well run by Management and staff were friendly and helpful, food was good and ample, and received promptly with a smile, Thank you for a relaxing stay :)
Nothing to dislike
The hotel location is ideal for exploring the lakes and is close to ambleside and grassmere as well as windermere and Bowness. The room was excellent and the owners are not mean with the heating like some. Lovely and warm for winter breaks. The meals were super and generous and staff helpfull. Great facilities for dogs. We have been previously and rebooked at the end of our latest stay. Love the guide dogs.
the staff were helpfull and frendly.
The bar man and his banter
Nothing
There was a really family atmosphere at the hotel
Great ambience. Friendly and helpful staff. Fantastic breakfast.
The lack of internet in the room.
Friendly and welcoming
Nothing we didn't like
can bring my dog
no
Me & my partner are in our 30's and wanted a break away with our baby. We thoroughly enjoyed our stay here. We had full use of the swimming pool which was nice & warm. The room was gorgeous, but mostly when our daughter was struck down with sickness, Ben who was the active duty manager that morning went above and beyond to help us get her a hospital appointment, and was very helpful. He is a valued member if staff there. The location meant walking about a mile down to bowness town which was very convenient and I will definitely go back to stay there. S.Debenham
Easy parking,nice gardens,friendly staff
Hotel very clean warm and comfortable .Staff very obliging, breakfast super.
The whole experience and the food particularly
Very clean hotel & well equipped rooms, the annex room we stayed in was very spacious, food in the restaurant was good.
Restaurant pricing of meals, would be nice to see separate prices for dishes,if you wanted to order a single dish. Add on extras I felt were a bit high.
the hotel was in an excellent location on the main road in windermere making it very accessible for travelling throughout Lakeland. Our room in the annex was large with a lovely bathroom,we also had a small seating area outside which made a nice area to relax after a day out. Breakfast was excellent with a good choice to suit all tastes
Noisy neighbours who came back to their room late and began playing loud music until 3 in the morning without any consideration for those trying to sleep
the location of the hotel was very good with a twenty minute work into Bowness the room view was great which overlooked the garden so you could catch a glimpse of the wild rabbits
the evening meal was a slight dissapointment eatable but not great
Good location.
Map should be update. You can find the hotal follow the map!
Very friendly and very impressed at the facilities for disadvantaged guests.
not a lot to dislike
Staff especially lady at reception was wonderful and very very professional and helpful.
Staff, room and breakfast
No complaints
My wife and I think the whole experience of staying at the hotel was wonderful, all the staff were very friendly, and very helpful with everything asked, most enjoyable breakfast and from the reception they arranged for a little longer stay in our room before check out, this was appreciated as we had a wedding to go to at 3.00 p.m. this extra time in our room allowed us to get changed for the wedding. Highly recommended and hope some day we will be back. Regards to all the staff. Mr & Mrs Brian Furness
Nice hotel in a very good location. Excellent value for money. Dinner and breakfast was excellent. Friendly staff
Room 22 was directly above the kitchen and the smoking area. Some of the menus need updating as many things were not available. Towel rail did not work.
The location and staff were excellent. Lovely grounds and a peaceful location. I took my Mum who has restricted mobility and it was a great choice for her.
The bread and coffee at breakfast could do with being better quality. How about a cafetiere at the table for a fresh brewed taste?
Large room, Excellent diner, best roast beef I have had for ages!!! super breakfast, great location. Great value
Only the Yorkshire puddings, I wouldn't complain but you asked.
The hotel was slightly dated but it was comfortable and clean. The food was great and the staff were exemplary. Had a great 'get-away' here. Would recommend.
a nice hotel with friendly staff who are glad to help with anything you need.
nothing
Everything was great apart from one thing
We stayed in room 34 the only thing I think you could improve on is I would be helpful to have a mirror near an electric socket so you can see when drying your hair
The class of the hotel was amazing, the staff were fantastic.
The room and bed were clean, warm with a fantastic view of the lake. The location was great very near lake. Enjoyed the breakfast.
I did not like dogs in the hotel. Table cloths were creased.
top class hotel we be going again eveything
they were great by upgrading my booking to higher room instead of standard room due to a small mistake.
We had a spacious comfy room with a huge bed and a decent sized bathroom, it was very clean. Breakfast was excellent, me and the missus were in stitches with some of stuff that Ben? (think that was his name ) was saying to the guests, a very funny and attentive guy, nothing was too much trouble for him. All the staff were great, thankyou :)
Nothing not to like :)
We stayed in a 'Superior' room in an old but well modernised building that had lots of character ;it was comfortable and presented to a high standard. It was detached from the main hotel making it quiet and it had its own outside seating area accessed throught french windows directly from the room. Parking was good.
No dislikes at all.
The hotel was well situated for exploring the Lake District. The hotel staff were friendly and efficient and the food excellent. It is rare to find a hotel offering this high a standard for the price we paid.
Sometimes difficult to park the car.
The pool. Excellent, varied breakfast. Cooked to order and served on HOT plates (a rarity elsewhere) Good sized, clean and comfortable room.
Dull, uncomfortable and unwelcoming bar. Too similar to doctors' waiting room. No reading materials. Foyer also unwelcoming and bare. Long drive into town.
The rooms nice and clean , food was very good no complaints They provided dog towel which was a bonus would recommend And use again if in the area
No real complaints except more of a choice of beer and lager would of been nice
We Stayed for two nites in one of the Annex rooms & couldn't fault a thing you get value for money:
Staff very friendly and room very comfortable - excellent
A warm and friendly hotel with very nice polite staff
Pleasantness of staff.
Limited times for using the pool.
Nice, friendly,old fashioned hotel with very good swimming pool. Excellent breakfast. Lovely view from most rooms. Well kept gardens & excellent location with no road noise. Steak, pie & burger on dinner menu good.
Fish on dinner menu was poor quality & very small portion.
great location, large bedroom and excellent food
nothing i can think of
food very good
not much info on hotel
Lovely hotel, warm welcome as soon as we stepped through the door. The hotel is in a quiet location, out of the town, set up high, you can see the lake through the trees. Staff very friendly and polite. Good spacious room, yes the bathroom was a wetroom, however this is a hotel which caters for disabled/visually impaired guests (and their dogs) - not a problem for us. We ate in both nights in the restaurant, good food, 3 course dinner without drinks is £16 per head. Breakfast is also very good with plenty of choice. We would certainly go back and would definitely recommend. Parking no problem, plenty of room and overflow carpark.
The bathroom could do with a lick of paint. The duvets were quite heavy and we were hot !! Suggest a lighter duvet with the choice of a blanket ?
Beautiful location Although an able bodied couple it was lovely to see such effort being made to accommodate for disabled visitors, brail newspapers avaiable, large en suite wet room A great not for profit hotel Breakfast was lovely Pool facility clean and warm and a lovely bonus to our stay We'd definitely stay again
luxury - bed was amazingly luxurious and comfortable, décor in room was fab...loved bathroom mirror!! lovely building, great staff service on reception - very helpful and opened up swimming pool for us!
Breakfast service was very poor indeed - left for ages and breakfast then arrived before cereal... clumsy! Apart from poor breakfast service, break was wonderful
Loved everything about our stay here. Really friendly and helpful staff who are all a credit to the hotel. Room had great view across to the lake. Large comfy bed, loads of storage space, hot and powerful shower, huge bath towels and more. Would definitely recommend evening meal at hotel. Food cooked to order so served fresh and hot. We had soup followed by scampi and rump steak. Very filling, very tasty and very reasonably priced. Bottle of cabernet sauvignon also went down very well! Breakfast again served to order and was faultless. Thoroughly enjoyed our stay and hotel very easy to find off M6 Jct 36. Will definitely be returning but for more than one night next time....be fools not to.
Absolutely nothing.
We stayed in the annex part of the hotel which was very nice and clean with our own parking spot. Staff were nice and friendly and breakfast was lovely good selection to choose from.
Only thing was the bed we asked for a double for which two singles were pushed together which wasn't was the most comfortable thing, would of preferred an actual double bed. The pool was good expect we ended up being in the middle of swimming lessons which we weren't informed off at all prior to going down to the pool.
We enjoyed the food and the location was great. The staff were welcoming and the room was clean and comfortable.
The sign is very badly placed at the entrance we drove past it twice. A bigger sign actually on the road would help.
Our party had 2 rooms the first one was excellent very roomy and comfortable
the other room (19) was comfortable but was situated above the kitchens so had the smell of food and quite noisy
everything about the hotel and staff