position - Good location, cheap parking nearby, very welcoming staff, quiet soundproffed rooms.

The entire staff always had a smile and was willing to help us with any questions we had. Whether it was about the hotel or a location we were going to..Being from the USA, and out of the country for the first time, not knowing about Germany, or locations they always made sure we were confident by time we walked out side. The staff was very helpful…

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and made us feel right at home.... - Very confortable and quiet room with a view on the parc. we were able to have the Spa just for the two of us from 19.30 to 22.00 as no one was there at this time. Very professional staff.

We went to see the Cathedral and the surrounding area. Very nice and walking distance from the hotel. The staff was friendly and allowed us to keep our luggages in a locked and secured room with tags on it. The room is small but we only stayed there to sleep. We were gone the whole day. Free wifi-great amenity. - 1. Near to Aachen Train Station.…

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2. A short walk to City Centre. 3. Responsive Service - Staff reallocated room away from road traffic.

The staff was very welcoming and helpful. We had a large group of family members visit us for a lovely lunch one day. The food was superb and the staff accommodated the little kids very well. - - Ruhig und entspannend - hilfsbereites Personal - Calm and relaxing location - helpful staff nothing more to say after one night

The management and staff were excellent. The food was to die for. situated minutes walk from a small and nice village - superfriendly staff - very helpful

Very good situation in center and very clean. - superb room

easy access to the city and the conference centre plus friendly staff - very nice hotel with simply great service and good location

On the website it says check in is at 3pm but we arrived at 11:30am and they promptly checked us in. There was a mix up with our reservation, they couldn't find it, but it turned out that it had be put in the wrong pile of papers and after that things were great. Free internet in the lobby and room service till 11pm, and they even have a 24hr men…

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u that has a few good dishes on it. - Wonderful, spacious rooms with shower, bath, and separate toilet. Possibly the best breakfast we've seen in (many) hotel visits. Great staff, and perfectly located in Aachen.

Near to main train station. Quietly located room, bikes could be parked savely, although not rain- free. Wifi costs 3€ per day. Worth value for money. - Easy to get to if arriving by train, comfortable room and good breakfast. Staff on reception and in the bar welcoming friendly and efficient

Very near the centre. The breakfast was excellent. The staff were always available and helpful. The room was clean and warm and the beds were comfortable. - silence

Very warm welcome. Excellent buffet breakfast - maybe best I've ever had. Friendly and helpful family owners.Unexpected and very welcome breakfast left in my room because I had to leave early on my last day. - Extremely friendly and helpful host. Rooms were clean and up to date. Location was excellent to the Spa, downtown and the museum (modern -…

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exhibit opens about1Mar09). Parking available for a small fee.

Nellie, the receptionist was very freindly and helpful. She set out breakfast for our early departure. Hotel location is great with easy walk to Dom, Rathaus and many shops and restaurants. Rooms are nicely appointed and very comfortable - The location was brilliant So close to the shops, bars, restaurants and attractions The staff were great …

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and the breakfast was very good

Owner was cheerful and helpful, room was large and wholly acceptable. Note, however, comments made by others about the glass doors and tub surround in the bathroom. This is all part of the ultra chic German post- modern design of the place, and might not be to some people's taste. Yes, I did run into the door once, but I learned my lesson. Room wa…

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s quiet, and sizable. Good breakfast hand delivered by owner. Room was spotlessly clean. Parking adequate, but unsecured. - Very well equipped room with comfortable bed, good bathroom and cooking facilities. Nice big room, good chairs, free wi-fi worked well. Complimentary drinks and fruit. Breakfast very good. 2 mile easy walk into Aachen or take No 25 bus. Vaals is 5 minutes away for No 50 bus to Maastricht. Owners very nice and helpful. Would return if in Aachen and highly recommend it.

We had a wonderful stay at this hotel. The room was astonishingly largeand clean, the staff was very helpful and friendly, the swimming poolwas the warmest one I've ever encountered in a hotel, and transportationto the Altstadt was so easy -- a bus straight to the center of the citystops every 15 minutes a few steps from the hotel's front door. - C…

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lean

I have not seen a hotel staff more helpful than Art Hotel Aachen, due to a dysfunctional site they did not get information of our booking but still they tried to accommodate us, and when we requested they even looked for new hotels for us. rooms were spacious and grand. - The wellness area and the food

The freindly hotel staff

very helpfull staff and and excellent facilities - Staff were very helpfull