dryer in Studio apartment. Thought we would have small full kitchen as other Fraser suites do in other locations. dirty carpet, dusty. The attitude of one breakfast staff. I assume because I wasn't dressed well the young lady at breakfast seemed to distrust me and my daughter. Staff were unclear at check in and check out, not the most helpful staff in the evening when the key for the room/lift was inactive. Staff weren't exactly helpful, didn't even offer to park my car or. Retrieve my car, quite snobbish , a shame as I have worked in hospitality for 25 yrs.i tip where ever I go, I didn't at frasier.

Online Booking Fraser Suites Sydney

Amenities at Fraser Suites Sydney

Transportation

Secured parking, Parking garage, Accessible parking

Services

Wi-Fi/Wireless LAN, Trouser Press, Tour Desk, Room Service, Meeting/Banquet Facilities, Laundry, Ironing Service, Internet Services, Free Wi-Fi Internet Access, Fax/Photocopying, Dry Cleaning, Concierge Service

Safety features

First aid kit available

Pools and wellness

Swimming pool, Swimming pool, Sauna, Personal trainer, Jacuzzi, Indoor Swimming Pool, Fitness/spa locker rooms, Fitness Centre

Physical distancing

Cashless payment available

Miscellaneous

Wheelchair accessible, Soundproofed Rooms, Smoke alarms, Security alarm, Rooms/Facilities for Disabled Guests, Non-Smoking Rooms, Key card access, Heating, Fire extinguishers, Family Rooms, Elevator, CCTV in common areas, All Public and Private spaces non-smoking, Airconditioning, 24-hour security

General

WiFi everywhere, Rooms/Facilities for Disabled Guests, Private parking, Parking on-site, Parking , Non-Smoking Rooms, Luggage Storage, Heating, Family Rooms, Elevator, All Public and Private spaces non-smoking, Airconditioning, 24-Hour Front Desk

Front-desk/reception area services

Tour Desk, Newspapers, Luggage Storage, Invoice provided, Currency Exchange, Concierge Service, 24-Hour Front Desk

Food & drink safety

Delivered food is securely covered

Food & Drink

Room Service, Breakfast details

Entertainment and children services

Babysitting/Child Services, Baby safety gates

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay

Cleaning services

Laundry, Ironing Service, Dry Cleaning

Business facilities

Meeting/Banquet Facilities, Fax/Photocopying, Business Centre

Activities

Sauna, Jacuzzi, Indoor Swimming Pool (all year), Indoor Swimming Pool, Fitness Centre

About the Property

Featuring free WiFi and air conditioning, Fraser Suites Sydney is set in Sydney, 500 metres from Darling Harbour Sydney. Capitol Theatre is 500 metres from the property. Private parking is available on site. The accommodation has a seating area. A flat-screen TV with satellite channels and DVD player are available in some units. Some units also have a kitchen, fitted with a dishwasher. There is a private bathroom with free toiletries in every unit. Fraser Suites Sydney also includes a hot tub and sauna. Circular Quay is 1.7 km from Fraser Suites Sydney. The nearest airport is Kingsford Smith Airport, 7 km from Fraser Suites Sydney.

Hotel information details

Fraser Suites is a non-smoking property.

While we love to see people enjoying themselves, for the comfort and consideration of all our guests, please note that we have a strict No-Party Policy. No exceptions!

You must be at least 18 years of age to make a booking for accommodation at Fraser Suites, and the person registering at check-in must be at least 18 years of age.

Important information to guests

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Certain services and amenities may be reduced or unavailable as a result. Please note that guests are required to present a valid photo ID and a copy of the reservation confirmation upon check in. You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation, and be the same credit card used to make the booking. Effective 1st June 2024, a surcharge of 2. 5% applies on American Express and Diners cards and 1. 5% surcharge applies on Visa and Mastercard on all charges. Please note that this hotel has a strict 'No Party Policy'. Any violation of this policy will result in eviction from the property and additional cleaning fees will be charged. Gym- Opening hour: 24 Hours (7 days a week) - no booking required. Guest key has full access Pool/Spa/Sauna are open from 6:30am to 10pm Your Safety & Well-being is our Priority All our guests will be required to QR code check in upon arrival. • Fraser Suites Sydney is a cashless property

Information about the area

Offering free WiFi and a fitness centre with a sauna. Fraser Suites Sydney features luxury apartments with modern furnishings, kitchen facilities and views of the city skyline. Located in Sydney CBD (Central Business District), facilities include a gym, indoor heated swimming pool, spa and sauna. Our One and Two Bedroom Apartments are fully furnished with a designer kitchen and luxury bathroom with hairdryer and designer amenities. All room types feature a Smart TV. Fraser Suites are a 2-minute walk from Town Hall Station, providing easy access to the sights of Sydney Harbour and the rest of the city's attractions. It is less than 5 minutes’ walk from Darling Harbour and 8 minutes' drive from ICC Sydney (International Convention Centre Sydney). Guests can start the day with buffet breakfast a featuring organic produce, fresh juices, and gourmet tea and coffee. There are many restaurants on the doorstep, in Chinatown and the Spanish Quarter. Fraser Suites Sydney provides direct access to the specialty stores and stylish boutiques at Regent Place, an upmarket retail precinct within the building.

Room information details

Fraser Suites Sydney is Sydney's newest all suite Five Star hotel, offering 201 luxurious studio, one and two bedroom suites as well as two spectacular duplex penthouse apartments.
Designed by world renowned architects Foster & Partners, Fraser Suites Sydney is a stylish and elegant choice for your next trip to Sydney; its central location making it the ideal choice for both business and leisure.

Fraser Suites Sydney Policies

Check-in

15:00 -

Check-out

- 11:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Diners Club, Eftpos

Cancellation Policy

If cancelled or modified up to 1 day before the date of arrival, no fee will be charged.
If cancelled or modified later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy

All children are welcome.
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged AUD 50 per night per person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.

Deposit Policy

No deposit will be charged.

VAT and city/tourist taxes

10 % VAT is included.
Service charge is not applicable.
City/tourist tax is not applicable.

Internet

Wired internet is available in the hotel rooms and costs AUD 12 per hour.

Meal Plan

Continental breakfast costs AUD 22 per person per night.
Buffet breakfast costs AUD 32 per person per night.

Parking

Private parking is possible on site and costs AUD 30 per day.

Pets

Pets are not allowed.