Hotel location is in a good part of the city. The stuff is doing everything to satisfy customers. At first, we have been located to a room that we didn't like. We explained to reception our complaints and asked for room change. But unfortunately all same level rooms were occupied. Anyway, they have upgrated us to another room type and changed room
... 别人怎么说 » as free, just with cancellation of new type's extra facilites. -
my best regards and thanks to Front desk manager Mr.Jacky Wo and guest relations officer Mr. Sun ( if i am not wrong)! we had a problem with reservation which was totally our fault. it was solved out very easily an quickly. very hepful and fast problem solving staff. wish you good luck in your future career. thanks again especially to Mr.Jacky Wo .