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Swissotel Chicago
323 East Wacker Drive (Chicago) 60601

Swissotel Chicago
Steps away from the Lake Michigan and the luxury shops, dining and entertainment on the Magnificent Mile, this all-glass triangular hotel is located in downtown Chicago and features upscale on-site restaurants and scenic views of the city. Every room at Swissotel Chicago provides a flat-screen LCD TV and an oversized work space with a desk and ergonomic chair. An in-room safe and coffee maker are also included. Guests can choose from an array of classic American fare from the breakfast buffet at Geneva. The Palm features premium prime beef and traditional Italian fare for lunch and dinner. For a more casual experience, the lobby lounge, Amuse, serves small plates and cocktails in a vibrant setting. The penthouse floor hosts an indoor pool and fitness centre, both offering panoramic views of the city skyline. Guests can enjoy a relaxing massage, facial or body wrap at Spa 42. The hotel also offers 65,000 square feet of meeting space. Millennium Park and the Art Institute of Chicago are both less than a mile away from the hotel. Navy Pier is a 7-minute drive away.
Score from 462 reviews
Superb 8.7/10
Rooms: 661   calendar  (Search)
Address: 323 East Wacker Drive, Chicago 60601  map (Map)

Swissotel Chicago - Photos

What people say

Room size; indoor pool; cleanliness of room and bathroom; location. The beds, linens, the view, the beauty of the lobby.

Online Booking Swissotel Chicago

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How do I book at Swissotel Chicago?

Making your reservation at Swissotel Chicago is easy and secure with best rates guaranteed. Fill out your preferred dates of stay above and click the 'check availability' button. Then select the number of room/s you'd like to book and click the 'book now' button. Subsequently a reservation form appears where you will be asked to insert your details to confirm your booking. We will then send you an instant confirmation message by email which you need to show during check-in.

Swissotel Chicago Room information

Room Type Max from
Deluxe Corner King Room with View
[Room Information]
2
from
USD 207.20
Offering either a view of the city skyline or Lake Michigan, this corner room features a 37-inch flat-screen TV and an iPod docking station.

Classic Room
[Room Information]
2
from
USD 135.20
A cable TV and a work desk are featured in this room. A fridge is also provided. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).

Room Facilities:
Work Desk, TV, Toilet, Telephone, Shower, Radio, Pay TV, Ironing Facilities, Iron, Heating, Hairdryer, Cable TV, Bathroom Amenities, Bathroom, Air Conditioning

Classic Lakeview Room
[Room Information]
2
from
USD 151.20
This room features a view of Navy Pier. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).

Room Facilities:
Work Desk, TV, Toilet, Telephone, Shower, Refrigerator, Radio, Pay TV, Ironing Facilities, Iron, Heating, Hairdryer, Cable TV, Bathroom Amenities, Bathroom, Air Conditioning

Amenities at Swissotel Chicago

Transportation
Street parking, Secured parking, Parking garage
Services
Wi-Fi/Wireless LAN, Internet Services, Free Wi-Fi Internet Access
Pools and wellness
Swimming pool, Sauna, Neck massage, Massage, Jacuzzi, Indoor Swimming Pool (all year), Indoor Swimming Pool, Heated pool, Head massage, Hand massage, Full body massage, Foot massage, Fitness Centre, Couples massage, Back massage
Miscellaneous
Wheelchair accessible, Toilet with grab rails, Rooms/Facilities for Disabled Guests, Non-Smoking Rooms, Lower bathroom sink, Higher level toilet, Heating, Family Rooms, Elevator, All Public and Private spaces non-smoking, Airconditioning
General
WiFi everywhere, Private parking, Pets Allowed, Parking on-site, Parking
Front-desk/reception area services
Valet Parking, Safety Deposit Box, Newspapers, Luggage Storage, Express Check-In/Check-Out, Concierge Service, ATM/Cash Machine on site, 24-Hour Front Desk
Food & Drink
Room Service, Restaurant (buffet), Restaurant (à la carte), Restaurant, Breakfast in the Room, Breakfast details, Bar
Entertainment and children services
Babysitting/Child Services
Cleaning services
Laundry
Business facilities
Meeting/Banquet Facilities, Fax/Photocopying, Business Centre

Food & Drink

The Swissotel provides its guests with some of Chicago's finest dining, all located on-site.

The Geneva Restaurant features a hearty buffet-style breakfast alongside classic American cuisine for lunch and dinner.

The Palm restaurant is a first-rate steakhouse, featuring a elegant variety of steak, seafood and traditional Italian dishes.

The Lobby Lounge provides a comfortable and casual atmosphere alongside cocktails and a variety of other beverages.

Hotel information details

Please note that charges are applicable for use of the health club and pool. Hybrid vehicles receive a 50% discount for parking services.

Important information to guests

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note at check-in, a credit card authorization of $100/day is required to cover the potential balance of any incidental charges. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Information about the area

The Swissotel is centrally located in the heart of the city centre, providing guests with easy access to nearby attractions. The wonderful restaurants, shopping and entertainment of Navy Pier, luxury shopping on the Magnificent Mile and a number of different museums and galleries are all located within walking distance from the hotel. The beautiful lakefront running paths and trails are also only minutes away. The Illinois Centre underground walkway is also connected to the hotel and offers a large variety of stores, restaurants and services.

Photo album

Set 600 metres from Millennium Park in Chicago, Swissotel Chicago welcomes guests with a restaurant and bar. Private parking is available on site. Each room at this hotel is air conditioned and features a TV. Certain rooms have a seating area for your convenience. Rooms are equipped with a private bathroom. For your comfort, you will find free toiletries and a hair dryer. There is a 24-hour front desk at the property. Shops at Northbridge is 600 metres from Swissotel Chicago, while Art Institute of Chicago is 800 metres away. Midway Airport is 15 km from the property.

Room information details

All of the spacious guestrooms at the hotel were designed by famed architect Harry Weese. Each room has been furnished with a number of luxurious amenities such as flat-screen televisions and much more.

Travelling information

Chicago Randolph Station is a few blocks from the hotel.

Connected to the Illinois Centre underground walkway.
* 29 kilometres / 18 miles from O'Hare International Airport
* 19 kilometres / 12 miles from Midway Airport

Directions:

From Midway Airport: Head north from South Cicero Avenue, and proceed for two miles. Turn right onto I-55 N. Take the US-43 N exit. Bear left at South Lake Shore Drive. Bear right onto the Randolph Street ramp to I-290. Turn left onto the ramp to Wacker Drive. Bear left and head toward East Wacker Drive. Bear right at East Upper Wacker Drive.

From O'Hare International Airport: Head west from the terminal, and bear left at International Terminal. Take the I-190 East ramp for two miles. Bear right at I-90 East, and proceed for about five miles. Bear left onto the Express Lanes ramp to Armitage Avenue. Merge onto I-90 Express Lane / I-94 Express Lane. Take the East Ohio Street exit, and continue for one mile. Continue on West Ohio Street. Turn right at North La Salle Boulevard. Turn left at West Upper Wacker Drive. Continue on East Upper Wacker Drive.

Swissotel Chicago Policies

Check-in
15:00 -
Check-out
- 12:00
Accepted CreditCards at Hotel
The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Discover, MasterCard
Cancellation Policy
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and Extra Bed Policy
All children are welcome.
One child under 17 years stays free of charge when using existing bedding.
One older child or adult is charged USD 50 per night in an extra bed.
Maximum capacity of extra beds/babycots in a room is 1.
Deposit Policy
No deposit will be charged.
VAT and city/tourist taxes
15.4 % Tax is not included.
Service charge is included.
There is no city/tourist tax.
Internet
Wi-fi is available in the entire hotel and costs USD 9.95 per 24 hours.
Meal Plan
Breakfast is not included, breakfast menu is available and costs vary.
Parking
Private parking is possible on site and costs USD 52 per day.
Pets
Pets are not allowed.

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