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Nativo Lodge - Heritage Hotels and Resorts

6000 Pan American Freeway NE, Albuquerque 87109

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Nativo Lodge - Heritage Hotels and Resorts ★★★Recommended6000 Pan American Freeway NE (Albuquerque) 87109Show on map

Excellent 687 reviews 8.0
Discover the warm hospitality and charm of Native American culture at Nativo Lodge, located off of I-25 and a 15-minute drive from historic old town of Albuquerque. Guests can relax in the spacious indoor/outdoor swimming pool or plan their next day's activities with the knowledgeable concierge staff. Rooms at the hotel offer private balconies, free WiFi and a flat-screen cable TV. A private bathroom is also offered. Rooms with city or mountain views are available. Guests can enjoy signature cocktails are served in the Lobby Bar. There is an indoor hot tub, a business centre and a guest launderette. Parking is provided on site. Kimo Theater is 10 km from Nativo Lodge - Heritage, while University Stadium is 10 km from the property. The nearest airport is Albuquerque International Sunport Airport, 12 km from the property.
Rooms
170

What people say

The decor is great as well as the location to food, activities and groceries. Bar and restaurant on site. Spacious room. Washer/dryer on site (which we used). Love that there are several places to lounge around, from the upstairs and downstairs to the pool and jacuzzi. The balcony on our room. The lovely attention to detail in the entire first floor; the kind and considerate staff - all of them; balloon views from front balconies; free and more than adequate parking;cleanliness of halls, public areas, and rooms; in/outside pool. Happy hour prices. Neat hotel!.
all reviews Most comfortable bed I have ever slept in. Room was always serviced when I came back for the evening, and the staff was friendly and helpful. We had two problems upon check-in: 1) noisy air conditioner 2) barking dog in adjoining room They took care of both problems immediately!. Quite rooms to relax in. Artist room extra cost, but makes the stay enjoyable. Excellent location to enjoy the city area to and from. I liked the friendliness of the staff, the location & the magnificent view of the Sandias that I had from the window of my room!. Travis who checked us in was a great help and very friendly! The beds were super comfy and the hotel was very relaxing. The ambiance and interior design of the lobby was easy on the eyes. The staff was very helpful. The pool was nice. The beds were soooo comfortable!!! Decor was beautiful and room was very clean. Staff was friendly!. The Indian heritage displayed throughout the facilities. We would have stayed at twice the price!!. The lobby and common areas were beautiful. The room was comfortable, and the staff was excellent. Excellent hotel with great rooms. Near a lot of good restaurants and Starbucks! Easy to find. The staff was very professional and friendly. The atmosphere of the hotel was great. The kids loved the pool. I loved the price dining location and the friendly service. Atmosphere wonderful! Staff friendly and accomodating. Rooms quiet and comfortable. fabulous beds, friendly staff, clean rooms, fabulous swimming pool, great teepee!. Location, , quiet most of the time, very friendly....great atmosphere ... The Indian decor and the very friendly wait staff service. Staff was friendly. Room was clean.Breakfast was good. Accomadating my need to check in early. Courteous. Nice design theme, clean, and the staff were great. The staff was fantastic and it was a good value. Great staff! They made it a positive experience. Lovely spot - great staff. Would visit again. This hotel was clean and budget friendly. The relax atmosphere and friendly staff. The staff was very friendly and helpfull. Great staff.Friendly and helpful. Relaxing atmosphere, nice decor. It was clean and comfortable. Location, aesthetics, staff. Very clean and pet friendly. The lobby was beautiful!!!!. Great staff. Very friendly. The Staff the room and bed. The food was excellent. The bar area. The pool. Very quiet, and clean. great decore. A well kept room that was relatively quiet and comfortable. Coffee pot\teamaker in the room. Good internet and parking. Pricing is fair. The hotel was very clean. Not far from Old town. Staff were very helpful. Go to starbucks or Dennys for breakfast. Restaurant had good food and not bad priced, Staff was polite, shower had very good pressure and plenty of water. Comfortable bed, front desk nice, easy access to hotel and to elevator, nice southwestern decor. The front desk clerk and hotel operator were very polite and helpful. The lobby was nice. Had 2 beds, the price was good, the location was good for the activity we were attending. Beautiful decor in lobby and common areas. Very comfortable mattress. Affordable and convenient location. Good character and environment. The appearance of the lodge was good. Staff friendly. The decor was nice, hotel was clean & comfotable. Great value good location decently comfortable room. Our mattress felt worn out and we had a centipede come out of our bathroom sink when I was brushing my teeth. 7-8 inches long. Scared the heck outta me but the staff removed it and placed it in a bag. Cigarette butts behind front walls not picked up. No lunch served, but breakfast until 4 pm? Odd, that. (A french dip sandwich w/horseradish and a Bloody Mary available before 4pm would be nice, but that's just me). Air conditioning did not cool down the room enough. Setting was at lowest cool option, but did not cool down enough. Room 517. It could have been a bit cleaner overall. the elevator in the hotel was a little slow and on one of our last days there the room keeping did not replace our towels in the room. The hot tube was out of order. The sauna was out of order. The elevator was down for a while. The two Saturday night events, a prom and an alumni dinner were noisy. The fact that you have to pay to print out your boarding passes is absurd. Didn't like listening to conversations and tv's in rooms on both sides of us. Need updated doors with sound proofing between rooms. The pool was closed the 2nd day of our trip. The beds are awefull (too soft). Pool was closed due to maintenance. A little noisy at times. Rooms need some sound proofing. Didn't bother me, I sleep heavy. The room carpets could use shampooing. Not enough towels/washcloths for 2 adults & 1 child. I asked for more and received them quickly. No problems. the lock on our door was broken, the door was pretty beat up. Service in restaurant very slow and bar was slow...barking dog woke us up...should save 1st floor for pet owners....so they don't disturb other people....restaurant was disappointed. Had breakfast way to expensive for what we got and the food was cold....need softer towels. The pool was out of service. n/a. My air conditionar was a little loud. I had to keep turning the tv volume up and down. The shower head was broken. It worked but I had to move it by hand to rinse. The pool opens at 7 a.m. and our room was on the backside of the building above the building that housed the indoor/outdoor pool. At 7 am we were awoken by screaming children at the pool. When I called to complain I was told the building that houses the pool amplifies the sound. If this is the case why in the world would you open the pool at 7 am?. The Spirit Cafe didn't open untill 7:00 am, had to wait for coffee!!. Leaving. Bar prices were too high. although I was told by staff that the hotel has ONE luggage cart I never seen evidence of that. When I checked in the front desk clerk and maintenance man helped me with my luggage but when I checked out I had to make 4 trips from the 5th floor to get my luggage to my car. The room had two adjoining doors with people in both rooms. There is no sound barrier whatsoever, both sets of people might as well have been in bed with us; we could hear each and every word spoken clearly as if they were in the same room. Their children were screaming and everyone was animated at 11:00pm and we could not sleep. This is not acceptable. I would never stay at this facility again for that reason alone. Suggestion - microwaves in rooms. I liked everything except for, my blow dryer didn't work. But it was replaced withing 10 minutes of my phone call, to report it. Noisy room above the pool. We were put on the side without a view and close to the pool which was loud with kids playing. stairs were blocked because of an event. The pool and hot tub we're closed. Should know that when booking. loud rock music in loby. Breakfast was not included. And, the staff wasn't always on the ball. Their restaurant didn't have olive oil for the salad. The breakfast was awful. Waited 20 mins for someone to take breakfast order and another 20 mins for breakfast to arrive. Only 1 waitress on duty. Bed to soft, no coffee pot in room, no hair dryer in bathroom, air conditioner very noisy,door on room needed to be replaced. Hair on pillows/towels, torn curtain, one coffee pack only instead of two in a king room, can be loud/thin walls. Noisy place. From our room on the 3rd floor, you can hear the freeway traffic, people starting their vehicles in the parking lot, a guy talking/yelling on his cell phone from the parking lot at 3am. Not a quiet, restful sleep at all. The room also felt a little old. We could hear people partying at 2 am next door. The guest in front of me was instructed about the facilities available, however, nothing was mentioned to me or my family. The air conditioning was not adequate even though it was set to 60 degrees. Not enough places to put personal items down on (luggage, toilet items, etc.) Slow elevator. Comforter on bed was too heavy and didn't look clean. Large lounge chair in room took up too much space. I tripped over it during the night and fell flat on the floor. Couldn't satisfactorily adjust the air conditioner for comfort; ended up turning it off and the room got very cold. This property needs a major updating. It's old and tired. The room air conditioning was marginal and the room itself was stifflingly hot when when we arrived. It took a long time to cool down. Choose facility because of fitness center and sauna and whirlpool advertising.Fitness center has a few treadmills and nothing else and there is no sauna only a whirlpool. I will not stay again. Very loud lots of kids. Elavator was not working, had to use stairs 5th floor. Attention to detail was terrible rooms in terrible repair pool freezing lights went out in room door missing latch.

Online Booking Nativo Lodge - Heritage Hotels and Resorts

Amenities at Nativo Lodge - Heritage Hotels and Resorts

Transportation

Accessible parking

Services

Wi-Fi/Wireless LAN, Vending Machine (snacks), Vending Machine (drinks), Meeting/Banquet Facilities, Laundry, Internet Services, Free Wi-Fi Internet Access, Fax/Photocopying, Daily maid service, Concierge Service, Communal lounge/TV room, Business Centre, ATM/Cash Machine on site

Safety features

First aid kit available, Access to health care professionals

Pools and wellness

Swimming pool, Swimming pool, Sauna, Pool towels, Outdoor Swimming Pool, Jacuzzi, Indoor Swimming Pool, Heated pool, Fitness Centre

Physical distancing

Contactless check-in/check-out, Cashless payment available

Miscellaneous

Smoke alarms, Security alarm, Rooms/Facilities for Disabled Guests, Non-Smoking Rooms, Key card access, Heating, Fire extinguishers, Family Rooms, Elevator, CCTV in common areas, All Public and Private spaces non-smoking, Airconditioning, 24-hour security

General

WiFi everywhere, Terrace, Snack Bar, Safety Deposit Box, Rooms/Facilities for Disabled Guests, Restaurant, Private parking, Pets Allowed, Parking on-site, Parking , Non-Smoking Rooms, Luggage Storage, Heating, Free Parking, Family Rooms, Express Check-In/Check-Out, Elevator, Designated Smoking Area, Bar, All Public and Private spaces non-smoking, Airconditioning, 24-Hour Front Desk

Front-desk/reception area services

Safety Deposit Box, Newspapers, Luggage Storage, ATM/Cash Machine on site, 24-Hour Front Desk

Food & drink safety

Delivered food is securely covered, Breakfast takeaway containers

Food & Drink

Wine/champagne, Vending Machine (snacks), Vending Machine (drinks), Room Service, Restaurant, Breakfast in the Room, Breakfast details, Bar

Common areas

Terrace, Garden, Communal lounge/TV room

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay

Cleaning services

Laundry, Ironing Service, Dry Cleaning

Business facilities

Meeting/Banquet Facilities, Fax/Photocopying, Business Centre

Activities

Outdoor Swimming Pool (all year), Outdoor Swimming Pool, Jacuzzi, Indoor Swimming Pool (all year), Indoor Swimming Pool

About the Property

Nativo Lodge - Heritage Hotels and Resorts offers pet-friendly accommodation in Albuquerque. The hotel has an outdoor pool and terrace, and guests can enjoy a drink at the bar. Each room includes a TV. Certain units feature a seating area to relax in after a busy day. Rooms have a private bathroom equipped with a bath. For your comfort, you will find free toiletries and a hair dryer. Nativo Lodge - Heritage features free WiFi throughout the property. You will find a 24-hour front desk at the property. Cliff's Amusement Park is 1.1 km from Nativo Lodge - Heritage Hotels and Resorts, while Albuquerque Convention Center is 9 km away. The nearest airport is Albuquerque Sunport Airport, 12 km from Nativo Lodge - Heritage Hotels and Resorts.

Food & Drink

The Spirit Wind's Cafe offers guests a daily breakfast buffet as well as a varied menu, featuring Southwestern-style cuisine.

Guests can also relax and enjoy a signature beverage alongside beautiful Native American music at the Nativo's Lobby Lounge.

Important information to guests

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests must be at least 21 to check-in unless they have have a military ID.

Nativo Lodge - Heritage Hotels and Resorts Policies

Check-in

16:00 -

Check-out

- 12:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Discover

Cancellation Policy

If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy

All children are welcome.
Up to three children under 17 years stay free of charge when using existing bedding.
One child under 2 years stays free of charge in a baby cot.
All further older children or adults are charged USD 10 per night per person when using existing bedding.
One older child or adult is charged USD 10 per night in an extra bed.
Maximum capacity of extra beds/babycots in a room is 1.

Deposit Policy

No deposit will be charged.

Groups

No special conditions apply for groups.

VAT and city/tourist taxes

13 % Tax is not included.
Service charge is not applicable.
City/tourist tax is not applicable.

Internet

Wi-fi is available in the entire hotel and is free of charge.

Meal Plan

Buffet breakfast is not included, breakfast menu is available and costs vary.

Parking

Free public parking is possible on site (reservation is not needed).

Pets

Pets are allowed on request. Charges may be applicable.