Crowne Plaza Hotel White Plains-Downtown in White Plains, USA - Lets Book Hotel

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Crowne Plaza Hotel White Plains-Downtown

66 Hale Avenue, White Plains 10601

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Crowne Plaza Hotel White Plains-Downtown ★★★★Recommended66 Hale Avenue (White Plains) 10601Show on map

Exceptional 487 reviews 8.5
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Featuring a restaurant, bar and an indoor pool, this hotel is located next to Westchester Mall. Free shuttle service is provided to Westchester County Airport. The elegantly decorated rooms of the Crowne Plaza Hotel White Plains-Downtown offer large windows and dark wood furniture. Wi-Fi, a cable TV and an in-room coffee maker are also available. Executive room types offer exclusive access to the executive lounge. Whisk serves American cuisine in a casual atmosphere. A cocktail lounge is open each evening. Guests of the White Plains Crowne Plaza are welcome to enjoy the windowed indoor pool facility and on-site fitness center. A newsstand, gift shop and business center are also open. The Downtown White Plains Crowne Plaza Hotel is less than 5 miles from the Neuberger Museum of Art and less than 13 miles from Empire City Casino.
Rooms
402

What people say

I liked having the mini frig and loved the health/beauty products. The furnishings were comfortable; you could read very nicely in the armchair or use laptop with the attached table. It was very quiet for a hotel that had weddings parties etc. The parking rate was reasonable for hotel guests & not as outrageous as some I have stayed with covered entry from inside the hotel - a plus! Would definitely book again.
all reviews I usually use this hotel whenever I visit to Weatchester. The room is good for me, but this time, the location was bad. It was because of the price I paid? Anyway, The service was wonderful! I like their free coffee and tea service at the room. It is more better that if there are some free bottles of water for its service. The helpful staff and their courteous manner. In particular, they assisted us with a ride in your shuttle bus to our car hire company. The room was comfortable. Staff was quite attentive, especially front desk and valets and bell staff. Lobby/bar area was large and comfortable. Bedroom was a good size and bed was very comfortable. Close to Mall, Restaurants and Business center. Had Fitness facilities. Elegant and clean. I loved how they used every nuke and cranny. Friendly staff. The interior was lovely, very clean and modern. Large rooms with nice amenities. Room service was timely, well prepared and hot. The Crown Plaza was clean and has a good location for shopping and eating. Unfortunately, the sound of party made a horrible night.. because my room was close to the banquet room?. It was too noisy. We expected the windows to be double glazed. We kept hearing the traffic noise all night. The restaurant was awful. The kitchen was slow, and although we only had breakfast, we waited about 40 minutes for an inedible frittata. It was greasy, off tasting, and overcooked. Our waiter was kind enough to take it off bill. Hotel charges $10 per day for wifi...this day and age it should be free and universal. Paid additional rate for entry to concierge lounge for free drinks and breakfast only to discover it didnt operate at weekends.Was given a voucher each for 2 items at cafe bar which got me a coffee and a yogurt!. not the best front door staff other than that all were friendly. One elevator should be marked "Service Elevator". One of my friends got stuck in it for 5 minutes. When I went on the elevator it did not respond to the floor button so I got off....eventually I caught on that it was managed by the service people. Extras such as wifi and breakfast clearly priced to maximize markup and not to be a cost effective customer service (I.E. I felt ripped off). We have been better served by other accommodations in the area on previous visits. Lot of litter in the hall ways. Rude front desk staff, shuffled to three different staff members to handle my check in just beacause I wanted to pay cash. Treatment seemed to be of distain because I wasn't a corporate "type", this seemed be the attitude if most of the staff. The hotel lacked amenities, spa, movie options. The Wifi is not Free and the Bell hops are lazy. I would only recommend this hotel if you are looking for the bare minimum amenities of a 3 star hotel. It is beyond me how this hotel got 4 stars.

Online Booking Crowne Plaza Hotel White Plains-Downtown

Amenities at Crowne Plaza Hotel White Plains-Downtown

Transportation

Shuttle Service (free), Shuttle Service, Parking garage, Electric vehicle charging station, Airport Shuttle (free), Airport Shuttle, Airport pick up, Airport drop off, Accessible parking

Shops

Souvenirs/Gift Shop

Services

Wi-Fi/Wireless LAN, Vending Machine (snacks), Vending Machine (drinks), Special Diet Menus (on request), Room Service, Meeting/Banquet Facilities, Laundry, Internet Services, Free Wi-Fi Internet Access, Fax/Photocopying, Dry Cleaning, Business Centre, Breakfast in the Room, ATM/Cash Machine on site, Airport Shuttle (free), Airport Shuttle

Safety features

First aid kit available

Pools and wellness

Swimming pool, Swimming pool, Pool towels, Indoor Swimming Pool (all year), Heated pool, Fitness classes, Fitness Centre, Fitness, Beach chairs / loungers

Physical distancing

Mobile app for room service, Contactless check-in/check-out, Cashless payment available

Miscellaneous

Smoke alarms, Security alarm, Rooms/Facilities for Disabled Guests, Non-Smoking Rooms, Key card access, Key access, Heating, Fire extinguishers, Elevator, CCTV outside property, CCTV in common areas, Bridal Suite, All Public and Private spaces non-smoking, Airconditioning, 24-hour security

General

WiFi everywhere, Valet Parking, Terrace, Snack Bar, Safety Deposit Box, Rooms/Facilities for Disabled Guests, Restaurant, Private parking, Pets Allowed, Parking on-site, Parking , Paid WiFi, Non-Smoking Rooms, Luggage Storage, Heating, Family Rooms, Elevator, Bar, All Public and Private spaces non-smoking, Airconditioning, 24-Hour Front Desk

Front-desk/reception area services

Valet Parking, Safety Deposit Box, Newspapers, Luggage Storage, Express Check-In/Check-Out, Concierge Service, ATM/Cash Machine on site, 24-Hour Front Desk

Food & drink safety

Delivered food is securely covered, Breakfast takeaway containers

Food & Drink

Wine/champagne, Vending Machine (snacks), Vending Machine (drinks), Special Diet Menus (on request), Room Service, Restaurant (buffet), Restaurant (à la carte), Restaurant, On-site coffee shop, Kid meals (free/paid), Fruits, Chocolate or cookies, Breakfast in the Room, Breakfast details, Bottle of water, Bar

Common areas

Outdoor furniture

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay

Cleaning services

Laundry, Dry Cleaning, Daily maid service

Business facilities

Meeting/Banquet Facilities, Fax/Photocopying, Business Centre

Activities

Indoor Swimming Pool (all year), Indoor Swimming Pool, Fitness Centre

About the Property

Situated in White Plains, 3.8 km from Manhattanville College, Crowne Plaza Hotel White Plains-Downtown boasts a restaurant and free WiFi throughout the property. Guests can enjoy the on-site bar. Some units have a seating area for your convenience. Every room is fitted with a private bathroom fitted with a bath or shower. There is free shuttle service, a 24-hour front desk, a cash machine and gift shop at the property. The nearest airport is Westchester County Airport, 6 km from the property.

Important information to guests

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. When travelling with pets, please note that an extra charge of $75 fee per stay applies. A maximum of 2 pet(s) per room is allowed. Amenity fee includes: - 24/7 access to state-of-the-art fitness center - Basic Wi-Fi for unlimited devices - 2 bottled waters in-room upon arrival - In-room coffee/tea offering - $10 daily food & beverage credit - Local and domestic long-distance calls - Exclusive access to indoor pool.

Crowne Plaza Hotel White Plains-Downtown Policies

Check-in

15:00 -

Check-out

12:00 - 12:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Diners Club, JCB, Discover, Carte Blanche, MasterCard, MasterCard
AKA White Plains

AKA White Plains

★★★★
"Ideal for family, central, clean, well run, exceptional service, helpful staff especially David the evening receptionist"