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Melbourne Short Stay at SouthbankONE

180 City Road, Southbank, Melbourne 3006

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Melbourne Short Stay at SouthbankONE ★★★★Recommended180 City Road, Southbank (Melbourne) 3006Show on map

Exceptional 1087 reviews 8.2
Located in Melbourne CBD, Melbourne Short Stay at SouthbankONE offers self-contained accommodation just an 8-minute walk from Crown Casino. All rooms offer a balcony and floor to ceiling windows. Guests enjoy access to a heated indoor swimming pool, BBQ facilities, and a fitness centre. SouthbankONE Apartments are just a 10 minute walk from Melbourne Convention Centre, and a 15-minute walk from the many shopping and dining options of Federation Square. Etihad Stadium is a 5-minute drive away. These spacious apartments offer a kitchen and laundry facilities. The private bathroom includes a bath tub, a hairdryer and free toiletries. The living area features a flat-screen TV with cable channels. Some apartments boast views of the Yarra River and city skyline.
Rooms
60

What people say

I have already sent a message to the property but I will also express my thanks here We had to cut our stay short by one night due to my brother dying and the property very kindly agreed to refund the last nights fee which we were very grateful for I will be recommending them to all our friends and will be staying there again ourselves Thanking You Jenny noonan.
all reviews It's was close to all, the unit was quiet and in a good location, the unit had all we needed. Staff were friendly. The gym was A one and the pool was great to unwind after all the walking. I have recommended this shortstay to F & R had a wonderful time, oh and you had food works and bottleshop right next door also very handy. Jay - Team Leader was fantastic. Our booking was messed up and Jay went all out to ensure we were accomodated as best as possible even though we had to move twice after checking in. Jay should be commended for her customer service. Loved the location and the view in the first apartment we were moved to. The beds were comfortable. Great location and amazing views from 31st floor apartment. Apartment has everything you need and handy to have food market right underneath. Within walking distance to casino, southbank promenade and city centre. Very helpful staff also. The apartment was very tidy and self contained with detergent and washing powder all included. We were given an apartment at higher level and the view was great..Had a great time in there! Will definitely come back!. We really enjoyed our weekend in Melbourne thanks to your friendly staff, great apartment and outstanding location. We will definitely be recommending Southbank Short Stay Apartments to our friends and family. The location was perfect for our trip with access to the casino, shopping and restaurants was fantastic. Having two 15 yo girls it was great having the upgrade to 2 bathrooms - thanks. We loved the modern apartment with all the extras- hairdryer, iron, washing machine, dryer, dishwasher etc that a motel room just doesn't have and it had awesome views!!. Team were outstanding in terms of helpfulness Gym had all needed Pool great size and quiet Size of one bed appt was excellent View was unbelievable!. Stayed here before and enjoyed it so much we decided to return this trip. I will be staying here again on my next trip Melbourne. The property was in a great location ,well appointed and it felt like a home away from home. Would highly recomend. The position of the apartments, plus having 3 bedrooms is a bonus for us. Fully equipped kitchen is also a bonus. Great view, great service. Food store just next door, very convenient. Love it, will sure stay for next time. Equiped with full kitchen and laundry 2 Bathrooms Convienet to the convention center for walking. Location was great - walking distance to Southbank and Crown and Flinders St. Pool was nice too. Very friendly staff, very clean, great views, close to city and crown casino, easy to access. We loved the location. Its a quiet apartment. Loved the silence in the busy city. Accessibility to the city, restaurants & shops. Car parking option great. i liked everything was great and was more than what we had hoped for thanks. The location was excellent and the apartment was moden and spotless.. Fantastic views from high rise apartment location, proximity to CBD. location, facilities views from 30th floor SB, Foodstore next door. Very helpful and friendly staff, spacious well equipped apartment. Location. Spacious apartment with balcony. Felt like home. As stated above we liked everything. Home away from home. Very clean Up todate Convenient all round a pleasure. Easy proximity too our venue Clean, comfortable. We were there for the F1GP, and all was good. great location and staff were so friendly. The location and standard of the room. Location to CBD . Excellent position. The spaciousness of the apartment. Clean Modern Excellent location. close to Southbank and the city. Everything, we love Melbourne!!. Apartment facilities, kitchen. Location and the view of city. Location and value for money. Room facilities and design. Easy walking to everywhere. location,view, roominess. Everything was spot on. location, staff. close to town. The location. everything. Very quiet. location. Location. Location. The cleaners need to up there game, the tiles around the toilet seat was missed, the blanket were stained not a good look, behind the bedside table the dust was missed and inside the lampshades, invest in a good room spray as I had to get glen20 to get to ciggerete smell out of the unit, the cleaners just clean to the naked eye and that's not good. Especially if your staying in units for a short stay, reception was helpful but it took fir ever to get the bed linen sorted. The fact that our booking was messed up. We booked well in advance and then upgraded but was disappointed to find we did not have the apartment we expected. In the end we had to move to the older less impressive building across the street. While this apartment was bigger it was tired and had a smell about it. We had to get the ac attended to and the tv. The balconies in both apartments were dirty. The check out was a bit clumsy but that was only because we had to leave at 5 in the morning :) nth to complain abou. Only having a 2 seater lounge with 2 chairs was not very comfortable, our girls ended up spending most of their time sitting on the floor, another lounge would have been much more cosy. nothing!!. Wi Fi access for a Ipad or Iphone was inconsistent and expensive, which caused me business issues as some days I couldn't get a signal at all, help desk didn't call back until 3.30 pm after the call was logged at 8.30 am! Local shop 5 mins away has a computer for $3 per hour. nothing. Nothing comes to mind. Staff on the front desk could be a little rude. Smoke detector too sensitive. Alarm went on when cooking steaks in the apartment. Maybe a stronger ventilation might help. That when there were people smoking out on the common verandahs on level 8 , cigarette smoke vented in through the airconditioning into the unit , forcing us to keep turning off the airconditioner We stayed on level 9 , room 900 I am not sure whose responsabilities it is to empty the ashtrays on these communal outside areas , but it is a bad look , having a bowl of cigarettes left on the table . Washing machine lint catcher broken Had not been cleaned for some time. Windows didn't seal properly so ambiant noise quite loud (traffic & sirens) even though we were on 9th floor. Didn't like not having concierge liaise with accommodation provider - everything had to be done in person across the road (quite a busy road to cross) which was inconvenient. The concierge a little stand offish, we asked several questions at different times of our visit when the main office was closed, and got yes/no answers. We had to go to their office to check in and out which is across the road. It would have been handy if we could have checked in and out in the reception specially when you have luggages. nothing. It was all good. Nothing. Broken glass left on balcony on arrival. No issues. Booked a 3 bedroom and was given a 2 bedroom.. original bookiing was for 5 single women attending a conference. Caught it at the last moment and got a 3 bedroom for 4 single women as it turned out. Felt the price was in line with a 3 bedroom apartment and hadnt noticed the change. Thanks for the correction. Only the shower pressure. i liked all. The phone number given to me in the email to arrange access was answered. Called about 10 ten times. A little noisy at times. The noise of the traffic was terrible. We couldn't get to sleep. There is nothing we didn't like. Reception staff at apartment entrance bit rude. The fact that when we booked there was an 'apparent' glitch in the system which allowed us to book 2 nights. When we went to re-book another couple of weekends on checking out, we were told it is a 3 night minimum. Very disappointing as we had another 5 bookings for the remainder of the year and would have referred friends and family, and used for future business trips. Very ordinary check in & check out procedures. nothing. Checking out-having to go from 180 City Rd to 187. traffic noise, uncomfortable lounge. stains on carpets. Dull interior. the previous tenant didn't hand back their key, so we feel like we were blocked, couldn't access lift, no phone, just that was a little inconvenient, but no big deal. nothing. door locks. Swimming pool ober-chlorinated.

Online Booking Melbourne Short Stay at SouthbankONE

Amenities at Melbourne Short Stay at SouthbankONE

Transportation

Secured parking

Services

Wi-Fi/Wireless LAN, Internet Services

Pools and wellness

Swimming pool, Indoor Swimming Pool, Fitness Centre

Miscellaneous

Rooms/Facilities for Disabled Guests, Non-Smoking Rooms, Heating, Family Rooms, Elevator, All Public and Private spaces non-smoking, Airconditioning

General

WiFi everywhere, Private parking, Parking on-site, Parking

Front-desk/reception area services

Luggage Storage

Food & Drink

Breakfast details, BBQ Facilities

Cleaning services

Dry Cleaning

About the Property

Offering a barbecue and fitness centre, Melbourne Short Stay at SouthbankONE is situated in Melbourne in the Victoria Region. Eureka Tower is 300 metres away. Featuring a balcony, the accommodation is fitted with a seating area with and CD player. A flat-screen TV with cable channels and DVD player are available in some units. There is also a kitchen, equipped with a dishwasher and microwave. There is a private bathroom with a shower and free toiletries in every unit. Southbank Promenade is 500 metres from Short Stay SouthbankOne. The nearest airport is Melbourne Airport, 20 km from the property.

Important information to guests

Please note that this property has a strict “No Party Policy”. Parties are not permitted on the premises at any time. All visitors must depart the building by 22:00 each night. Guests or visitors found to be having parties in their apartment, creating excessive noise within the complex, or exceeding the maximum number of guests in their apartment, will be evicted without notice. No refund will be given and any further incidental costs incurred for damages to the property will be charged to the guest. Under no circumstances are any items to be hung, thrown or dropped from balconies or windows. Any breach of this condition will result in immediate eviction from the property and no refund will be given. Please note that there is a non-refundable 1. 5% surcharge when you pay with Mastercard or Visa credit card. Please note that there is a non-refundable 3% charge when you pay with an American Express, Diners Club or Union Pay credit cards. Please note that apartments are serviced every 7th day from the date of check in. Additional servicing is available upon request for an extra charge. Guests are welcome to contact the property for more information using the contact details on the booking confirmation. Please note that you must contact the hotel in advance to arrange check in. Please contact Melbourne Short Stay at SouthbankONE at least 10 minutes' before your arrival. You can contact the property using the contact details found on the booking confirmation. Office hours are 7:00-20:00, seven days a week. If you expect to arrive outside reception opening hours, please inform Melbourne Short Stay at SouthbankONE a week in advance, using the contact details found on the booking confirmation. Please note that the check-in and key-collection take place at: 187 City Road, Southbank, 3006 Melbourne. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Melbourne Short Stay at SouthbankONE in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of AUD 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Melbourne Short Stay at SouthbankONE Policies

Check-in

14:00 - 20:00

Check-out

07:00 - 10:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Diners Club, Eftpos, MasterCard

Cancellation Policy

If cancelled or modified up to 3 days before date of arrival, no fee will be charged.
If cancelled or modified later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy

All children are welcome.
All children under 12 years stay free of charge when using existing bedding.
One child under 2 years is charged AUD 15 per night and person in a baby cot.
There is no capacity for extra beds in the room.
Maximum capacity of babycots in a room is 1.

Deposit Policy

A fixed amount of AUD 250 per room will be charged on the day of booking and is refundable.

VAT and city/tourist taxes

10.00 % VAT is included.
Service charge is not applicable.
City/tourist tax is not applicable.

Internet

Wired internet is available in the hotel rooms and charges are applicable.

Meal Plan

Breakfast is not included, breakfast menu is available and costs vary.

Parking

Private parking is possible on site (reservation is needed) and costs AUD 15 per day.

Pets

Pets are not allowed.