Although check in was not until 3pm, I arrived after a long flight at 10.00am. The receptionist, I'm sorry, but I dont know his name, he always smiles and seems to be always there,asked me to make myself comfortable in the lobby whilst he sorted something out. True to his word, within 15 minutes he had sorted a room for me and 10 minutes on I was ... what people say » fast asleep...Thank you! - The hotel staff were extremely courteous and helpful at all times. Theactual hotel is very chic, and the hotel is so central it is only a veryshort walk from Amsterdam Central Station. We had a thoroughly enjoyablestay. We will definitely return.