The Queens Gate Hotel Reviews
31-34 Queen's Gate (London) SW7 5JA

These reviews are submitted by guests who stayed at The Queens Gate Hotel. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Close to lots of restaurants and cafes; walking distance to Hyde Park, Harrods and Natural History Museum. Comfortable, clean and elegant hotel which felt well worth the money in central London!

nothing!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Beautifully appointed, staff very friendly and helpful, comfortable beds, good shower. Very convenient for Albert Hall and Hyde Park.

A little remote from shopping & restaurants.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very clean and tidy, located close to Hyde Park and in a good area of the city

A 5 Minute walk from the tube made it difficult when it was raining


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great location Big room Very clean Comfy beds


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location is excellent if you are visiting the Royal Albert Hall which is just 500 yards away. The hotel is clean modern and has all the facilities you would need for a short stay. Will stay here again.

The room could have been a little bigger.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very nice and large room, with huge and very comfortable bed. The room and bathroom were clean. The hotel is close to where I had to be for business (Imperial College) and only about 7 min walk from nearest Underground station. Staff was very kind and co-operative, even took care of the glasses I forgot behind.

Very slow Net in the room (even for paid 'faster' connection). Also, the wooden floors makes upstairs guests be heard every time they walk around.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Friendly service, clean rooms, great location.

The bar closed too early for a Saturday night. We had just returned from the Albert Hall & the bar closed shortly after.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Close proximnity to party venue and decor.

Bar closed too early


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

good size room with all the extras inc toothbrush and paste,which i had forgotten to pack.Good choices at breakfast(hot and cold) The staff helpful and friendly.Will stay at this hotel again.

nothing to not like


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything! This is a superb hotel in an excellent location. The beds are surely the biggest in London!!

Taxi Driver had never heard of it!!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything about the hotel as shown above.The location is perfectly situated for the museums,the Albert hall and Hyde Park.Good breakfast.Quiet room with all mod cons and hotel in a quiet location.

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

everything

nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

very well run hotel, staff very friendly, good robust breakfast, loved the room we had for three people, good size, when we first arrived, our room was not ready, the receptionist was very helpful and we were offered a drink on the house whilst we waited.

nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Loved the location. Nice and quiet area


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location was good and the building was beautiful.

I'm not sure the size of the room and facilities available justified the £180 price.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very close to Albert Hall.Breakfast quality very good and plenty of choice.Rooms and bed comfortable.Staff helpfull and polite.

Only criticisim is the floor in the room was not as clean as it should be,rather dusty which transferred into the bed.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Decor was lovely, the location was perfect and really easy to find. Breakfast was good and general facilities.

Rooms were a little small and dust settled in the corners


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Nice room and clean. Staff is very polite and helpful.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Super clean rooms and nicely decorated.

Extremely noisy in room due not double glazed and very noisy street. Gap in window doors so pure street noise all night. Not good for nights sleep.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff were very polite and helpfull.good sized bathroom. Ideal for our short stay


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Excellant location, clean, reasonable price.

Had a basement room which was noisy, with traffic and deliveries through the night.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Quiet and secluded and close to Royal Albert Hall (for concert) and V & A museum, the reason for our visit.

Tended to be rather noisy when hotel revellers returned, (Not fault of hotel staff)


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location was great, very central and felt very safe. Had a great sleep too as the beds were really comfortable.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location is excellent, especially for going to the Royal Albert Hall, which is literally a five minute walk, even in heels! The staff are really friendly and helpful.

Although the hotel is modern and bright in decor, we were disappointed with our room, the bed was a little bigger than a single - not very comfortable for two. Paintwork around skirting was shabby and needed more than a quick flick with a duster.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

One of us tried to have a steak for bar meal, supposedly well done. After two tries he refused it as it was still bright red. Chips were not hot enough sop soon cold


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We were able to check in at 11.00 as we arrived early.

Bar, restaurant wasn't inviting.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We loved the décor; the quietness of the rooms and also the location for Albert Hall, Kensington High st, Museums and parks. Also a lovely pub close by within walking distance.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The hotels location, we went to a concert at the Royal Albert Hall and shopping in Harrods. The hotel checking was efficient, the facilities very good and the breakfast better than ecpected.

A very large single glazed window on a very cold night meant the room was chilly at times.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything. Fantastic location. Will be going back there again.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location is superb. Hotel is also classy and quite new, with friendly staff that is eager to help whenever you have questions. The professionalism of the staff is what really make this hotel worth a visit.

Wi-fi! I can't stress this enough- as a business traveller I am in desperate need of a functioning wi-fi. The internet was so poor that I had serious trouble even reading newspapers online. If I wanted an upgrade with higher speeds I had to pay extra money. Having already paid 185 sterlings per night this seemed quite greedy and unnecessary. This was a big dissappointment and created unwanted problems.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location perfect for Royal Albert Hall

Noise from above bedrooms early morning, because of hard flooring.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Calm and quiet.pleasant foyer,Very good variety of food at breakfast.Very helpful staff.

Hot breakfast food not very hot, not helped by cold plates.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Located very close to Royal Albert hall and museums.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The Hotel is ideal for the Albert Hall, within five minutes walking distance. Our room at the back of the hotel was adequate with all of the facilities that I would expect and it was quiet. I was not able to log onto the free Wi fi in the room, but it might have been possible in the lobby.

We paid extra for our breakfast and wished that we had ventured out to the French Restaurant in Exhibition Road just South of the Cromwell Road.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location was brilliant for what we wanted to do, hotel was clean and breakfast good

No biscuits in the room


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Excellent for our short stay in London. Near tubes, comfortable, clean and staff very friendly


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Breakfast was very nice & very friendly staff!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

proximity to Royal Albert Hall.

Breakfast not included in price for room.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I have stayed at this hotel before as I use it when visiting the Royal Albert Hall, due to the distance between the two. It's a very modern hotel, clean and the rooms are lovely. Would stay there again on our next visit to a concert.

The bar doesn't stay open late and sometime you want a drink and to relax after a concert.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Friendly and efficient reception. Similar behind bar.

Food selection in evening limited but suited us for one night as it was raining !! Bar left unattended during early evening whilst the sole person appeared to be busy in the kitchen.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

location was excellent especially the attractions and shops, the hotel is very good for dining if you cant find a restaurant or are too tired to go out, the breakfast is fabulous.

all was good.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location and excellent breakfast.

Nothing really.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It is a superb hotel!!!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

A very smart comfortable hotel

I think the cooked side of the breakfast buffet left a lot to be desired. Poor


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very clean throughout the hotel. Friendly staff but not overly intrusive. Nearly every comfort in room. En suite was great. Fantastic location - was at Albert Hall and Imperial College for son's graduation. All on the doorstep of the hotel - amazing! Lovely buffet breakfast made a fine start to an exciting day.

My twin room on the small side but very well appointed as stated. No view either as some sort of wall across window! Very minor point I know but although plenty of coffee etc not enough milk and no biscuits! (would be a nice touch!) Check out muddly as I had two rooms to pay for. Took ages but lady then found out I'd already been charged for one room at check in!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Perfect Location for Royal Albert Hall. Reception staff very helpful and friendly.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

very clean room nice decorations and comfy bed though the room was on the small side

the room had a sloping wall by the window and as I am a tall chap kept banging my head against the slop when going to the bed.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very comfortable room nicely decorated location for Royal Albert Hall was excellent

No drawer space for clothes


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I liked the hotel in general - staff very helpful and efficient. Rooms really well stocked with things you might need, including toothbrush etc. Beds very comfy - breakfast was most things you could think of and good.

No clock.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The nearness to the Royal Albert Hall, Hyde Park. Kensington Gardens, Kensington Palace & the Museums. Also the nearness to tube stations & bus to centre.

Front of house were not always attentive e.g. dealing with a trade delivery & leaving us to wait until someone decided to speak to us.