Loved the pool area and the gym!!
Room was small and narrow.
Location was perfect, staff was very friendly and accommodating, self parking available and easily accessible, great value for our 3 night stay!
Very quiet and comfortable, staff was very professional and polite.
The Bell Captain & his staff were invaluable & was proactive in guiding us where we wanted to go & options that were not readily apparent. Their shuttle service is a very positive courtesy for guests.
Valet parking price is exorbitant & obnoxious. Even w/in-out privileges it is not a value to guests. It's almost like dealing w/airlines these that have add-on's for profit generation!
I like the room presentation it is beautiful. The bed was extremely comfortable. Staff was very friendly. The hotel location is very convenient to main attractions downtown. It's a definite must stay again.
Good facility and wonderful location. Very clean and comfortable rooms.
For Hilton, wifi should be free and $20 parking fee is too expensive as well.
Price,Design
The valet service, the proximity to the Toyota center
The hotel was very nice. Pool was excellent. Staff amazing.
A little too big for me.
Friendly staff & executive snack bar/continental breakfast, downtown shuttle service.
Long wait for shuttle service & high price for parking.
Beautiful hotel, staff very friendly and accomadating
Roaches in bathroom
The view from the pool is amazing! The staff is wonderful and helpful.
That I had to go home!
The stay was great
I like that is was close to Minute Maid Park and within easy walking distance to the park.
Pretty much everything.
N/A
Comfort and staff attention
Cost
Staff was so friendly, really made us feel welcomed to the hotel from the moment we arrived. Also the smoking room was a huge plus.
I enjoyed my stay and would recommend the hotel to friends and family
didn't have free wifi in the rooms was surprising to me
Loved every bit of our stay there! You definately get what you pay for :) let us even check in at 11 am!
Housekeeping knocking at 9 am but it's my fault that I forgot to put the do not disturb sign out
The swimming pool on the top floor is awesome. The king-size bed it's perfect to rest after a busy day.
To pay for wi-fi is something that you do not find even in a 2 star hotel. It's always a good reason for me to not choose Hilton hotels.
Well managed for a convention hotel
Initial supply of drinking water not rplrnished. Broken stopper in sink remained broken - housekeeping should report. No mini bar.
Almost everything. Very quiet. Nice bath products. Clean and well maintained. Meals were very good. Breakfast and dinner. Restaurant staff worked very hard to provide good service. Spa and pool area were very very nice. Shuttle bus is an excellent service to nearby attractions, restaurants etc.
Unless you are from us and have service (AT&T) you had to pay for WiFi except in lobby and my son was approached by a homeless man for $$ while he was using iPad. What other hotel chain charges for this?Also, the concierge staff were aloof and not over friendly. It seemed to be an imposition to have them do their basic job. A smile goes a long way! Starbucks closed too early 5 pm?.... Really??
location, room personnel
Food at buffet would not win any prizes.
Price, nice rooms.
No free Wifi. Unbelievable for a hotel like Hilton... I think it was 13usd a day per device....
Central downtown location. Room was ok. Staff friendly.
Large conference centre hotel, so a bit impersonal. Limited restaurant / bar facilities for such a large hotel. Breakfast was samey - boring after a few days.
Pool
Obnoxious staff. Hot water did not work in my room and was never fixed. Staff didn't care. Hotel is too big for staff to give guests personal attention.
